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Show Results For
- All HBS Web
(11,028)
- People (42)
- News (3,110)
- Research (6,657)
- Events (15)
- Multimedia (276)
- Faculty Publications (4,491)
- 26 Apr 2018
- News
Why JPMorgan Chase is Investing Millions in Detroit
- Web
The Case Method | MBA
no right answer, but you have to confront the complexities of the choice you make. What if that room was filled with people from diverse industries, functions, countries, and backgrounds? All trying to analyze a problem and make a... View Details
- September 2018
- Article
Discretionary Task Ordering: Queue Management in Radiological Services
By: Maria Ibanez, Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Work-scheduling research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize similar tasks... View Details
Keywords: Discretion; Scheduling; Queue; Healthcare; Learning; Experience; Decentralization; Operations; Service Operations; Service Delivery; Performance; Performance Effectiveness; Performance Efficiency; Performance Improvement; Performance Productivity; Decisions; Time Management; Cost vs Benefits; Health Industry
Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats. "Discretionary Task Ordering: Queue Management in Radiological Services." Management Science 64, no. 9 (September 2018): 4389–4407. (Working paper available here. Winner of the 2017 Best Paper Competition of the POMS College of Healthcare Operations Management. Featured in Forbes, Quartz, and Inc.)
- Article
Negotiating with Yourself and Losing: Understanding and Managing Conflicting Internal Preferences
By: M. H. Bazerman, A. E. Tenbrunsel and K. A. Wade-Benzoni
Bazerman, M. H., A. E. Tenbrunsel, and K. A. Wade-Benzoni. "Negotiating with Yourself and Losing: Understanding and Managing Conflicting Internal Preferences." Academy of Management Review 23, no. 2 (April 1998): 225–241.
- March 2018 (Revised February 2023)
- Teaching Note
McKinsey & Company: Early Career Choices
By: Prithwiraj Choudhury
Teaching Note for HBS No. 618-034. View Details
- spring 1987
- Article
The Channel Design Decision: A Model and an Application
By: V. K. Rangan
Rangan, V. K. "The Channel Design Decision: A Model and an Application." Marketing Science 6, no. 2 (spring 1987).
- February 1984 (Revised August 1985)
- Background Note
Note on Preference Analysis
By: David E. Bell
Keywords: Voting
Bell, David E. "Note on Preference Analysis." Harvard Business School Background Note 184-133, February 1984. (Revised August 1985.)
- 24 Nov 2015
- News
HBS Announces Peek Weekend 2016
- 16 Jun 2015
- News
With Heat future uncertain, Wade studying up on business
- 28 Jan 2015
- News
日本人の特性が経済停滞を招いたわけではない
- 04 Dec 2014
- News
Filling US skills gap
- 04 Dec 2014
- News
Can we manage?
- 22 Nov 2014
- News
Fifty Years Later, A Look At How Harvard's Women MBAs Have Fared
- 06 Nov 2014
- News
Harvard Business School Marks Completion of First Cohort of HBX CORe
- 30 May 2013
- News
Are Golden Years a Golden Opportunity to Innovate?
- 14 May 2025
- News
How to Succeed at Failing, Part 2: Life and Death
- 03 Jul 2024
- News