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  • February 1975 (Revised April 2002)
  • Case

Elizabeth Best (A)

By: Wickham Skinner and Ardis Burst
New political appointee with years of volunteer experience takes over highly responsible job in state government and is met with bureaucratic resistance. View Details
Keywords: Government Administration; Organizational Structure; Attitudes; Groups and Teams; Human Resources; Jobs and Positions; Prejudice and Bias; Public Administration Industry
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  • 29 Jun 2016
  • Blog Post

Emerging Into Singapore

humidity on any given day, having a "big hair, don't care" attitude is key to survival. I am looking forward to spending the next couple of weeks exploring this region further; from business and leisure trips with great company,... View Details
Keywords: Technology; Consumer Products / Retail
  • Web

Visionary, Innovator, Educator - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

new and adventurous attitude on the part of the business community." 67 In 1987, Doriot died at the age of 87. From an era of conservative investment and large corporations, the patient visionary and calculated risk taker paved the way... View Details
  • Web

Commencement 2016 Address | About

intellectual humility: While all of you are extraordinarily smart, you have now spent two years in classes where you have inevitably learned from someone else in the room—and this is an attitude you should continue to exhibit throughout... View Details
  • 01 Jun 2015
  • News

Learning from Global Immersion Experiences

“There was a difference between how we experienced these disruptions and the attitude of our Turkish business partners,” says Mayo. “To them, unexpected adversity is often just business as usual.” The value of this kind of immersive... View Details
  • 11 Mar 2015
  • Research & Ideas

How Do You Grade Out as a Negotiator?

the table. They also tend to be maximizers—a term put forth by Barry Schwartz, author of The Paradox of Choice, meaning they are always driving to win the best deal and rarely satisfied no matter how much they get. That attitude is... View Details
Keywords: by Michael Blanding
  • 27 Oct 2011
  • Research & Ideas

Horrible Boss Workarounds

probably exceed their job descriptions. Not only is this attitude demoralizing for employees, but it discourages collaboration and idea sharing as well. For example, "there was one CEO of a company in the IT industry who kept... View Details
Keywords: by Carmen Nobel
  • Web

Lessons in Economics | Baker Library | Bloomberg Center | Harvard Business School

defense of the free enterprise system against the perceived threats of communism and socialism. The ultimate aim was to secure favorable attitudes from voting citizens and government representatives. Photographs in U.S. Steel corporate... View Details
  • Web

DEC - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

sell when somebody was doing well and clean up on the profit." 46 DEC reigned as the second largest computer company in the world after IBM and the dominant player in the minicomputer industry. 47 "[I]t was a sea change in the attitudes... View Details
  • 01 Jun 2001
  • News

Teaching for the Ages: the MBA Classroom in the 21st Century

their market? Did they miss important, competitive developments? “There’s all too often an assumption with technological products that people like you should sit back and let the technical folks do it,” says MacCormack, pointing out an View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Profile

Ruth Cenat

businesswoman from early on. I think the moment that captures my attitude back when I was 13 was when I showed up at a McDonald’s booth at a job fair with a resume, briefcase, and business suit. View Details
Keywords: CPG; Nonprofit/Government/Education
  • 01 Dec 2017
  • News

Ink: Alumni Book Recommendations

underestimate our ability to make more out of those we have .Stretching is a learned set of attitudes and skills that comes from a simple but powerful shift from wanting more resources to embracing and acting on the possibilities of our... View Details
  • 2023
  • Working Paper

Polarizing Corporations: Does Talent Flow to "Good" Firms?

By: Emanuele Colonnelli, Tim McQuade, Gabriel Ramos, Thomas Rauter and Olivia Xiong
We conduct a field experiment in partnership with the largest job platform in Brazil to study how environmental, social, and governance (ESG) practices of firms affect talent allocation. We find both an average job-seeker’s preference for ESG and a large degree of... View Details
Keywords: Corporate Social Responsibility and Impact; Job Search; Talent and Talent Management; Wages; Attitudes
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  • July 2003 (Revised December 2003)
  • Case

Mitchells/Richards

By: Amy C. Edmondson and Corey B. Hajim
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and high-touch customer service. A family-run business, Mitchells has built its success with a customer service strategy know internally as "hugging." The term is... View Details
Keywords: Information Technology; Expansion; Family Business; Attitudes; Organizational Culture; Luxury; Customer Focus and Relationships; Retail Industry
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  • 07 Sep 2019
  • Op-Ed

Even for Non-Believers, These Are the Next Steps on Climate Change

over the last 20 years), their positions on the Great Lakes (which hold much of the fresh water in the world), temperate climate, and a welcoming attitude to people fleeing flood-prone areas. It’s too soon to know whether either Indonesia... View Details
Keywords: by John Macomber
  • 20 Aug 2018
  • Research & Ideas

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

by fake original prices, and regulators should consider cracking down on the practice more aggressively. “There is an attitude among a few policymakers that consumers are savvy enough anyway, and that, relative to other forms of... View Details
Keywords: by Michael Blanding; Advertising; Retail
  • 06 Jan 2010
  • What Do You Think?

Is a Stringent Climate Change Agreement a Pot of Gold?

financing, a socially positive attitude toward entrepreneurship and the failure that it often entails, and a market for new ideas). If that's the case, countries that should be at the forefront in advocating more stringent rules regarding... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • Web

Digital Exhibits | Baker Library

vice, corruption, and misfortune. Images produced over 400 years trace society's changing attitudes toward money. New Directions: Building Baker Library's Collections Focuses on five new major collecting themes: contemporary leadership,... View Details
  • 10 Jun 2002
  • Research & Ideas

How to Look at Globalization Now

state in which cross-border linkages can be forgotten about. So one does not have to make a precise forecast to diagnose that quasiglobalization as a condition is sufficiently broad to persist for some time to come. Achieving similar stability in View Details
Keywords: by Martha Lagace
  • Student-Profile

Talia Gillis

a direct impact on shaping law and regulation. Advice for prospective HBS doctoral students I think the Business Economics program is best suited for students with an entrepreneurial attitude towards their studies and research; students... View Details