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  • All HBS Web  (1,512)
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  • 18 Sep 2000
  • Research & Ideas

Getting It Done: Improving Nonprofit Performance

and sophisticated feedback procedures. Grossman points out that unlike their counterparts in the private sector, nonprofit chief executives devote from 30 percent to 60 percent of their time pursuing donations rather than meeting the... View Details
Keywords: by James E. Aisner
  • 05 Aug 2002
  • Research & Ideas

Understanding the Process of Innovation

feedback on every idea, his reputation for deep knowledge, and the impressive industry contacts he's acquired have earned him a loyal following: his idea-generation process yields 200 interesting concepts a month. The Winnowing Phase The... View Details
Keywords: by Loren Gray
  • 02 May 2005
  • What Do You Think?

Where is Consumer Generated Marketing Taking Us?

trends? What do you think? Note: The term "consumer generated marketing" is derived from a term, "consumer-generated media," coined by Pete Blackshaw, chief marketing officer of Intelliseek, an Internet-based consumer View Details
Keywords: by James Heskett
  • 19 Apr 2011
  • First Look

First Look: April 19

priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This highly readable and... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation? Can Insurance Technology Solve the Uninsured Driver Problem? Why Cutting Jobless Aid Isn't the Answer to Worker Shortages Feedback or ideas to share? Email the Working... View Details
Keywords: by Rachel Layne; Health
  • 24 Jun 2015
  • HBS Case

Upgrading School with a Startup Mentality

"It's interesting to see Ventilla applying entrepreneurial concepts often associated with technology startups to the field of education," Kim said in a recent interview. "He is employing rapid prototyping strategies with lots of View Details
Keywords: Re: John Jong-Hyun Kim; Education
  • 12 Dec 2022
  • Research & Ideas

Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them

Development and Demographics Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations Lessons from COVID-19: The Business Skills Doctors Need Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Scott Van Voorhis; Pharmaceutical; Health
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

"black box", knowing that the outcome will ultimately be evaluated but with little ongoing feedback to know how it's coming along. Team-level process change isn't just a leadership challenge. It is the responsibility of all members to... View Details
Keywords: by Sarah Jane Gilbert
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

captured during its daily interactions with shareholders and market analysts. As a first step, he put a formalized process in place to collect and present it in a more systematic way. The team, for example, keeps a record of investor View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

advice, 53 percent reported they ignored the feedback they received. Why are advisors so prickly about being disregarded? They can become dismayed after discovering they weren’t the only ones consulted for advice. And because these... View Details
Keywords: by Dina Gerdeman
  • 12 Oct 1999
  • Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

when they report their findings. Our research shows that their assessment of the organization is valid and insightful. Senior executives have observed that having employees provide the feedback motivated them and their top team more than... View Details
Keywords: by Judith A. Ross
  • 05 Aug 2024
  • Research & Ideas

Watching for the Next Economic Downturn? Follow Corporate Debt

State of Finance? What the Rise of Far-Right Politics Says About the Economy in an Election Year Now Is the Time for Entrepreneurs to Play Offense Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image... View Details
Keywords: by Rachel Layne
  • 27 Jun 2024
  • Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

Second Year Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image was created using Adobe Firefly, an artificial intelligence tool. View Details
Keywords: by Ben Rand; Technology
  • 25 Jun 2019
  • Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

rules to try to influence behavior. Doing so, however, requires firms to understand and abide by the community ethos. Kost: Could you tell me about a case in which a company used the expertise and feedback of a user community to gain... View Details
Keywords: by Danielle Kost
  • 02 Aug 2021
  • What Do You Think?

Can Companies with Remote Management Succeed?

probably at Level 2, Medium, March 29, 2020. Your feedback to last month’s column Last month’s column asked whether chief/customer experience officers (CXOs) were critical to the task of knowing customers. A summary of responses would... View Details
Keywords: by James Heskett
  • 01 Oct 2024
  • Research & Ideas

How Politics Drives Business Decisions in a Polarized Nation

How Partisan Politics Play Out in American Boardrooms What the Rise of Far-Right Politics Says About the Economy in an Election Year Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK with asset... View Details
Keywords: by Jay Fitzgerald
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

Hidden Advantage That Women Managers Bring to Teams Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image by HBSWK with asset from AdobeStock/Who is Danny View Details
Keywords: by Ami Albernaz
  • 11 Oct 2022
  • Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

Taints Customer Service: Evidence from 6,000 Hotels A World of Difference: What Keeps Companies from Becoming More Inclusive Measuring the Perceived Liquidity of the Corporate Bond Market Feedback or ideas to share? Email the Working... View Details
Keywords: by Rachel Layne; Financial Services
  • 29 Apr 2015
  • Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

investing clubs can be incredibly valuable," he says, recommending that investors find a group of 10 to 15 people who can share information and provide feedback on their trades. "The group decision will surely be better than any... View Details
Keywords: by Michael Blanding; Financial Services
  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

society, extroversion is encouraged, developed, and recognized in so many ways that introverts—with their abilities to work alone, sometimes focusing on complex problems, not relying on feedback from others—may have fewer opportunities to... View Details
Keywords: by James Heskett
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