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- Faculty Publications (70)
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- All HBS Web (791)
- Faculty Publications (70)
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
probe beneath customer preferences and behaviors to uncover the attitudes that provide a more solid understanding of customer loyalty. Why You Need Both Individual And Aggregated Data One-to-one marketing, a term coined by Don Peppers and... View Details
Keywords: by Jean Ayers
- 01 Jun 2002
- News
Profile: The Invisible Hand - Robert Massie and God's Green Earth
time in this world taken away and then given back, you want to use it in the very best way you can.” Looking back on his childhood, the friendly, unassuming Massie, who is executive director of the nonprofit Coalition for Environmentally... View Details
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
entity is controlled by a fluid disaggregated group of public shareholders. Thus, the Delaware Supreme Court ruled that a proposed merger of Time Incorporated and Warner Communications did not effect a change of control of View Details
Keywords: by Carla Tishler
- 01 Mar 2010
- News
Lords of Strategy
you can’t pronounce . Part of the strategy revolution was the coming of what I’ll call Greater Taylorism, the corporation’s application of sharp-penciled analytics, this time not to the performance of an individual worker — how fast a... View Details
- 01 Feb 2011
- First Look
First Look: Feb. 1
standard results on double marginalization and pricing of complementary goods, a platform that already has exclusive access to content may prefer to relinquish control over pricing and associated revenues from the content to the content... View Details
- 15 Jan 2013
- First Look
First Look: January 15
http://hbr.org/2013/01/when-the-crowd-fights-corruption/ar/1 Negotiating with Emotion Authors:Leary, Kimberlyn, Julianna Pillemer, and Michael Wheeler Publication:Harvard Business Review Abstract Abstract is unavailable at this time... View Details
Keywords: Sean Silverthorne
- 23 Sep 2014
- First Look
First Look: September 23
Abstract—Do people from different countries and different backgrounds have similar preferences for how much more the rich should earn than the poor? Using survey data from 40 countries (N = 55,238), we compare respondents' estimates of... View Details
Keywords: Sean Silverthorne
- 23 May 2019
- Book
These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems
and opportunities of their times for more than 200 years, from the economic boom and social challenges of industrialization to what has been described as the promise, peril, and unrealized potential of the 21st century. The language and... View Details
- 01 Jan 2003
- News
Greylock
with them regularly-originally eleven times a year-to make sure there were no surprises, either good or bad." In a matter of months, Elfers brought five prominent families into the fold, including inventor and financier Sherman Fairchild... View Details
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
don't have the time or inclination to pore over it. So while we sometimes think that particular curators have missed the mark, in general we understand the role and appreciate that an expert who functions as our decision-making proxy... View Details
Keywords: by Carmen Nobel
- 23 Dec 2014
- First Look
First Look: December 23
consequences of a range of alternative policies. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/15-045_4e9f7d2d-24c3-4d8c-8843-1eb9016bc016.pdf December 2014 Negotiations in Times of Conflict Better Deals Through Level... View Details
Keywords: Carmen Nobel
- 21 Aug 2006
- Research & Ideas
How Europe Wrote the Rules of Global Finance
then clearly that process was slowed by the crises of the last decade. But it is a process that is continuing and may well for some time to come. If, however, we recognize that globalization is also built upon institutional foundations,... View Details
Keywords: by Ann Cullen
- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
Fellow Marco Piovesan, whose research on how temptation influences work productivity included field experiments with children tempted by soda and candy at an Italian summer camp. "Understanding where these preferences and their behavior... View Details
Keywords: by Carmen Nobel
- 04 May 2016
- What Do You Think?
What Does Boaty McBoatface Tell Us About Brand Control on the Internet?
proposed a name, Boaty McBoatface. The name immediately zoomed into the lead on the Internet, perhaps supported by adolescents (and their parents) who had grown up playing with toys like Thomas, the friendly locomotive. (Hand later apologized for “scuppering the... View Details
- 01 May 2006
- Research & Ideas
What Companies Lose from Forced Disclosure
payoff than the firm. In our model, the horizon mismatch occurs because managers take actions based on longer-term consequences than the firm cares about. That is, the firm's preferred actions are myopic relative to the manager's career.... View Details
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
products, software, education, and media in North America and Europe, I've found the same pattern. Organizational pathologies—secrecy, blame, isolation, avoidance, passivity, and feelings of helplessness—arise during a difficult time for... View Details
Keywords: by Rosabeth Moss Kanter
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
Psychology Preferences for Experienced Versus Remembered Happiness By: Mogilner, Cassie, and Michael I. Norton Abstract—Consider two types of happiness: one experienced on a moment-to-moment basis, the other a reflective evaluation where... View Details
Keywords: by Sean Silverthorne
- 29 Apr 2016
- News
The First Five Years: Kelly McKenna (MBA 2015)
it. My preferred artistic medium is music—I played the piano and violin and sang competitively from age five through high school. I don’t have as much time for it anymore, but, growing up, it helped me to... View Details
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
use an attribute's value to infer its weight—the value-weight heuristic—and identify the role of perceived diagnosticity: more extreme attribute values give observers the subjective sense that they know more about a decision-maker's View Details
Keywords: Dina Gerdeman
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
pursue an MBA, the answer was, "No, absolutely not. She would advance just as quickly staying with us." A number of recruiters said that what they value most is the screening process top schools use to pick students, and a few View Details