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  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

and encouraged them after disappointing financial performance. But what had McCool seen? The poor financial performance was due to unusual external conditions that the employees could not control. The... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

average. Culture Corporate culture advocates sometimes argue that if you can make the work fun, all else will follow. Our results suggest that holding high expectations about performance matters a lot more. Inspire all managers and View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

initiative. “That requires a lot of reskilling of employees and hard choices, in an uncertain environment, in terms of how to deploy capital.” “This digital transformation creates new jobs, but, more important, it changes the nature of... View Details
Keywords: by Julia Hanna; Retail
  • 2018
  • Chapter

Work and Workplace

By: Kai Ruggeri, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz and A. V. Whillans
Work is a major part of many lives. While individual experiences with work will differ—from how long we work to what jobs we have and to what extent we enjoy them—almost everyone is affected by employment, whether they have a job or not. Decades of research in the... View Details
Keywords: Workplace; Behavioral Insights; Retirement Savings; Working Conditions; Employees; Performance; Happiness; Health; Job Search; Change
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  • Program

Compensation Committees

Corporate Director Certificate. Learn More Key Benefits This executive compensation training program will enable you and your committee to contribute more effectively to long-term performance, corporate profitability, and employee... View Details
  • 10 Nov 2022
  • Research & Ideas

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

If you’re a woman in the workplace, chances are your boss and colleagues expect you to be nicer than your male peers, new research suggests. And that perception could contribute to differences in which jobs you are hired for, which tasks you are assigned, and how your... View Details
Keywords: by Shalene Gupta
  • 23 May 2011
  • Research & Ideas

Corporate Sustainability Reporting: It’s Effective

change in the social awareness of investors in the past decade. "The number of investors who care about this kind of performance has increased dramatically in the last 10 years," Serafeim says. "Right now those investors have about $5... View Details
Keywords: by Michael Blanding
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

authorized by the United States government to monitor financial firms. The data included all employment information for financial advisors from 2005 to 2015, including when employees were hired, when they left each firm, and whether they... View Details
Keywords: by Michael Blanding; Financial Services
  • September 1996 (Revised April 1998)
  • Case

Mobil USM&R (B): New England Sales and Distribution

By: Robert S. Kaplan
The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent... View Details
Keywords: Balanced Scorecard; Adoption; Strategic Planning; Customization and Personalization; Management Practices and Processes; Growth and Development Strategy; Measurement and Metrics; Motivation and Incentives; Performance Evaluation; Energy Industry; Mining Industry; United States
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  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

the question is extended more broadly to organizations in general, there is little for us to go on in responding to the question. The impact of culture on performance has interested me for several decades, having teamed in 1992 with John... View Details
Keywords: Re: James L. Heskett
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

overhead, and it was planning an additional layoff of 8,300 employees at the time Dunlap took over. At the same time it invested in new paper machines and attempted to consolidate its global position by acquiring several foreign... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

provide illustrations from the Toyota Motor Company to show how deliberate perturbation enables efficient exploration in the midst of intense exploitation. Download the paper: http://www.hbs.edu/research/pdf/09-011.pdf Employee Selection... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2023
  • News

Solving for Z

survey found that younger employees report “more overall stress and work-related burnout than older groups”—factors that can hurt performance and contribute to job hopping. A 2022 survey by Deloitte found... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • 27 Mar 2012
  • First Look

First Look: March 27

U.S., and an experimental exercise) that are consistent with the model.   Working PapersWhen Performance Trumps Gender Bias: Joint versus Separate Evaluation Authors:Iris Bohnet, Alexandra van Geen, and Max H. Bazerman Abstract We examine... View Details
Keywords: Carmen Nobel
  • 29 Jul 2009
  • Working Paper Summaries

Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

Keywords: by Mark Mortensen & Tsedal Neeley
  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

point, I'll contrast Merck's $20 billion decision to pull Vioxx from the market with Pfizer's decision to continue marketing Celebrex. 3. What Critical Performance Variables Are You Tracking? Once you're confident that the foundation of... View Details
Keywords: by Robert Simons
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

online business course in how to pivot after a failed venture and through its teacher met an investor experienced with rebounds willing to provide the capital they needed—enough money to open one shop with possible expansion to three shops, but only if the first shop... View Details
Keywords: by Pamela Reynolds
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

landscape. This means, for example, that we must give employees and managers a structure that will help them resist the temptation to maximize the short-term financial performance (usually profits, or... View Details
Keywords: by Michael C. Jensen
  • Web

Podcast - Business & Environment

Kamya Jagadish, HBS MBA/Harvard Kennedy School MPP Class of 2024 How Boards Can Drive Climate Performance 27 SEP 2023 | Climate Rising As part of our 2023 back-to-business school series, this episode features a session from Harvard’s... View Details
  • 2010
  • Article

Multi-Rater Assessment of Creative Contributions to Team Projects in Organizations

By: Giovanni B. Moneta, Teresa M. Amabile, Elizabeth Schatzel and Steve J. Kramer
This study examined the convergent and construct validity of ratings of individual creative contributions in a team context. A sample of 201 employees and supervisors, working on 26 team projects, completed the NEO-Five Factor Inventory and rated themselves and their... View Details
Keywords: Creativity; Groups and Teams; Research; Performance Evaluation; Gender; Projects
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