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  • June 1980 (Revised December 1992)
  • Case

Parker House (B)

The management of Boston's historic Parker House, owned by Dunfey Hotels, has received a request from a tour wholesaler to book a large number of rooms at the hotel during summer and fall 1980. This booking is tied to bookings at two other Dunfey hotels that need this... View Details
Keywords: Product Positioning; Segmentation; Accommodations Industry; Boston
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Lovelock, Christopher H. "Parker House (B)." Harvard Business School Case 580-152, June 1980. (Revised December 1992.)
  • 12 Apr 2013
  • News

Robert Kaplan Tells You How to Reach Your Unique Potential

  • 12 Aug 2020
  • Video

Manifesto for a Moral Revolution

  • April 2001
  • Teaching Note

Microsoft Carpoint

By: Jeffrey F. Rayport, Steven Silverman and William A. Sahlman
Teaching Note for (9-898-280). For book only - not listed on case. View Details
Keywords: Competitive Strategy; Internet and the Web; Service Delivery; Partners and Partnerships; Change; Customers; Web Services Industry
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Rayport, Jeffrey F., Steven Silverman, and William A. Sahlman. "Microsoft Carpoint." Harvard Business School Teaching Note 901-028, April 2001.
  • 14 May 2012
  • News

Clayton Christensen On Truth, God and Personal Courage

  • 17 Jan 2011
  • Research & Ideas

Being the Boss

Nineteen years ago, Harvard Business School professor Linda A. Hill wrote the first edition of her book Becoming a Manager, detailing the experiences of several first-year supervisors who were making the daunting transition from star... View Details
Keywords: by Carmen Nobel

    Thomas J. DeLong

    Thomas J. DeLong is a Baker Foundation Professor of Management Practice and the former Philip J. Stomberg Professor of Management Practice in the Organizational Behavior Department at the Harvard Business School. He is an expert in leader development, organizational... View Details

    • 01 Jan 2002
    • News

    • December 2022
    • Article

    Competition, Contracts, and Creativity: Evidence from Novel Writing in a Platform Market

    By: Yanhui Wu and Feng Zhu
    A growing number of people today are participating in the gig economy, working as independent contractors on short-term projects. We study the effects of competition on gig workers' effort and creativity on a Chinese novel-writing platform. Authors produce and sell... View Details
    Keywords: Gig Workers; Platform-based Markets; Novel Writing; Creative Production; Platform Bias; Employment; Digital Platforms; Creativity; Books; Competition; Contracts
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    Wu, Yanhui, and Feng Zhu. "Competition, Contracts, and Creativity: Evidence from Novel Writing in a Platform Market." Management Science 68, no. 12 (December 2022): 8613–8634.
    • 07 Apr 2014
    • Research & Ideas

    Negotiation and All That Jazz

    party's perceptions and behavior—and not always in the way that you expect or intend. "Negotiation," he says, "entails ongoing learning, adapting, and influencing—all of which take place in a strategic environment." Book Excerpt The Art... View Details
    Keywords: by Michael Blanding
    • 12 Apr 2014
    • News

    The Apple Chronicles

    • 04 Oct 2016
    • First Look

    October 4, 2016

    2016 Self-published Introduction to Financial Accounting: Review Quizzes and Practice Exams By: Narayanan, V.G. Abstract—This book provides practice multiple choice questions on introductory accounting topics. It can be used to prepare... View Details
    • 2011
    • Casebook

    Transnational Management: Text Cases and Readings in Cross Border Management

    By: Christopher A. Bartlett and Paul W. Beamish
    Transnational Management focuses on the management challenges associated with developing strategies and managing the operations of companies whose activities stretch across national boundaries. The purpose of this book is to provide a conceptual framework showing the... View Details
    Keywords: Experience and Expertise; Economy; Framework; Cross-Cultural and Cross-Border Issues; Global Strategy; Management; Problems and Challenges; Situation or Environment; Strategy; Competition
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    Bartlett, Christopher A., and Paul W. Beamish. Transnational Management: Text Cases and Readings in Cross Border Management. 6th ed. Burr Ridge, IL: McGraw-Hill/Irwin, 2011.
    • 2008
    • Book

    Business Market Management: Understanding, Creating, and Delivering Value

    By: James C. Anderson, James A. Narus and Das Narayandas
    For business-to-business marketing courses. The authors build the book around a framework of understanding, creating, and delivering value. View Details
    Keywords: Customer Relationship Management; Customer Value and Value Chain; Cross-Cultural and Cross-Border Issues; Marketing; Marketing Strategy; Business Processes; Value
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    Anderson, James C., James A. Narus, and Das Narayandas. Business Market Management: Understanding, Creating, and Delivering Value. 3rd ed. Pearson Prentice Hall, 2008.
    • 2010
    • Book

    The Class Moves the World: How Business Elites Decipher the World Economy

    By: Richard Vietor and Akiko Nakajo
    This book is an update of How Countries Compete. View Details
    Keywords: Globalized Economies and Regions; Management Teams
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    Vietor, Richard, and Akiko Nakajo. The Class Moves the World: How Business Elites Decipher the World Economy. Tokyo, Japan: Tokuma Shoten, 2010, Japanese ed.

      Christopher A. Bartlett

      Professor Christopher A. Bartlett received an economics degree from the University of Queensland, Australia (1964), and both the masters and doctorate degrees in business administration from Harvard University (1971 and 1979). 

      As a practicing manager prior... View Details

      Keywords: consulting; health care; management consulting; manufacturing; medical supplies; wine
      • 01 Jan 2002
      • News

      • 20 Apr 2011
      • Research & Ideas

      Blind Spots: We’re Not as Ethical as We Think

      Think back to recent events when people making unethical decisions grabbed the headlines. How did auditors approve the books of Enron and Lehman Brothers? How did feeder funds sell Bernard Madoff's invesments? We would never act as they... View Details
      Keywords: by Sean Silverthorne
      • 31 Dec 2010
      • News

      2010 James A. Hamilton Award from the American College of Healthcare Executives

      • 07 Dec 2018
      • News

      Interviewing white-collar criminals: 6 tips from Harvard Business School’s Eugene Soltes

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