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Publications

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Show Results For

  • All HBS Web  (953)
    • People  (6)
    • News  (258)
    • Research  (607)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (139)
← Page 32 of 953 Results →
  • 25 Oct 2012
  • Research & Ideas

Developing the Global Leader

how complex it can be to do business around the world. The capacity to simultaneously develop a global and local perspective. "This is much easier said than done," George says. "And it's almost impossible to achieve without a great View Details
Keywords: by Julia Hanna
  • 19 Dec 2011
  • Research & Ideas

Climbing the Great Wall of Trust

In recent conversations with US executives doing business in China, Harvard Business School Assistant Professor Roy Y.J. Chua heard about a new trend. In an East Asian version of cutting deals on the golf course, Chinese executives often... View Details
Keywords: by Michael Blanding
  • 02 May 2017
  • First Look

First Look at New Research: May 2, 2017

And an audience of customers standing by with their smartphones to record any spectacle seems to have had, until now, unfortunately, no discernable impact on corporate policy guidelines for dealing with uncooperative customers. Companies... View Details
Keywords: Carmen Nobel
  • 05 Mar 2025
  • News

Uncertain Terms

After Amar Bhidé (MBA 1979/DBA 1988) became an HBS assistant professor in 1988, then-dean John H. McArthur (MBA 1959/DBA 1963) gave him a copy of economist Frank Knight’s 1921 book Risk, Uncertainty and Profit. Knight’s idea that “uncertainty” must be distinguished... View Details
  • 15 Dec 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details
Keywords: Publishing Industries (except Internet); Information
  • 07 Apr 2021
  • News

Road Work

death made the next big VC deal or M&A transaction seem much less important. Instead, Friedman reoriented his life, focusing more on philanthropy—and also getting back into one of his favorite childhood pursuits: motorcycle riding.... View Details
  • 19 Mar 2007
  • Research & Ideas

Handicapping the Best Countries for Business

performance trends forward—perhaps three to five years. The USA must deal with these issues now if we're going to maintain our competitive advantage. Thus, for example, the U.S. has a huge current account deficit. No matter what happens... View Details
Keywords: by Sean Silverthorne
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information technology and View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 01 Sep 2020
  • News

Alumni and Faculty Books for September 2020

all the hurdles other female founders may face in their own journey to the top. It’s about dealing with the way things are, even when you don’t like it, and being yourself, even when it seems like a drawback. Digital Goddess is a story... View Details
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

learning can induce a great deal of wage inequality. An equilibrium model is developed in which firms can choose either to advertise their job openings prominently or not. Prominent ads are assumed to have more influence on more... View Details
Keywords: Sean Silverthorne
  • 13 Apr 2010
  • First Look

First Look: April 13

trade reasonably close to their intrinsic value. In place of earnings forecasts, management should provide information about the company's strategic goals and main value drivers. They should also discuss the risks associated with the strategies and management's plans... View Details
Keywords: Martha Lagace
  • 23 Jun 2016
  • Op-Ed

Brexit: Should Britain Stay or Go?

Multinational Banking 1830-1990, and Professor of Management Practice Dante Roscini, who held top leadership roles in the capital markets units of Goldman Sachs, Merrill Lynch, and Morgan Stanley before coming to HBS, where he teaches the elective course Managing View Details
Keywords: by Geoffrey G. Jones & Dante Roscini
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

us every two to four weeks during that period as we prepared a case study describing his efforts. He also gave us access to his daily calendar, as well as to assorted e-mail correspondence and internal memorandums and reports. From this... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 01 Jun 2023
  • News

The Exchange: The Tech Leader’s Tightrope

driven by a strategy to distinguish itself from its competitors. And the other issue, which further complicates things, is how Apple should deal with governments around the world that have different views around privacy regarding their... View Details
Keywords: Jen McFarland Flint; Justice, Public Order, and Safety Activities; Government
  • 27 Mar 2014
  • News

From Marx to Marketing

my long experience dealing with Soviet organizations, I knew that the way decisions were implemented and what actually happened depended more on the lowest echelon of the hierarchy than the top." In addition, Vlachoutsicos, in close... View Details
  • 06 Dec 2021
  • News

Rescue & Recovery

Jacobs (MBA 2007), working at the international organization reflected a choice: to do innovative work and “to feel good about waking up to go there every day,” as he puts it. The team of 260 in Portland supports more than 5,000 others... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • 01 Dec 2001
  • News

Reaching Out

the bakery's finances." For her part, Nundy, an intern in the HBS Nonprofit and Public Management Summer Fellowship Program, was equally energized by her experiences during her twelve weeks of service in India. She spent the first six... View Details
Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance
  • 20 Sep 2021
  • Blog Post

Taking Your Shot in the Sports Industry with Adam Laitsas (MBA 2016), SVP, Head of Marketing for Madison Square Garden Sports Corp.

inflection point. Laitsas found that he had learned a great deal from investment banking but didn’t see himself in the industry long-term. As a way to hit the reset button on his career path, Laitsas turned his attention towards obtaining... View Details
  • 13 Jan 2003
  • Research & Ideas

Making Biotech Work as a Business

influenced the industry by proving that intellectual property could be monetized through alliances with big pharmaceutical partners, according to Pisano. Genentech cut its first deal with Eli Lilly in 1982 and new entrants were excited.... View Details
Keywords: by Martha Lagace; Biotechnology; Health; Technology
  • 28 May 2019
  • News

Alumni and Faculty Books for June 2019

Ed Fuller (AMP 101, 1987) and Gary Grossman Beaufort Books When a bomb rips the façade off the Kensington Hotel in Tokyo, dozens are killed and injured while one man walks calmly away from the wreckage. Former Army intelligence officer Dan Reilly, now an View Details
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