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      by Michael WheelerRemove by Michael Wheeler →

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      • February 2002
      • Background Note

      States vs. Microsoft, The

      By: Michael A. Wheeler and Gillian Morris
      Although the federal Justice Department managed to settle its massive antitrust litigation against Microsoft in 2001, the state suit against the company continued. State attorney generals, perhaps emboldened by their recent victory over the Big Five tobacco companies,... View Details
      Keywords: Service Operations; Public Ownership; Private Ownership; Negotiation Deal; Goals and Objectives; Lawsuits and Litigation; Decision Making; Information Industry; Legal Services Industry
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      Wheeler, Michael A., and Gillian Morris. "States vs. Microsoft, The." Harvard Business School Background Note 902-177, February 2002.
      • January 2002 (Revised March 2011)
      • Case

      Finland and Nokia: Creating the World's Most Competitive Economy

      By: Michael E. Porter and Orjan Solvell
      Finland, with a special language and culture, has developed as a country in between the west (the Nordic region and Europe) and the east (especially its neighbor Russia). In the 1980s, a process started of moving out of an investment-driven economy into an... View Details
      Keywords: Development Economics; Economic Growth; Growth and Development Strategy; Industry Clusters; Business and Government Relations; Competitive Strategy; Telecommunications Industry; Finland
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      Porter, Michael E., and Orjan Solvell. "Finland and Nokia: Creating the World's Most Competitive Economy." Harvard Business School Case 702-427, January 2002. (Revised March 2011.)
      • January 2002 (Revised April 2015)
      • Background Note

      A Note on Maneuvering in War and Negotiation

      By: Michael Wheeler and Gillian Morris
      Military metaphors are commonplace in business writing about strategy, but they are rarely used in the negotiation literature. This case takes the Marine Corps philosophy of warfighting and compares it with the tactics and techniques of effective negotiators. Some of... View Details
      Keywords: Negotiation Tactics; Situation or Environment; Conflict and Resolution; War; Adaptation
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      Wheeler, Michael, and Gillian Morris. "A Note on Maneuvering in War and Negotiation." Harvard Business School Background Note 902-157, January 2002. (Revised April 2015.)
      • January 2002 (Revised January 2004)
      • Case

      Cola Wars Continue: Coke and Pepsi in the Twenty-First Century

      By: David B. Yoffie and Yusi Wang
      Examines the industry structure and competitive strategy of Coca-cola and Pepsi over 100 years of rivalry. New challenges of the 21st century included boosting flagging domestic cola sales and finding new revenue streams. Both firms also began to modify their bottling,... View Details
      Keywords: Price; Growth and Development; Brands and Branding; Emerging Markets; Industry Structures; Performance; Competition; Competitive Strategy; Food and Beverage Industry; United States
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      Yoffie, David B., and Yusi Wang. "Cola Wars Continue: Coke and Pepsi in the Twenty-First Century." Harvard Business School Case 702-442, January 2002. (Revised January 2004.)
      • 2002
      • Other Teaching and Training Material

      Mediating in the Wake of Disaster

      By: Michael A. Wheeler and Gillian Morris
      Keywords: Crisis Management
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      Wheeler, Michael A., and Gillian Morris. "Mediating in the Wake of Disaster." Boston, MA: Harvard Business School Publishing, 2002.
      • 2002
      • Other Teaching and Training Material

      The States vs. Microsoft

      By: Michael A. Wheeler and Gillian Morris
      Keywords: Lawsuits and Litigation; Business and Government Relations
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      Wheeler, Michael A., and Gillian Morris. "The States vs. Microsoft." Boston, MA: Harvard Business School Publishing, 2002.
      • December 2001
      • Background Note

      A Note on Critical Moments in Negotiation

      By: Michael A. Wheeler and Gillian Morris
      This case provides an introduction to the wide field of literature that addresses the presence of critical moments--moments that fundamentally can change the negotiation. Critical moments have been examined by a range of theorists and scientists, from mathematicians to... View Details
      Keywords: Negotiation Tactics; Decision Choices and Conditions; Change; Negotiation Process; Body of Literature
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      Wheeler, Michael A., and Gillian Morris. "A Note on Critical Moments in Negotiation." Harvard Business School Background Note 902-163, December 2001.
      • December 2001
      • Case

      Cybersettle

      By: Michael A. Wheeler and Gillian Morris
      Cybersettle's management faced a dilemma: How could they turn their company, which provided confidential online settlement services for insurance claims, into a profitable enterprise? Having started during the heady days of Internet "dot-com fever," the company now had... View Details
      Keywords: Restructuring; Bids and Bidding; Negotiation Process; Conflict and Resolution; Business Strategy; Commercialization; Internet; Insurance Industry
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      Wheeler, Michael A., and Gillian Morris. "Cybersettle." Harvard Business School Case 902-158, December 2001.
      • November 2001 (Revised July 2002)
      • Case

      Discount and Hawkins Critical Moments: Full Transcript

      By: Michael A. Wheeler and Gillian Morris
      This case presents a transcript of two professional negotiators of the Discount and Hawkins real estate negotiations. It highlights the challenges of creating value for both sides in the deal and provides a glimpse of how one set of professionals structured an... View Details
      Keywords: Agreements and Arrangements; Value Creation; Problems and Challenges; Negotiation Participants; Real Estate Industry
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      Wheeler, Michael A., and Gillian Morris. "Discount and Hawkins Critical Moments: Full Transcript." Harvard Business School Case 902-124, November 2001. (Revised July 2002.)
      • November 2001 (Revised April 2005)
      • Case

