Publications

October 1982
Case

Assessing Managerial Talent at AT&T (A) (Condensed)

By: Michael Beer

Keywords: Talent and Talent Management; Leadership Development; Human Resources; Management; Telecommunications Industry; United States

May 1994 (Revised January 1995)
Case

Warner Cable (A) and (B) (Condensed)

The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details

Keywords: Organizational Change and Adaptation; Management Style; Change Management; Performance Improvement; Telecommunications Industry; Massachusetts

April 1991 (Revised June 1993)
Case

McCaw Cellular Communications, Inc. in 1990 (A)

Describes McCaw Cellular Communications, Inc.'s competitive position in 1990. McCaw is the largest cellular phone service company in the United States. It faces challenges of technological change and formulating strategy in an industry with a highly uncertain future.... View Details

Keywords: Risk Management; Communication Technology; Competition; Change Management; Investment; Telecommunications Industry; United States

March 1986
Case

AT&T at the Crossroads--December 1981

By: Richard H.K. Vietor

Keywords: Restructuring; Telecommunications Industry

October 1984 (Revised March 1986)
Case

General Telephone of the Northwest

By: Dekkers L. Davidson and Richard H.K. Vietor

Keywords: Telecommunications Industry; Northwestern United States

01 Dec 2000
News

MBAs by the Numbers

The MBA Program recently released statistics on its newest recruits — the Class of 2002 — as well as job placement information on graduates of the Class of 2000. An analysis of the incoming Class of 2002 reveals the growing diversity of the MBA Program, with a one... View Details

Keywords: Telecommunications; Telecommunications

01 Apr 2001
News

Edwin Yu: Bidding on the Future

The conventional wisdom is that Asian businesspeople tend to avoid confrontation and take only calculated risks. Edwin Yu is clearly breaking that mold. Last April he came out on top in the first boardroom proxy fight in South Korean history, winning control of... View Details

Keywords: Alejandro Reyes; Telecommunications; Telecommunications

01 Jun 2006
News

Sending a Message

In March, bankers, lobbyists, lawyers, and other messaging-intensive professionals heaved a collective sigh of relief and kept on thumbin’ like nobody’s business. Thanks to $612.5 million shelled out by the Canadian company Research In Motion (RIM) over a patent... View Details

Keywords: Telecommunications; Telecommunications

01 Dec 2001
News

Cable Gal

Catherine Eubanks McCollough Catherine Eubanks McCollough (MBA '91) was traveling more than one hundred thousand miles a year as an executive for Scientific-Atlanta when her young son asked her if she and the woman who worked as his full-time nanny could trade places.... View Details

Keywords: Telecommunications; Telecommunications

29 Jan 2010
News

Redefining Telecoms in Turkey

Keywords: Telecommunications; Telecommunications

25 Jul 2006
First Look

First Look: July 25, 2006

Working PapersA Gentler Capitalism: Black Business Leadership in the New South Africa Authors:Linda A. Hill and Maria T. Farkas Author's Abstract Through her efforts to recruit, hire, and develop minority executives at MTN, a South African View Details

Keywords: Sean Silverthorne

April 1996 (Revised January 2006)
Case

Times Mirror Company PEPS Proposal Review

By: Peter Tufano

Times Mirror Co. (TMC) owns a substantial block of Netscape common stock purchased prior to Netscape's IPO, on which it has substantial unrealized gains. TMC is restricted from selling the stock in a public offering and is therefore considering a proposal by Morgan... View Details

Keywords: Risk Management; Stocks; Taxation; Corporate Finance; Telecommunications Industry; Telecommunications Industry; United States

June 2008 (Revised October 2008)
Background Note

Primer on the U.S. Television Industry

This case provides background on the U.S. TV industry at the end of the 20th century. View Details

Keywords: History; Television Entertainment; Telecommunications Industry; Telecommunications Industry; United States

November 2004 (Revised July 2005)
Case

Messier's Reign at Vivendi Universal

By: Rakesh Khurana, Vincent Dessain and Daniela Beyersdorfer

Focuses on a crisis in the board at Vivendi. Highlights the difficulties that arise when dramatic pressure from outside the boardroom affects boardroom dynamics. In this case, there are two events. The first is an unexpectedly large financial loss and a pending cash... View Details

Keywords: Corporate Governance; Crisis Management; History; Cash Flow; Acquisition; Performance; Telecommunications Industry; Telecommunications Industry

February 2003 (Revised October 2003)
Case

Cable Data Systems

By: Paul W. Marshall and Todd H Thedinga

Describes the operating challenges of Cable Data Systems (CDS), a minority-owned cable installation company with a dual mission of maximizing profits and providing employment opportunities to minorities in urban markets. Following the merger of two cable installation... View Details

Keywords: Selection and Staffing; Employment; Forecasting and Prediction; Urban Scope; Cost Management; Infrastructure; Labor Unions; Demand and Consumers; Demographics; Telecommunications Industry; Telecommunications Industry; Boston

March 2002 (Revised June 2005)
Case

AOL Time Warner, Inc.

By: Stephen P. Bradley and Erin Sullivan

AOL Time Warner, which has been billed as the "first fully integrated media and communications company of the Internet Century," raises the fundamental question of how value will be created and captured by the merger of AOL and Time Warner. This case describes just how... View Details

Keywords: Mergers and Acquisitions; Internet and the Web; Value Creation; Organizational Culture; Consolidation; Change Management; Telecommunications Industry; Telecommunications Industry; United States

December 1999 (Revised May 2002)
Case

CNBC (A): NBC and Its Startup Friends

By: Rosabeth M. Kanter

NBC expands further on to the Internet with CNBC.com. NBC's Internet strategy, supported by corporate parent General Electric, involves numerous investments as well as new ventures like CNBC.com. Soon after CNBC.com is launched in 1999, NBC brings in a new CEO, Pamela... View Details

Keywords: Business Startups; Change Management; Management Teams; Corporate Strategy; Leadership Development; Internet and the Web; Expansion; Media; Telecommunications Industry; Telecommunications Industry