Training - Publications - Faculty & Research

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

Finding and nurturing future leadership talent is a primary concern for most organizations. How can they identify top people, train them, and—here's the catch—retain them? And do so in the face of ever-increasing global challenges?... View Details

Keywords: by Martha Lagace

25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

new research paper demonstrates that the fundamental attribution error is so deeply rooted in our decision making that not even highly trained people-evaluators, such as hiring managers and school admissions officers, can defeat its... View Details

Keywords: by Anna Secino; Education; Employment

September 2023
Case

Trilling Foods: Managing People with Data

By: Alexandra C. Feldberg and Jeffrey T. Polzer

Trilling Foods, a regional bricks-and-mortar grocery chain, has recently provided its frontline managers with new tools for using data. Allison Andersen, Trilling’s VP of Data Science, has spearheaded these efforts. Yet, as she works with Kent Wade, the general manager... View Details

Keywords: Digital Transformation; Management Practices and Processes; Training; Organizational Change and Adaptation; Food and Beverage Industry; Retail Industry

Citation

Educators

Purchase

19 Sep 2013
Working Paper Summaries

U.S. High-Skilled Immigration, Innovation, and Entrepreneurship: Empirical Approaches and Evidence

Keywords: by William R. Kerr

16 May 2000
Research & Ideas

Getting the Message: How the Internet is Changing Advertising

field. At WPP, in fact, Sorrell has successfully initiated a training program to recruit some of the talented young people who might be inclined to use their skills at an Internet start-up. Having followed the advertising industry for his... View Details

Keywords: by Susan Young

15 Nov 2018
Book

Can the Global Food Industry Overcome Public Distrust?

JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details

Keywords: by Sean Silverthorne; Agriculture & Agribusiness

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

certainly, but not all. Some companies are still very “check the box.” It's why employees are cynical about compliance programs. They see reviewing the code of conduct and training as annoying and taking them away from their productive... View Details

Keywords: by Lane Lambert

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

terms. Assuming that they face an interpersonal or tactical barrier, suppliers often seek training on the principles of persuasion, joint brainstorming, how to make advantageous initial offers, body language, and so on. Yet apparent... View Details

Keywords: by Martha Lagace

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

training in leadership and management skills, such as supply chain management, interpersonal communication, and strategic planning. Yet these skills are important for the well-being of doctors and their colleagues and can mean the... View Details

Keywords: by Michael Blanding; Health

Teaching Interest

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts. HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

16 Dec 2019
Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

bank account was opened in the name of the woman in the household; the second included an account and basic training in banking; the third included an account and direct deposit of wages earned in a government work program; the fourth... View Details

Keywords: by Julia Hanna

14 Feb 2017
Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

change—business leaders have entered a new era requiring new ways of leading. Traditional management methods seem no longer sufficient to address the volume of change we are seeing. I label this VUCA 2.0. In a 1998 report designed to View Details

Keywords: by Bill George

06 Jun 2008
What Do You Think?

Why Don’t Managers Think Deeply?

colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty... View Details

Keywords: by Jim Heskett

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

they possess or in the ways they are treated. While interventions derived from these approaches, such as training and executive development, affirmative action, and work-family policies, have achieved significant equity gains for women,... View Details

Keywords: by Mallory Stark

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

she set store standards, instituted training programs, and rejuvenated performance. Due to her success in operations over the next two years, this manager received two more challenging assignments. First, she became director of sales for... View Details

Keywords: by Linda Hill

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Rose sees more of a lesson in the decisions made by his followers—fellow riders, medical staff, and training staff—to go along with Armstrong's deceptions. "How do you start to go down that slippery slope?" Rose asks. "What... View Details

Keywords: by Michael Blanding; Sports

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

wheel. Photo courtesy A'Lelia Bundles/Walker Family Collection/madamcjwalker.com Walker died of kidney failure in 1919 at the age of 51. By her death, according to the case, nearly 40,000 African American women had been trained as Walker... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

17 Oct 2011
Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

organization ended up hiring a mix of social workers, sociologists, anthropologists, bankers, and economists. The idea was that these seasoned employees would complement each other with their disparate backgrounds, after training them to... View Details

Keywords: by Carmen Nobel

01 Nov 2019
What Do You Think?

Should Non-Compete Clauses Be Abolished?

organizations to make investments in employees in the form of training and education. What may surprise you is how far down into the organization NCCs can legally extend. Some states only disallow them for workers making less than $13 per... View Details

Keywords: by James Heskett

05 May 2011
What Do You Think?

How Ethical Can We Be?

they make diagnoses and prescriptions biased by their special training while maintaining their belief that they are putting their patients first. It helps explain why people systematically regard themselves as being much more ethical than... View Details