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Show Results For
- All HBS Web
(5,177)
- People (19)
- News (1,950)
- Research (1,758)
- Events (3)
- Multimedia (13)
- Faculty Publications (244)
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- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
Group to add healthier products to its lineup. When soft drink sales declined in 2010, shareholders criticized PepsiCo’s execution. Nooyi responded by beefing up PepsiCo’s marketing and strengthening her leadership team—but held firm to... View Details
- 16 Feb 2016
- First Look
February 16, 2016
funds' holdings of securitizations to examine which investors are susceptible to such boom-time thinking. We show that firsthand experience plays a key role in shaping investors' beliefs. During the 2003–2007 mortgage boom, inexperienced fund managers loaded View Details
Keywords: Sean Silverthorne
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
ferrantraite The Muslim ban. The Wall. Children separated from their parents at the Mexican border. The past two years have seen an aggressive push by the Trump administration against both legal and illegal immigration. But it’s not just... View Details
- 11 May 2010
- First Look
First Look: May 11
the next phase of his life. For the first two years after selling CircleLending—a pioneer in the person-to-person lending field—to Richard Branson, he stayed on as president and CEO of Virgin Money USA. Now resigned, he has decided to... View Details
Keywords: Martha Lagace
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
of their trustworthiness at the bargaining table. 1. Speak their language Some years ago, an airline that was seeking to go high-tech with its ticketing process invited a number of consulting firms to bid on the project. At the kickoff... View Details
Keywords: by Deepak Malhotra
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
fraudulent fund, even though many suspected something was strange, since the low-risk fund had defied reality by dramatically outperforming the stock market several years in a row. “We were all aware of this hedge fund that had had great... View Details
Keywords: by Dina Gerdeman
- 23 Sep 2008
- First Look
First Look: September 23, 2008
has arrived. Thanks to 50 years of research by judgment and decision-making scholars, psychologists have developed a detailed picture of the ways in which human judgment is bounded. This paper argues that the time has come to focus... View Details
Keywords: Martha Lagace
- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
eliminated discount coupons, and decorated in a spare style more suited to a hospital than a food retailer. Five years later, Fresh & Easy has not made a dime, and analysts are wondering whether the company should pack View Details
- 19 Jul 2017
- Research & Ideas
Why Government 'Nudges' Motivate Good Citizen Behavior
to do, like save for retirement—which are both for the good of society and for their own good. Here’s an example. On the first day of a new job, the paperwork is coming at you fast and furious, including a packet of information about how to sign View Details
Keywords: by Michael Blanding
- 2018
- Working Paper
Zig-Zagging Your Way to Transformative Impact
By: V. Kasturi Rangan and Tricia Gregg
Achieving transformative impact has been much discussed by social entrepreneurs, funders, and consultants. These discussions have focused on issues of increasing impact and scale, but often with no clear distinction between the two terms. In order to provide clarity,... View Details
Keywords: Social Entrepreneurship; Performance Efficiency; Growth and Development; Outcome or Result; Strategy
Rangan, V. Kasturi, and Tricia Gregg. "Zig-Zagging Your Way to Transformative Impact." Harvard Business School Working Paper, No. 18-062, January 2018.
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
end. Thus, she feels fortunate for the time she spent in a windowless office at the University of North Carolina, where she held an assistant professorship for two years before landing at HBS in 2010. One student, feeling sorry for Gino,... View Details
Keywords: by Carmen Nobel
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
(The accompanying teaching note is available to instructors to help them run the exercise.) Thomke, who has worked with global firms on upping their customer experience game, has taught the class in the HBS executive education programs,... View Details
- 09 Apr 2024
- Research & Ideas
When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge
For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice
- 12 Sep 2022
- Research & Ideas
When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment
When evaluating whether to invest in a new idea, senior executives often rely on experts. But these advisers often favor ideas that are easy to execute over tough-to-pull-off but potentially groundbreaking plans. The risk for companies: Brilliant innovations might wind... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
The Minnesota Early Learning Foundation (MELF), formed in 2005, invested in two projects designed to test the economists' recommendations. The St. Paul Early Childhood Scholarship Program (SPECSP) provided up to $13,000 a View Details
Keywords: Martha Lagace
- 24 Nov 2009
- First Look
First Look: Nov. 24
are trying to decide whether and how to sell their company. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/810041-PDF-ENG Wiwa v. Royal Dutch/Shell Lynn S. Paine and Lara AdamsonsHarvard Business School Case 310-038 On the eve of trial, and after nearly 14... View Details
Keywords: Martha Lagace
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
organization with no sense of priorities or impact from process improvements. Consequently, much effort does not show up in tangible results. Companies need a formal process for using strategic objectives to set priorities for where... View Details
Keywords: by Martha Lagace
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
create value and manage risk. Q: Most managers don't have law degrees, so who do they turn to get the legal background they will need to work with legal staff on the issues you identify? Will they need special training? A: I like to think that reading Winning Legally... View Details
- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
their purpose Practicing solid values Leading with heart Establishing connected relationships Demonstrating self-discipline The following year the Gallup Institute and Professor Bruce Avolio, a well-known leadership scholar at the... View Details
Keywords: by Bill George
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
diverge from the typical nine-to-five. Contrary to some expectations—but consistent with years of research—that flexibility has actually spurred worker productivity to improve. In polls that Neeley has taken at companies in a variety of... View Details
Keywords: by Michael Blanding