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Show Results For
- All HBS Web
(1,076)
- News (201)
- Research (737)
- Events (7)
- Multimedia (13)
- Faculty Publications (384)
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- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
time to establish, making the threat of price wars from competing retailers less credible. Uncertainties, Ambiguities, And Doubt The many advantages of loyalty programs have been well debated in the massive literature available on the... View Details
- 08 Oct 2013
- First Look
First Look: October 8
Ferguson's Formula By: Elberse, Anita, and Sir Alex Ferguson Abstract—When Alex Ferguson took over as manager of the English football team Manchester United, the club was in dire straits: it hadn't won a league title in nearly 20 years and faced a very real View Details
Keywords: Sean Silverthorne
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
for this to happen. Q: There's an interesting phenomenon going on, and that's basically outsourcing fairly complex surgeries to India for much cheaper prices. Does this actually pose a threat to the institutionalized health care system at... View Details
- 12 Oct 2011
- First Look
First Look: October 12
assured. The global financial meltdown of 2008 nearly triggered another Great Depression, economies in Europe are still teetering, and powerful forces-income inequality, resource depletion, and mass migrations from poor to rich countries, to name just a few-pose... View Details
Keywords: Sean Silverthorne
- 25 Jul 2011
- Research & Ideas
How Disruptive Innovation is Remaking the University
institutions. They have the capacity to determine their own fate and in so doing take the indispensable university to new heights. In performing that critical task, they must understand not only current realities, especially the threat of... View Details
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
reflecting about how the classic, mature thermostat industry was rapidly evolving. In February 2014, Google paid $3.2 billion to acquire Nest Labs, a new startup whose goal was to reinvent unloved home devices, such as thermostats and smoke alarms. Their smart... View Details
Keywords: Dina Gerdeman
- 05 May 2009
- First Look
First Look: May 5, 2009
paper identifies performance pressure as a critical barrier to effective knowledge utilization. Performance pressure creates threat rigidity effects in teams, meaning that they default to using the expertise of high-status members while... View Details
Keywords: Martha Lagace
- 15 Feb 2000
- Research & Ideas
Growing Pains: Prescriptions for U.S. Health Care
realize the potential threat posed by these new technologies, they invariably enter a downward spiral of cost-cutting and consolidation in a futile effort to become competitive again at the market's low end. Ironically, this 'thumbscrew... View Details
- 21 Dec 2010
- First Look
First Look: December 21
response to unexpected endogenous or exogenous threats to meeting work goals. Managers employed two distinct forms of redundant communication to mobilize team members toward mitigating potentially threatening discrepant events—unforeseen... View Details
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
- 20 Jul 2010
- First Look
First Look: July 20
motorbikes, which posed a threat to the company's core business. Sourcing the technology for these e-bikes, and hiring and retaining the management and creative talent the company needed, were continuing challenges. The case traces the... View Details
Keywords: Martha Lagace
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
continues. By the summer of 2007, the Treasury Department estimates, the shadow banking system had accumulated assets reaching roughly $10 trillion, equivalent to total assets in the entire U.S. banking system. Says Moss: "While new systemic View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
chain OXXO faced a threat from a formidable competitor, the rival convenience chain Extra. OXXO had embarked on an initiative to fortify its corporate culture and operating system, but the threat of Extra... View Details
Keywords: Re: Multiple Faculty
- 10 Jun 2008
- First Look
First Look: June 10, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708440 Heidrick & Struggles International, Inc. Harvard Business School Case 408-066 As CEO of leading executive search firm Heidrick & Struggles for the past 18 months, Kevin Kelly was pleased with... View Details
Keywords: Martha Lagace
- 07 Aug 2012
- First Look
First Look: August 7
other contributors to NASA's failed Columbia mission in 2003. Addresses the question of how organizations should deal with "ambiguous threats"-weak signals of potential crisis-and explores why ambiguous threats are so... View Details
Keywords: Sean Silverthorne
- 02 Jan 2019
- What Do You Think?
SUMMING UP: Do We Need an Artificial Intelligence Czar?
including mining, manufacturing, and even agriculture. We already see problems such as threats to personal privacy, national security, and competition associated with this AI “package.” And in recent hearings in which tech executives... View Details
- 12 Dec 2012
- Research & Ideas
Power to the People: The Unexpected Influence of Small Coalitions
have a natural authority." In retail, Trumbull found more evidence that diffuse groups impact outcome, comparing retail policy in France and Germany. Mom-and-pop stores in both countries have faced the threat of large retail chains that... View Details
Keywords: by Kim Girard
- 01 Mar 2016
- First Look
March 1, 2016
a lower threat of escalation. Furthermore, acknowledging possible unintentionality may encourage settlement due to the typically inadvertent nature of these incidences. The resulting higher settlement rate prevents additional legal action... View Details
Keywords: Sean Silverthorne
- 14 Jul 2009
- First Look
First Look: July 14
arbitration panels to signals that corruption or incompetency might have been involved in the original negotiations or subsequent renegotiations of agreements that gave rise to disputes. There are other reasons for reaction, but they pose less View Details
Keywords: Martha Lagace
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
example of a non-high-tech company we study is H.E. Butt Grocery Company. This is a large, very successful privately held chain in southern Texas that has used technology to combat some of the threats of its competitors, including... View Details
Keywords: by Staff