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  • 25 Nov 2014
  • First Look

First Look: November 25

priorities Americans have for Social Security. The results suggest that the value retirees place on protection against longevity risk is an important caveat to the widespread enthusiasm for a switch to a slower-growing price index such as... View Details
Keywords: Carmen Nobel
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

how well he can create shared value in that context. A lot of negotiations are also about leverage, and for the most part, he’s gotten himself in a very favorable position where he usually has the negotiating leverage. He may not have the... View Details
Keywords: by Christina Pazzanese
  • 20 Dec 2016
  • First Look

December 20, 2016

managers a way to illustrate the cause-effect relationship between company goals and the overall business strategy. Using an internal value chain model, we discuss how the balanced scorecard can support and... View Details
Keywords: Carmen Nobel
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

mistrustful of exotic foods." He also determined that labor cost and availability was the key problem in the U.S. restaurant business and that eliminating the conventional kitchen could address that. From these fundamental observations, he soon developed a View Details
Keywords: by Garry Emmons
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

including patients, physicians, employers, insurance companies, and the government need to recognize that value is best defined as “a given health outcome per dollar of cost expended.” In this article, we examine some of the challenges to... View Details
Keywords: Dina Gerdeman
  • 31 May 2016
  • First Look

May 31, 2016

additively separable in its state variables, leading to conquering the curse of dimensionality and the opportunity to manage the supply chain using independently acting managers. We develop conditions under which myopic policies are... View Details
Keywords: Sean Silverthorne
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

endorsement opportunities from Electronic Arts, 2K Games, and Xbox Live to add to his portfolio. Allows for a rich discussion about how superstar athletes and other celebrities can create and capture value from their brands as well as... View Details
Keywords: Martha Lagace
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

that will risk closing their doors without our aid. Because COVID-19 affects the entire economy, to triage this way requires donors to urgently look in an unfamiliar place: for-profit models delivering high-impact interventions. To illustrate with an example, in... View Details
Keywords: by Danielle Kost
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

indifference-pricing framework to value the systematic crash risk exposure of the collateral. We then apply Modigliani and Miller's (1958) Proposition Two (MM) to split the cost of bearing this risk between the borrower and lender,... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

willingness to pay. Lal: They've created new sources of value for their customers that did not exist before. Q: And PetSmart. What's made them so successful? Lal: PetSmart saw the online threat early and built a strategy to insulate... View Details
Keywords: by Sean Silverthorne; Retail
  • 08 Mar 2016
  • Research & Ideas

Solving an Economic Mystery Surrounding Argentina and Chile

we could add real value by seeking to develop a comparative perspective on the two countries around the theme of how they had been impacted by globalization over the last 100 years. Both countries had rich historiographies, but they had... View Details
Keywords: by Sean Silverthorne
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

instead reflect more "top-down" interventions. We conclude with a discussion of some of the historical evidence on top-down interventions. Download the paper: http://www.hbs.edu/research/pdf/07-061.pdf Alignment in Cross-Functional and Cross-Firm Supply View Details
Keywords: Martha Lagace
  • 02 Aug 2016
  • First Look

August 2, 2016

possible in terms of service and its economics, without compromising on its value proposition? Was Paladina just too different of a business to be part of the DaVita family? This case offers an example of "intrapreneurship"—i.e.,... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

Business School Case 207-091 Jerzy Peters, Managing Director of Patron Capital Partners, must decide the best investment option on the development of the Odra Polish theater chain and the associated real estate. Capital Field was a... View Details
Keywords: Martha Lagace
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

Indeed, many of the leaders we've celebrated over the last decade or two made their organizations competitive by instituting fairly linear improvements, such as reengineering, supply chain management, enhanced customer responsiveness, and... View Details
Keywords: by Staff
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

particular challenge the company faced was about selling its line of prestigious, professional beauty tools to chain drugstores—risking dilution of the brand, losing existing core customers, and taking on financial commitments way beyond... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Marketing Your Way Through a Recession Published: March 3, 2008 In a recession, consumers become View Details
Keywords: by Sean Silverthorne
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

Future (Currency/Doubleday), focuses on share of customer: Using the insights about what makes your most loyal customers different to maximize the value of those relationships. By the end of the decade, many marketers had come to believe... View Details
Keywords: by Jean Ayers
  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

characterization. They demand multiple epistemologies, theoretical orientations (e.g., construction, analysis, or intervention), and value considerations. As our understanding of this emerging field of study grows, we become aware that... View Details
Keywords: Martha Lagace
  • 01 Oct 2013
  • First Look

First Look: October 1

on patent ownership, the terms of license agreements, or the value added of patents. Publisher's link: http://escueladeadministracion.uc.cl/images/publicaciones/llanespoblete2.pdf August 2013 MIT Sloan Management Review Spurring... View Details
Keywords: Sean Silverthorne
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