by Harvard Management Update - Publications - Faculty & Research

21 Apr 2023
Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

players use to compete. "People are thinking about ways to design policies and products so you can actually engage with the product in more responsible ways without getting people too overinvolved in playing and spending." A new paper by... View Details

Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

28 Jul 2020
Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

prevalence of discrimination among their users by making careful design choices, says Luca, the Lee J. Styslinger III Associate Professor of Business Administration at Harvard Business School, who has been... View Details

Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service

18 Apr 2017
First Look

First Look at New Ideas, April 18

March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical... View Details

Keywords: by Sean Silverthorne

07 May 2007
Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

capitalism. The word "globalization" is accurate enough, but if anything it understates the case, in part because of the information revolution wrought by the Internet. This situation makes View Details

Keywords: by Sean Silverthorne; Education

31 May 2023
Research & Ideas

With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

design—versus those who merely use the system from time to time. “Understanding patterns of behavior in transport could be super relevant for policymakers,” Ascarza says. You Might Also Like: When Bias Creeps into AI, Managers Can Stop It... View Details

Keywords: by Rachel Layne; Transportation

26 Nov 2001
Op-Ed

Why Corporate Budgeting Needs To Be Fixed

international heavy-equipment manufacturer, managers were so set on hitting their quarterly revenue target that they shipped unfinished products from their plant in England all the way to a warehouse in the Netherlands, near the customer,... View Details

Keywords: by Michael C. Jensen

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

do better.” Managers and policy makers should take care when setting up new team building programs to avoid seeming exploitive or manipulative, Pany says. People—whether they’re health care providers or any other professional—generally... View Details

Keywords: by Rachel Layne; Health

17 May 2011
Working Paper Summaries

The Consequences of Mandatory Corporate Sustainability Reporting

Keywords: by Ioannis Ioannou & George Serafeim

08 Jun 2011
Lessons from the Classroom

Twenty-first Century Skill: Trading Carbon Credits

Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details

Keywords: by Julia Hanna; Energy; Utilities

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

before purpose, you get an Enron. Ranjay Gulati, the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration at Harvard Business School, recently identified this quest as a search for “deep purpose.” Gulati considers deep... View Details

Keywords: by James Heskett

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

2020 print edition of the Academy of Management Journal. “A big lesson for all organizations is to be more thoughtful about the extent to which our expectations for others are rooted in what worked for us, and also to understand that what... View Details

Keywords: by Julia Hanna

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

this tendency to shut off the new and basically transfer the corporate culture over to the new employee," says Francesca Gino, an associate professor at Harvard Business School who cowrote the paper with Daniel M. Cable of London Business... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

group of retailers is challenging this notion of an industry built on the backs of crummy jobs, very prosperous companies that include Costco, Mercadona, Trader Joe's, and QuikTrip. What do they know that their competitors don't? In a new case study on QuikTrip, View Details

Keywords: by Julia Hanna; Retail

November 1993 (Revised June 2007)
Case

Jack Thomas

By: John P. Kotter and Andrew P. Burtis

This redisguised version of an earlier case, Tom Levick, provides an updated setting but does not change the teaching objectives. Chronicles the first six weeks of experience on the job for a recent business school graduate. Emphasis is on managing... View Details

Keywords: Power and Influence; Behavior; Leadership Style; Strategy; Rank and Position; Publishing Industry

Citation

Educators

Purchase

05 Sep 2008
What Do You Think?

Is Case Method Instruction Due for an Overhaul?

early 20th Century from training for the law at Harvard by several members of the Harvard Business School faculty. And in other forms, it serves the medical and other... View Details

Keywords: by Jim Heskett; Education

09 Aug 2013
Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

focus on digital innovations but kept it organizationally separate from the paper. One of the lab's most famous creations was its Social Reader, a product designed for Facebook and the first by any major paper to experiment with directly... View Details

Keywords: by Jim Aisner; Journalism & News; Publishing

24 Mar 2014
Research & Ideas

The Surprising Link Between Language and Corporate Responsibility

categorize the world, emphasizing some values or activities over others. In other words, languages shape the way people think. After hearing about one such theory from visiting doctoral student Hao Liang from Tilburg University, Harvard... View Details

Keywords: by Michael Blanding

17 Oct 2011
Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

possibility that hiring managers would be swayed by their own backgrounds, meaning that sporting either a finance degree or a social work degree didn't result in preferential treatment for a potential... View Details

Keywords: by Carmen Nobel

01 Oct 2008
Research & Ideas

How Much Time Should CEOs Devote to Customers?

Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing KnowHow, for Harvard Business. It is reprinted on HBS Working Knowledge.Customers are the source of all cash... View Details

Keywords: by John Quelch

23 Jul 2020
Research & Ideas

How Countries Use Financial Policy to Fight COVID-19

around the world could improve responses to the next global financial catastrophe. Work done recently by dozens of Harvard Business School students under Alberto Cavallo, the Edgerley Family Associate... View Details

Keywords: by Rachel Layne

Publications