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  • All HBS Web  (2,577)
    • People  (8)
    • News  (680)
    • Research  (1,471)
    • Events  (8)
    • Multimedia  (3)
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  • 15 Jan 2009
  • Sharpening Your Skills

Sharpening Your Skills: Career & Life Balance

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How do I get past a feeling of being stuck in... View Details
Keywords: Re: Multiple Faculty
  • 21 May 2024
  • Research & Ideas

What the Rise of Far-Right Politics Says About the Economy in an Election Year

the size of government and amount of state services. Paula Rettl spoke to Working Knowledge about her research examining these trends in Italy, Brazil and around the world. A native of Brazil, Rettl is an... View Details
Keywords: by Rachel Layne
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

Might Also Like: Latest Isn’t Always Greatest: Why Product Updates Capture Consumers Giving Back: Consumers Care More About How Companies Donate Than How Much A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters Feedback or ideas to share?... View Details
Keywords: by Scott Van Voorhis
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Together Open Your Organization to Honest Conversations Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Dylan Gillis View Details
Keywords: by Michael Beer
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

knowledge is directly applicable to your life, this combination becomes highly combustible. So, for instance, we can learn about the spike proteins on viruses, and then we can use that knowledge to create a... View Details
Keywords: by Dan Morrell
  • 19 Dec 2022
  • Research & Ideas

The 10 Most Popular Articles of 2022

says research by Julian Zlatev and colleagues. Your Best Employees Are Burning Out: A Framework for Retaining Talent Companies have long ignored the factors that are burning out employees. Hise Gibson and MaShon Wilson offer a five-step... View Details
Keywords: by Danielle Kost
  • 04 Aug 2011
  • What Do You Think?

How Dangerous Is Common Sense to Managers?

helpful, such as the best route to take to work to avoid traffic. Newer technologies such as the Internet, social networks, and specialized hardware may come to the rescue by providing easy ways of surveying... View Details
Keywords: by James Heskett
  • 07 Sep 2007
  • What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

Summing Up How can business schools reprofessionalize management? The responses to this month's column can be characterized in several ways: 1) Business schools, particularly those regarded as being the "elite," by their very... View Details
Keywords: by Jim Heskett
  • Research Summary

Teaching Information Technology

Upton is also developing a tutorial and a case-based module for the MBA program, as well as external audiences. The objective of this work is to develop materials that provide general managers with sufficient knowledge of Information Systems to be effective in the... View Details
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

and gain a broad understanding of the business, especially as it operates globally. In separate interviews, Sasser and Narayandas discussed talent identification, leadership in action, and what PLD does to help hundreds of executives grow. "Leadership View Details
Keywords: by Martha Lagace
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

Few companies in the past few years have rocketed to success faster than Uber, Airbnb, and Etsy, which together have transformed the way we hail a cab, plan a vacation, and shop for handmade gifts, respectively. In a previous HBS Working... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 18 Feb 2021
  • Interview

Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?

By: Amy C. Edmondson and Chris Clearfield
During our conversation, we talked about:

• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
Keywords: Psychological Safety; Management Skills; Management Style; Interpersonal Communication
Citation
Related
"Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?" Episode 18. The Breakdown with Chris Clearfield (podcast), February 18, 2021.
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 01 Sep 2023
  • News

Money Does Grow on (Family) Trees

For 17 years, Andre Kearns (MBA 1999) has been tracing his family tree. One by one, he has added branches, grounding himself in a long and sometimes complicated lineage. Through family stories, forgotten heirlooms, and vital records, Kearns has traveled back through... View Details
Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information
  • 03 Jul 2013
  • What Do You Think?

What Are the Limits of Transparency?

will be maintained." Phillip Clark weighed in with this view: "Wisdom and trust determine transparency. The comfort and motives you sense from those providing the information determines how much you will believe Transparency is doomed View Details
Keywords: by James Heskett
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

Loudest Voice in DEI Decisions? Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Who Has Potential? For Many White Men, It’s Often Other White Men Feedback or ideas to share? Email the Working View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

facilitated by Enron's bankers and advisors and largely missed by its board of directors and other watchdogs. Here are some "high level" details: Jeffrey Skilling had begun View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 09 Aug 2010
  • Research & Ideas

How to Speed Up Energy Innovation

innovation." In a forthcoming book to be published by the National Bureau of Economic Research in association with the University of Chicago Press, Accelerating Innovation in Energy: Insights from Multiple Sectors, Henderson and... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

the world has three. I don't mean to boast. And there are lots of things that we've been working on since the eighties. We've been trying to get an HIV vaccine since the 1980s and we've been unsuccessful. Neeley: So, where does this leave... View Details
Keywords: by Staff; Pharmaceutical
  • 11 Mar 2014
  • First Look

First Look: March 11

as those in group practice. Peer interaction is important for professional learning and quality care.   Working Papers Return Migration and Geography of Innovation in MNEs: A Natural Experiment of On-the-Job Learning of View Details
Keywords: Sean Silverthorne
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