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  • All HBS Web  (3,226)
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  • 01 May 2024
  • What Do You Think?

Have You Had Enough?

(Illustration created using image generated by Midjourney, an artificial intelligence tool.) Last month, I posted a column in HBS Working Knowledge titled, “What’s Enough to Make Us Happy?” Over the last few months, I’ve been asking... View Details
Keywords: by James Heskett
  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

10 weeks won’t make up for any ground that gets lost. When Michael Watkins published his best-selling book The First 90 Days 20 years ago, the world was a kinder, gentler, and slower place. Today, given the... View Details
Keywords: by John Quelch
  • June 10, 2022
  • Book Review

What the Research Really Says about American Immigration, Book review of Streets of Gold: America's Untold Story of Immigrant Success, by Ran Abramitzky and Leah Boustan

By: Michael Luca
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Luca, Michael. "What the Research Really Says about American Immigration, Book review of Streets of Gold: America's Untold Story of Immigrant Success, by Ran Abramitzky and Leah Boustan." Washington Post (June 10, 2022).
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

what he calls the negative outliers. The estimated cost—based on turnover triggered by the toxic worker and the cost associated with new hires and training—is likely on the low end, Minor says, because it doesn’t take into account... View Details
Keywords: by Roberta Holland
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

warn, but they say it still may be an idea worth testing. "AI and algorithms can potentially be valuable tools in mitigating racial biases. However, a great deal of care is necessary." Airbnb underwent similar corporate soul-searching in 2016 after a study View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 19 Dec 2023
  • Research & Ideas

The 10 Most Popular Articles of 2023

2023: Diversify Your Social CirclePeople need all kinds of relationships to thrive: partners, acquaintances, colleagues, and family. Research by Michael Norton and Alison Wood Brooks offers new reasons to... View Details
Keywords: by Danielle Kost
  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

and interpreting data about industrial environment performance because it brings together information about companies' environmental management, provided voluntarily by managers in real time, with companies' pollution data from the U.S.... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • 18 Apr 2020
  • Working Paper Summaries

How Are Small Businesses Adjusting to COVID-19? Early Evidence From a Survey

Keywords: by Alexander Bartik, Marianne Bertrand, Zoë B. Cullen, Edward L. Glaeser, Michael Luca, and Christopher Stanton
  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

Work-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million people in 16 global cities found that the average workday... View Details
Keywords: by Danielle Kost
  • 01 May 2013
  • What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

Summing Up Is the Term "Servant Leadership" an Oxymoron? Servant leadership (SL) is a concept that triggers a great deal of interest, judging by my e-mail inbox and the number of responses to this month's column. Many comments... View Details
Keywords: by Jim Heskett
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

According to a new Harvard Business School report from Michael E. Porter, the Bishop William Lawrence University Professor, and co-author Katherine Gehl, a former CEO and political activist, Washington’s proverbial “swamp” isn’t a set of... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 27 Sep 2018
  • Research & Ideas

Religion in the Workplace: What Managers Need to Know

direction of CEO Michael Jeffries, the company held onto a hint of its hallmark safari style while putting a greater emphasis on casual clothes and ballooned to more than 1,000 stores worldwide, with revenues exceeding $3.5 billion View Details
Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

the workplace. Michael expressed that the industry/culture has been disrupted by emerging technological and economic change that forces the lower-retention model. "It looks like we will end up with a... View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

Companies often manage strategy in fits and starts. Though executives may formulate an excellent strategy, it easily fades from memory as the organization tackles day-to-day operations issues, doing what HBS professor Robert S. Kaplan calls "fighting fires."... View Details
Keywords: by Martha Lagace
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

across socioeconomic groups. Instead of experiencing happiness or well-being, HNAPs seek "relief in the accomplishment of tasks." Moving immediately to the next task on the list, they never savor accomplishments for long, he says. This creates a vicious cycle... View Details
Keywords: by Kim Girard
  • 17 Oct 2019
  • Research & Ideas

‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells

Backlash. The paper was co-written by University of Virginia Assistant Professor Tami Kim, who was an HBS doctoral student, HBS Assistant Professor Kate Barasz, John, and Michael I. Norton, the Harold M.... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

What lessons could the humid shores of the Caribbean, the freezing heights of the Himalayas, or the farthest reaches of Earth's atmosphere hold for your company or organization? Although those places couldn't be more different, all were the scenes of disastrous... View Details
Keywords: by Garry Emmons
  • 01 Jul 2020
  • Working Paper Summaries

Scaling Up Behavioral Science Interventions in Online Education

Keywords: by Rene F. Kizilcec, Justin Reich, Michael Yeomans, Christoph Dann, Emma Brunskill, Glenn Lopez, Selen Turkay, Joseph J. Williams, and Dustin Tingley; Education
  • 02 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part One]

considered exemplary policies and practices by government. By looking more closely, however, Porter, Takeuchi, and Sakakibara also began to discover what they call "another Japan." While the... View Details
Keywords: by Martha Lagace & Hilah Geer
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