by John Quelch - Publications - Faculty & Research

06 Apr 2007
What Do You Think?

Will Market Forces Stop Global Warming?

Summing Up Debate on this month's questions occurred on at least three levels. Is global warming occurring? Do humans (primarily through CO2 emissions) have much to do with it? Should we rely on market forces to provide appropriate responses, or will this require... View Details

Keywords: by Jim Heskett; Energy; Utilities

13 Oct 2011
Lessons from the Classroom

Building a Business in the Context of a Life

practitioners who are midway through their careers can benefit from developing a road map for the rest of their lives. Kraus is working with a team of professors, led by faculty chair John A. Davis, on... View Details

Keywords: by Dina Gerdeman; Education

23 Feb 2021
Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

invent their own standards?” he says. “It's because federal and state safety regulators haven’t set up clear rules and guidance.” We recently talked to Toffel, the Senator John Heinz Professor of Environmental Management, about how the... View Details

Keywords: by Danielle Kost; Apparel & Accessories

26 May 2015
Research & Ideas

Corporate Field Researchers Share Tricks of the Trade

smarter trades, according to the findings of a study by Soltes, an assistant professor at HBS, and David Solomon, a professor at the USC Marshall School of Business. To conduct the research, the duo obtained investor meeting records from... View Details

Keywords: by Carmen Nobel

28 Jan 2015
Research & Ideas

Ground Game, Air Wars, and Other Marketing Lessons From Presidential Elections

What Chung and Zhang discovered was personal selling—the ground war—had a stronger effect on partisan voters, but a candidate's own advertising was better received by nonpartisans. Barack Obama's ground campaign made the difference in the... View Details

Keywords: by Dina Gerdeman

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

incident, but then, under the aggressive leadership of John Stumpf and consumer banking head Carrie Tolstedt, the company created 3.3 million fictious consumer accounts. This led to Stumpf’s forced retirement and his replacement View Details

Keywords: by Bill George

21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

that the medium-to-long term is also crucial to prepare for post-crisis support and growth. 3. Practice the OODA Loop The OODA loop that Agile practitioners often refer to emerged from military warfare, made famous by United States Air... View Details

Keywords: by Euvin Naidoo

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

Here are the 20 most popular stories from 2007. How Much of Leadership Is About Control, Delegation, or Theater? Summing up the many responses, Jim Heskett says that the mix of control, delegation, and theater employed by successful... View Details

Keywords: by Sean Silverthorne

06 Nov 2019
Op-Ed

Torched Planet: The Business Case to Reinvent Almost Everything

catastrophe, suggests that the failure to acknowledge the risks posed by climate change means that the entire financial system is riding on a carbon “bubble” that will cause havoc when it bursts. Why have we been so slow to respond? Even... View Details

Keywords: by Rebecca Henderson; Energy

15 Dec 2014
News

Deconstructing the Price Tag

12 Nov 2001
Research & Ideas

The Three Components of Family Governance

children can begin to learn about the business and develop relationships with their siblings and cousins. Figure 1: Basic Governance Structures of the Family Business System Family assembly activities include learning about the business through presentations View Details

24 Jul 2019
Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

out a new letter with an extra line, letting people know that their neighbors were ponying up, implying that they should, too: “We are writing to inform you that we have still not received your tax payment. By now, nine out of 10 people... View Details

Keywords: by Dina Gerdeman

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

by offering both differentiation and low cost, that in fact the two strategies might feed on each other under the right circumstances to produce superior results for customers, employees, and investors. Two of the firms he studied were... View Details

Keywords: by James Heskett; Air Transportation; Financial Services

29 May 2001
Research & Ideas

Genomics: Can We Start Making Money Now?

Now that scientists have mapped the human gene, can drug makers map a road to unlimited riches? For John Lechleiter, Executive Vice President of Eli Lilly and Company's Pharmaceutical Products and Corporate Development, there remain more... View Details

Keywords: by Sean Silverthorne

25 Sep 2006
Research & Ideas

How Software Platforms Revolutionize Business

independent developers to build new features. The cell phone has become a lucrative platform for more than handset makers—also in on the party are makers of digital cameras, music services, and organizer software. Not only are existing industries being transformed and... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

04 Jan 2021
What Do You Think?

How Do We Sustain Organization Diversity?

That’s the way they are typically stated. It implies that you first set out to achieve diversity by bringing in more people of color, and then take steps—through inclusion training, mentoring, fast-tracking, or whatever—to plug the... View Details

Keywords: by James Heskett

25 Oct 2004
Research & Ideas

Planning for Surprises

many U.S. airlines, the debt owed to customers in the form of miles is a value significantly larger than the airlines' market capitalization. This is simply not sustainable. Airlines have already reduced the value of miles by making seats... View Details

Keywords: by Martha Lagace

10 Oct 2005
Research & Ideas

Corporate Responsibility and the Environment: What is the Right Thing To Do?

been published in a new book: Environmental Protection and the Social Responsibility of Firms: Perspectives from Law, Economics, and Business. The coauthors are Bruce L. Hay, Harvard Law School; Robert N. Stavins, John F. Kennedy School... View Details

Keywords: by Manda Salls

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

By the end of the second spin-off regime, Xerox's position in the copier market had begun to improve. While its share of the market would never return to 80 percent levels, Xerox was able to regain more than ten market share points,... View Details

Keywords: by Henry Chesbrough

30 Jan 2012
Research & Ideas

Measuring the Efficacy of the World’s Managers

professor at Harvard Business School who coleads the WMS with Nicholas Bloom of Stanford University and John Van Reenen of the London School of Economics. "If you really want to be convincing, it's important to have large-scale... View Details