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  • 20 Jan 2015
  • First Look

First Look: January 20

and follow through on a goal and not related to impulsivity, suggesting that some children are poorer at holding the norm in mind and following through on enacting it. We discuss the implications of these results for education and programs that promote social and View Details
Keywords: Sean Silverthorne
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

whole trip, and all of these things cast a shadow on the luggage purchase. But these origins are often ignored." Zaltman believes that the emotions underlying a motivation to purchase can be unearthed by research that probes the... View Details
Keywords: by Richard Bierck; Retail
  • 25 Jan 2000
  • Research & Ideas

Strategic Alliances

that in cross-sector social purpose collaborations, unlike commercial business alliances, an essential ingredient for strong leadership involvement is an emotional connection individuals make with the social mission and with their... View Details
Keywords: by Nancy O. Perry
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

it’s the people’s Justice Department.” A positive tone at the top can chip away at hardened partisanship by exemplifying inclusiveness and refusing to give in to anger and blame, which are unproductive emotions anyway. Pluralism, the... View Details
Keywords: by Dina Gerdeman
  • 14 Jan 2014
  • First Look

First Look: January 14

India." This disclosure, which came weeks after the Indian government made a controversial decision to permit FDI in the country's multi-brand retail sector, created uproar in India. Lobbying by multinationals drew strong emotions in... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

surgery for a genetic condition. “I was lying in the MRI thinking, ‘I hope they find just the shadow of something suspicious and bad because then the decision won’t be up to me,’” she says. “Afterward, I was like, ‘That’s the craziest, stupidest View Details
Keywords: by Michael Blanding
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

touched controversial issues including gender equality and the conflicting emotions experienced both by women who work and those who stay home to raise families. Other popular stories, listed below, looked at such diverse topics as the... View Details
  • 22 Nov 2011
  • First Look

First Look: November 22

Laid Off Sandra J. Sucher and Phillip AndrewsHarvard Business School Case 612-008 This case describes the experience of Anne Riley, a 28-year-old private equity analyst, who was laid off in 2008. The case explores the emotions she felt... View Details
Keywords: Sean Silverthorne
  • 05 Apr 2010
  • Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

bridge the gap that a lot of young people experience between a very exciting digital reality and the dead world of the textbook." On an emotional level, the death of the paper textbook will carry less societal angst than trade books,... View Details
Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

Psychology. Vol. 40, edited by Mark P. Zanna, 61-149, 2008 Abstract The stereotype content model (SCM) defines two fundamental dimensions of social perception, warmth and competence, predicted respectively by perceived competition and status. Combinations of warmth and... View Details
Keywords: Martha Lagace
  • 18 Jun 2013
  • First Look

First Look: June 18

  Publications 2006 Emotion Review The Power of the Cognition/Emotion Distinction for Morality By: Bazerman, Max H., Francesca Gino, Lisa L. Shu, and Chia-Jung Tsay Abstract—No abstract available. Publisher's link:... View Details
Keywords: Anna Secino
  • 23 Nov 2010
  • First Look

First Look: November 23

behave ethically and actual self-interested behavior. This relationship was mediated by the more extensive mental simulation that occurred with eyes closed rather than open, which, in turn, intensified emotional reactions to the ethical... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2011
  • Lessons from the Classroom

Creating the Founders’ Dilemmas Course

students also get to experience firsthand the raw emotions of negotiating equity splits with their cofounders. Beyond The Team—investors And Successors Part three of the course is about "looking to outside investors once you've gone... View Details
Keywords: by Carmen Nobel; Education
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

and pride. Taken together, our results highlight how revealing the failures encountered on the way to success can be a counterintuitive yet effective interpersonal emotion regulation strategy. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2006
  • Research & Ideas

The Hidden Market for Babies

hugely personal, hugely emotional transaction. They don't want to see their family life as the stuff of markets. And they definitely don't want outsiders looking over their shoulders. And so they are highly unlikely to push for... View Details
Keywords: by Manda Salls; Biotechnology; Health; Technology
  • 05 Dec 2011
  • Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

tools like an infrared eye tracker to measure eye movements and special vision software that analyzes facial expressions to gauge emotional responses. Experiments in the field are gaining popularity too, covering a wide spectrum of... View Details
Keywords: by Carmen Nobel
  • 04 Oct 2024
  • In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

maintaining a home and raising children. Which spousal actions register as “extra” and inspire gratitude? Which register as “not enough” and inspire resentment? We examined these emotions and the underlying expectations they reflected in... View Details
Keywords: by Rachel Layne
  • 15 Dec 2015
  • First Look

December 15, 2015

monetary rewards are at stake (Study 3). The tendency to infer dislike from dissimilarity is driven by a belief that others have a narrow and homogeneous range of preferences (Study 5). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50152 December... View Details
Keywords: Carmen Nobel
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

crops of leaders. In all practical situations, one needs a mixture of different leadership styles to induce human energy " Jerry Houser advised us to consider that " understanding leadership means understanding the emotions of... View Details
Keywords: by James Heskett; Service
  • 15 May 2012
  • First Look

First Look: May 15

interconnected world, leveraging Home Depot's brick-and-mortar success in the new environment, and continuing to build and sustain lasting emotional connections with customers. Purchase this... View Details
Keywords: Carmen Nobel
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