best practices - Publications - Faculty & Research

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

rather than maintaining genuine interest. Unexpected result amplified in pandemic workplaces While extroverted managers and employees may feel discouraged by the results, the research points to practical methods for improving business... View Details

Keywords: by Pamela Reynolds

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

producers and customers in an efficient manner. Q: How can intermediaries grow as businesses in their own right? Khanna: Emerging markets can't mandate intermediaries into existence. Entrepreneurs must first recognize an institutional void and deem it in the View Details

Keywords: by Martha Lagace

30 May 2024
News

How to Have Effective Conversations

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Charles Duhigg (MBA 2003) is a Pulitzer Prize–winning journalist, a staff writer for The New Yorker, and author of the bestselling books The Power of... View Details

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

(Hugh Quick); and (8) management that does "not observe sanctions when trust is violated" (Tony Smale). Charles Green added that "We don't have it because we haven't taught it, learned it, practiced it." In fairness,... View Details

Keywords: by James Heskett

Web

Health Care - Faculty & Research

focuses on how management principles and best practices from other industries can be applied; how the process of innovation can be improved; how principles of strategy and consumer choice can be utilized;... View Details

01 Dec 2023
News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

issues like privacy. The authors of the case offer a suggestion for CEOs: Few corporations can expect to steer clear of the lightning-rod issues of the day, so perhaps it’s best to meet them head on as part of the job. “What is new is the... View Details

Keywords: by Avery Forman

22 Feb 2024
Blog Post

It’s Time to Build: Why the MS/MBA Is Right for You!

something tangible. Second, I cannot emphasize the power of the community enough! The first-year curriculum ensures you have some academic experiences unique to the MS/MBA cohort: starting classes a month early for Design Theory and View Details

20 Sep 2017
Research & Ideas

The Three Types of Leaders Who Create Radical Change

likely someone who has studied, lived, or experienced something beyond the norms in a given environment and thus is able to create a vision of a different future that nonetheless makes sense to, and captivates, those living within the existing View Details

Keywords: by Carmen Nobel

Web

Systems Integration - Institute For Strategy And Competitiveness

suburban sites are less expensive than providing the same care in an urban tertiary care facility. The strategy for regional expansion needs to be based on the essential value principles of achieving the best outcomes at the lowest cost.... View Details

Profile

Varnika Menghnani

be transformed with every new conversation. What is your most memorable classroom moment? We were discussing a case on unsafe mining practices in Africa. A section mate shared his story of having a relative work at this mine in question.... View Details

Web

Independent Projects | Social Enterprise | Harvard Business School

school) by referencing "area of interest" on the Faculty & Research site. Best Practices (pdf ) for Independent Projects (login required) INITIATIVES focus on societal challenges that are too complex for any... View Details

Web

Dispelling Myths About HBS Through My Summer Venture in Management Program Experience - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

January 1990 (Revised June 1995)
Case

Colliers International Property Consultants

By: Nitin Nohria

Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details

Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry

Citation

Find at Harvard

30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

brick-and-mortars, including Best Buy, Target, Staples, and Sears, will gladly match their online prices in-store if a customer asks for them. However, others, like Home Depot, Bloomingdale’s, and Macy’s, are usually quite firm about... View Details

Keywords: by Dina Gerdeman; Retail

31 May 2023
HBS Case

Why Business Leaders Need to Hear Larry Miller's Story

View Video Editor's note: Watch the video in "full screen" mode for the best viewing experience. If Larry Miller hadn’t concealed his criminal record, would he ever have been given the chance to turn his life around? Would his talent have... View Details

Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products

Web

Generative AI - Alumni

make me well suited for the position according to the job description. I have indicated the job description in double quotes and my resume in another double quotes.” "I am a Business School alum applying for a full-time role. Create a compelling cover letter that... View Details

26 Aug 2024
Blog Post

HBS Lingo 101

RCs and ECs that offer the opportunity to think about career choices, gain practical skills, and explore topics you might otherwise never get to study. Startup Bootcamp, launched originally for RCs, is still one of the most popular SIPs.... View Details

March 2011
Case

Insight Communications

By: Rajiv Lal and Natalie Kindred

After undertaking a multi-year, metrics-driven operational and cultural overhaul, in April 2010 Insight Communications was planning the next phase of its development. Insight was a New York-based provider of cable, landline phone, and high-speed Internet service to... View Details

Keywords: Organizational Culture; Competitive Strategy; Management Practices and Processes; Performance Improvement; Growth Management; Management Systems; Business Processes; Measurement and Metrics; Employees; Telecommunications Industry; New York (state, US)