by Michael Toffel - Publications - Faculty & Research

28 Jan 2013
Research & Ideas

Helping Yelp Create More Accurate Reviews

to consumers—and fairer to the businesses they review. “What this does is reduce the noise. We're trying to extract more information from the reviews.” Michael Luca, an assistant professor at Harvard Business School, believes a review... View Details

Keywords: by Kim Girard; Food & Beverage

27 Mar 2018
News

Why CEOs Are Taking a Stand

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

what he calls the negative outliers. The estimated cost—based on turnover triggered by the toxic worker and the cost associated with new hires and training—is likely on the low end, Minor says, because it doesn’t take into account... View Details

Keywords: by Roberta Holland

09 May 2024
Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

classrooms, labs, dining halls, and elsewhere on campuses have a unique influence on the course of scientific research, according to the study, coauthored by Eamon Duede, a postdoctoral fellow at the Digital Data Design Institute at... View Details

Keywords: by Ben Rand

26 Jul 2023
Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

non-traditional applicants.” Certificate programs often pay off for participants, and ensuring success for all involved—the universities, graduates, and future employers—is big business. Some 40 percent of graduates studied received a raise or promotion View Details

Keywords: by Rachel Layne

20 Apr 2016
News

When CEOs Become Activists

Keywords: Government

27 Nov 2023
Research & Ideas

Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

American political candidates are forecast to spend as much as $12 billion by next November to put ads on airwaves, texts on phones, and signs on lawns. Yet new research from Harvard Business School finds that no amount of money can undo... View Details

Keywords: by Ben Rand

12 Mar 2024
Research & Ideas

Publish or Perish: What the Research Says About Productivity in Academia

report by the American Association of University Professors showing that during the past three decades, academic employment in the US has shifted away from tenured positions—which tend to bring higher salaries and job security—toward... View Details

Keywords: by Ben Rand; Education

15 Jun 2012
News

How Competition Can Encourage Unethical Business Practices

07 Aug 2018
First Look

New Research and Ideas, August 8, 2018

redeploying anesthesiologists to duties that are more appropriate and reducing their unnecessary duties by 30%. Furthermore, the change in epidural placement location alone in 80% of cases reduced costs by... View Details

Keywords: by Sean Silverthorne

16 Nov 1999
Lessons from the Classroom

Leading Change and Organizational Renewal

A member of the Executive Education staff spoke recently with HBS Professors Michael Tushman and Charles O'Reilly, developers of the program Leading Change and Organizational Renewal. In that discussion they describe their thinking about... View Details

Keywords: by Staff

21 Mar 2011
Research & Ideas

Are We Thinking Too Little, or Too Much?

The most captivating item in Michael Norton's office is a Star Wars The Force Trainer, a toy that allows would-be Jedi warriors to levitate a Ping-Pong ball within a tube using only the power of focused thinking. Norton, a marketing... View Details

Keywords: by Carmen Nobel

06 Oct 2003
What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

least until the acquirer proves otherwise. The other alternative is the subject of a new book, The Innovator's Solution: Creating and Sustaining Successful Growth, by Clayton Christensen and Michael Raynor... View Details

Keywords: by James Heskett

17 Nov 2008
Research & Ideas

Decoding the Artful Sidestep

instead provide distraction by answering something they would rather have been asked. And what is more, oftentimes their listeners either do not notice the verbal sleight of hand or do not mind it. New research View Details

Keywords: by Martha Lagace

14 Sep 2020
Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

Work-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million people in 16 global cities found that the average workday... View Details

Keywords: by Danielle Kost

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

and healthy innovation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54851 in press Management Science Procedural Justice and the Risks of Consumer Voting By: Kim, Tami, Leslie John, Todd Rogers, and Michael I. Norton... View Details

Keywords: by Sean Silverthorne

18 Apr 2020
Working Paper Summaries

How Are Small Businesses Adjusting to COVID-19? Early Evidence From a Survey

Keywords: by Alexander Bartik, Marianne Bertrand, Zoë B. Cullen, Edward L. Glaeser, Michael Luca, and Christopher Stanton

25 Sep 2017
Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

According to a new Harvard Business School report from Michael E. Porter, the Bishop William Lawrence University Professor, and co-author Katherine Gehl, a former CEO and political activist, Washington’s proverbial “swamp” isn’t a set of... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

18 Aug 2008
Research & Ideas

How Disruptive Innovation Changes Education

theory of disruptive innovation, often applied to a variety of other industries, such as technology and health care. Christensen's theory was first explored in his two New York Times bestsellers, The Innovator's Dilemma (1997) and The Innovator's Solution (with View Details

Keywords: by Martha Lagace; Education

15 Sep 2011
Research & Ideas

High Ambition Leadership

What is welcome and all too rare? Leaders who care about building great institutions, not just profits. What sets these leaders apart in their practice and outlook? Harvard Business School's Michael Beer in his new book, Higher Ambition:... View Details