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    Jill J. Avery

    Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

    Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage
    • 2016
    • Working Paper

    Global Talent Flows

    By: Sari Pekkala Kerr, William R. Kerr, Çağlar Özden and Christopher Parsons
    The global distribution of talent is highly skewed and the resources available to countries to develop and utilize their best and brightest vary substantially. The migration of skilled workers across countries tilts the deck even further. Using newly available data, we... View Details
    Keywords: Migration; Talent; Diaspora; Diasporas; Talent and Talent Management; Immigration
    Related
    • 27 Jul 2020
    • News

    Transform 2020: A Tectonic Shift in Education, Workforce and Economic Centers

    • 29 Nov 2022
    • Research & Ideas

    Is There a Method to Musk’s Madness on Twitter?

    and even foolhardy. Some in tech suggest there’s more of a “move fast, break things” strategy to it than perhaps meets the eye. How does it look to you? Wu: We shouldn’t be surprised by the management style that Musk is taking to Twitter.... View Details
    Keywords: by Christina Pazzanese, Harvard Gazette; Technology
    • 22 Dec 2013
    • News

    How to keep amazing cooking affordable

    • 27 Feb 2023
    • Research & Ideas

    How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

    control of store owners: Employees showing up late—or sometimes not at all. Managers are aware that employee lateness and absenteeism is prevalent and expensive to their operations. Now, researchers at Harvard Business School have gone a... View Details
    Keywords: by Ben Rand; Retail
    • October 23, 2013
    • Article

    Banyan Family Business Advisors On The Keys to Long-Term Resilience

    By: Josh Baron and Rob Lachenauer
    Family businesses have been found to excel in resilience during economic downturns compared to publicly-traded ones. This is attributed to their focus on resilience over performance. Key qualities of resilient family firms include managing low debt, practicing... View Details
    Keywords: Performance Consistency; Economic Slowdown and Stagnation; Family Ownership; Family Business; Values and Beliefs; Business Strategy
    Related
    • 28 Jul 2020
    • News

    2020’s States with the Highest & Lowest Credit-Card Debts

      How to Be Bold

      What leads people to speak truth to power or act bravely under pressure? While we often assume courage is an innate trait, How to Be Bold reveals it's a skill anyone can develop. Ranjay Gulati delivers a science-backed playbook showing how specific ways of thinking and... View Details
      • March 2008 (Revised June 2009)
      • Case

      Actis: January 2008

      By: Felda Hardymon, Josh Lerner and Ann Leamon
      Paul Feltcher, the CEO of Actis, a leading private equity investor in emerging markets, is preparing for an executive retreat at which the management team will consider how best to position the firm for the future. Actis could move in a number of different directions... View Details
      Keywords: Business Model; Private Equity; Investment; Growth and Development Strategy; Management Teams; Emerging Markets; Organizational Change and Adaptation
      Related
      • 09 Mar 2003
      • Research & Ideas

      Six Keys to Building New Markets by Unleashing Disruptive Innovation

      Managers today have a problem. They know their companies must grow. But growth is hard, especially given today's economic environment where investment capital is difficult to come by and firms are reluctant to take risks. View Details
      Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
      • April 2008 (Revised July 2011)
      • Background Note

      Strategic Decline

      By: David J. Collis and Jan W. Rivkin
      This note first documents the facts around the sustainability of competitive advantage. It then observes that the demise of a previously successful strategy, in the first instance, often comes from some change in the external environment. It, therefore, characterizes... View Details
      Keywords: Competitive Advantage; Strategy; Situation or Environment; Organizational Change and Adaptation
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      • 30 Apr 2022
      • News

      The Easy Way To Become Fluent In The Language Of Digital

      • 2016
      • Working Paper

      Alternative Paths of Green Entrepreneurship: The Environmental Legacies of The North Face's Doug Tompkins and Patagonia's Yvon Chouinard

      By: Geoffrey Jones and Ben Gettinger
      This working paper examines the impact of two entrepreneurs who offered alternative paths to reach their shared goal of a more sustainable world. Yvon Chouinard and Doug Tompkins were respective founders of the prominent outdoor apparel brands Patagonia and The North... View Details
      Keywords: Corporate Social Responsibility and Impact; Entrepreneurship; Environmental Sustainability; Apparel and Accessories Industry
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      • 13 Jul 2017
      • Blog Post

      Summer Snapshot: Interning in the Sports Industry

      York Tell us what you are up to this summer. This summer I am working for The Madison Square Garden Company in the Corporate Development & Strategy group. After four years in banking, I wanted to work in the sports and entertainment industry, utilizing my previous... View Details
      Keywords: Entertainment / Media / Sports
      • May 1994 (Revised October 1994)
      • Case

      Motorola Corp.: The View from the CEO Office

      By: Shoshana Zuboff and Janis Lee Gogan
      Motorola, a leader in semiconductors and telecommunications, embarked on an ambitious program of renewal beginning in the early 1980s, leading to dramatic improvements in the company's quality, cycle time, and growth. Much of this progress was attributed to a major... View Details
      Keywords: Competency and Skills; Leading Change; Management Analysis, Tools, and Techniques; Managerial Roles; Organizational Change and Adaptation; Organizational Structure; Corporate Strategy; Telecommunications Industry
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        Monique Burns Thompson

        Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

        • August 2019
        • Case

        Bark Gift Shop Ltd.

        By: Susanna Gallani, Jan Bouwens and Peter Kroos
        This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting that her shop managers that perform well during the first part of the year, purposely reduce their effort in... View Details
        Keywords: Data Analytics; Employees; Behavior; Performance; Management; Goals and Objectives; Motivation and Incentives; Analysis
        Related
        • 01 Nov 2020
        • Research & Ideas

        Good Leadership Is an Act of Kindness

        of the simplest words and gestures often gets lost when CEOs and managers are in perpetual crisis management mode, struggling with layoffs, remote work technology, market woes, and a range of other... View Details
        Keywords: by Boris Groysberg and Susan Seligson
        • 03 May 2010
        • Research & Ideas

        What Is the Future of MBA Education?

        different countries; and share their learning with the class when they return. The reflection piece is crucial. It is important to build leadership skills in the context of a global world. Q: What are you working on now? Garvin: I am on... View Details
        Keywords: by Martha Lagace; Education