      Lonestar

      By: Michael A. Wheeler and Georgia Levenson
      Explores the legal and ethical responsibilities of a manager who believes that he has heard of a serious instance of sexual harassment, but who has been implored by the victim not to report it. Discussion can focus on the immediate problem or be expanded to a broader... View Details
      Keywords: Working Conditions; Management Practices and Processes; Ethics; Crisis Management; Legal Liability
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      Wheeler, Michael A., and Georgia Levenson. "Lonestar." Harvard Business School Case 902-006, November 2001. (Revised April 2005.)
      • November 2001
      • Case

      Lakeside

      By: Michael A. Wheeler
      This case presents an ethical choice: How should a prospective buyer respond when a homeowner quotes a price that the buyer knows is significantly below market value? The case describes a private transaction in which the prospective seller is fully competent mentally... View Details
      Keywords: Ethics; Price; Negotiation Process; Property; Risk and Uncertainty; Real Estate Industry
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      Wheeler, Michael A. "Lakeside." Harvard Business School Case 902-104, November 2001.
      • November 2001 (Revised February 2010)
      • Case

      Intel Corporation: 1997-2000

      By: Ramon Casadesus-Masanell and Michael G. Rukstad
      Describes Intel's diversification strategy initiated in 1998 by CEO Craig Barrett. Initially, Barrett's strategy worked well, as market value reached $510 billion in September 2000. Just three months later, however, investor pessimism over a slowing economy and recent... View Details
      Keywords: Economic Slowdown and Stagnation; Investment; Corporate Strategy; Diversification; Valuation; Technology Industry
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      Casadesus-Masanell, Ramon, and Michael G. Rukstad. "Intel Corporation: 1997-2000." Harvard Business School Case 702-420, November 2001. (Revised February 2010.)
      • 2001
      • Book

      Business Fundamentals: Negotiation

      By: Michael A. Wheeler
      Keywords: Negotiation; Infrastructure
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      Wheeler, Michael A., ed. Business Fundamentals: Negotiation. Boston, MA: Harvard Business School Publishing, 2001.
      • August 2001 (Revised October 2001)
      • Case

      Shinsei Bank (A)

      By: Michael Y. Yoshino and Perry Fagan
      In a deal marking the first acquisition of a domestic Japanese financial institution by foreigners, a consortium of Western investors purchased the assets of the Long Term Credit Bank (LTCB) of Japan in March 2000. The new management renames the bank Shinsei Bank,... View Details
      Keywords: Acquisition; Assets; Banks and Banking; Investment; Business or Company Management; Managerial Roles; Organizational Structure; Failure; Adaptation; Banking Industry; Japan
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      Yoshino, Michael Y., and Perry Fagan. "Shinsei Bank (A)." Harvard Business School Case 302-036, August 2001. (Revised October 2001.)
      • August 2001 (Revised August 2005)
      • Case

      Guinness PLC: Managing Negotiations

      By: Michael A. Wheeler
      Describes an initiative by Guinness, LLP to revise the process by which it centrally authorizes, supports, and reviews negotiations that are undertaken worldwide on its behalf. Senior managers wished to give regional officers enough discretion to respond to local... View Details
      Keywords: Partners and Partnerships; Negotiation; Acquisition
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      Wheeler, Michael A. "Guinness PLC: Managing Negotiations." Harvard Business School Case 902-009, August 2001. (Revised August 2005.)
      • July 2001
      • Teaching Note

      Ginzel et al v. Kolcraft Enterprises et al TN

      By: Michael A. Wheeler
      Teaching Note for (9-801-059). View Details
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      Wheeler, Michael A. "Ginzel et al v. Kolcraft Enterprises et al TN." Harvard Business School Teaching Note 902-008, July 2001.
      • 2002
      • Chapter

      National Innovative Capacity

      By: Michael E. Porter and Scott Stern
      This chapter delves in detail into the conditions that allow a country to innovate at the global technology frontier. The findings reveal the striking degree to which the national circumstances actually explain the differences across countries in innovative activity... View Details
      Keywords: Economics
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      Porter, Michael E., and Scott Stern. "National Innovative Capacity." In The Global Competitiveness Report 2001–2002, by Michael E. Porter, Jeffrey D. Sachs, Peter K. Cornelius, John W. McArthur, and Klaus Schwab. New York: Oxford University Press, 2002.
      • June 2001 (Revised September 2010)
      • Exercise

      Deal-crafting Toolkit

      By: Michael A. Wheeler
      Illustrates the potential sources of value creation as well as practical barriers to its achievement. Students analyze five brief scenarios that would yield efficient trades over valuation, discount rates, expectations, and risk tolerance, but that might be thwarted by... View Details
      Keywords: Negotiation Deal; Negotiation Process; Behavior; Valuation; Value Creation
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      Wheeler, Michael A. "Deal-crafting Toolkit." Harvard Business School Exercise 801-201, June 2001. (Revised September 2010.)
      • June 2001
      • Case

      NESWC (A)

      By: Michael A. Wheeler
      Documents attempts to restructure a public-private partnership between the operator of a $200 million trash-to-energy cogeneration plant and a consortium of two dozen Massachusetts municipalities. Describes the process that led to a one-sided agreement, as well as the... View Details
      Keywords: Private Sector; Public Sector; Energy Generation; Corporate Governance; Governing Rules, Regulations, and Reforms; Negotiation Deal; Negotiation Process; Partners and Partnerships; Wastes and Waste Processing; Energy Industry; Massachusetts
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      Wheeler, Michael A. "NESWC (A)." Harvard Business School Case 801-067, June 2001.
      • June 2001 (Revised January 2004)
      • Supplement

      NESWC (B)

      By: Michael A. Wheeler
      Supplements the (A) case. View Details
      Keywords: Energy Industry; Massachusetts
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      Wheeler, Michael A. "NESWC (B)." Harvard Business School Supplement 801-068, June 2001. (Revised January 2004.)
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