The Commons - Publications - Faculty & Research

04 May 2020
Blog Post

6 Things You Should Know About the HBS/HKS Joint Degree

NYC where he worked before school. He continued to work with his thesis client, Forward Cities, by helping bring entrepreneurship to historically disenfranchised communities across the U.S. It is common for... View Details

28 May 2019
News

Case Study: Building the Base

initial step in his quest to help readers—particularly millennials and Gen Zers—better understand how the news is spun. The company’s launch product is a free daily newsletter that aggregates headlines from... View Details

Keywords: Jen McFarland Flint; News, Library, Internet, and Other Services; Information

01 Sep 2013
News

The New Rules of E-Commerce

lesson, he writes, is the need for speed. Lack of speed (velocity and agility) is a problem Mikitani traces back to the CEO. "If you believe that speed is not your job, then it won't happen. A large... View Details

Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade

23 Nov 1999
Research & Ideas

Bringing the Environment Down to Earth

Treating environmental issues as business problems sounds straightforward, but it's not easy. The following assumptions, all of which are common in business thinking, make it difficult to reframe View Details

Keywords: by Forest Reinhardt

22 Nov 2006
Research & Ideas

CEO Succession: The Case at Ford

Jim. Q: Now, Bill Ford has just put the brakes on his ride as CEO of Ford Motor Company and handed the wheel over to Alan Mulally, who's a veteran of Boeing. How common is it... View Details

Keywords: by Jim Aisner; Auto; Employment

14 Sep 2015
Research & Ideas

Rewriting the Rules of Service Competition

India, and Southwest Airlines in the U.S. have done it. Amazon, while achieving much of this, hasn’t yet realized it fully. What must leaders know and do to deliver breakthrough service? Several things stand out. Among View Details

Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail

06 Dec 2021
News

Leadership in the Digital Age

successful otherwise.” Hill heard the same sentiment from many of the approximately 175 people she and her team talked with around the world over View Details

Keywords: April White

28 May 2019
News

Ask the Expert: In Security

Illustration by Taylor Callery Remember a decade ago, when the main cybersecurity worry was a retail breach of credit card information? “Obviously that still happens,” says Chris Young (MBA 2003), CEO of the... View Details

Keywords: Jen McFarland Flint; cybersecurity

01 Mar 2017
News

Ask the Expert: Capital Architect

This means that the “process” of economic governance is as vital to success as the policy—and requires prioritizing things like stakeholder engagement, meaningful participation, openness and transparency,... View Details

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

define and understand its common goal by empowering members to discover how a challenge affects other functions beyond their own and the company as a whole. In other words, members need to adjust their... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

01 Oct 1998
News

Dinh Thi Hoa: Up from the Ashes of War

common ground between communist Vietnam and capitalist foreign investors. "Here in Vietnam you have a situation in which the market is small, and the bureaucracy is dense after... View Details

Keywords: Dun Gifford, Jr. (MBA 1992)

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

but one of teammates supporting each other through unprecedented times. The McKinsey guide recommends that leaders strive to “rebuild a common social identity and a sense of belonging based on shared values,... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

December 2021
Article

Primary Care Access During the COVID-19 Pandemic: a Simulated Patient Study

By: Michael Anne Kyle, Renuka Tipirneni, Nitya Thakore, Sneha Dave and Ishani Ganguli

Background
Primary care practices have experienced major strains during the COVID-19 pandemic, such that patients newly seeking care may face potential barriers to timely visits.
Objective
To quantify availability and wait times for new patient... View Details

Keywords: COVID-19; Ambulatory Care; Policy/economics; Access; Telemedicine; Health Pandemics; Health Care and Treatment

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01 Dec 2021
What Do You Think?

How Will the Metaverse Affect Productivity?

success included, “organization leadership (along with frontline managers that) model the desired culture,” a reason behind the change (that) “is well articulated and understood by View Details

Keywords: by James Heskett

15 Sep 2008
Research & Ideas

The Coming Transformation of Social Enterprise

sense when the for-profit and nonprofit parts are tightly linked by a common purpose or platform. For example, in health care several very successful social entrepreneurs have created a hybrid model where... View Details

Keywords: by Roger Thompson

24 Aug 2020
Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

is considerable variation across industries. Remote work is much more common in industries with better educated and better paid workers. Respondents in better educated and higher paid industries have also observed less productivity loss... View Details

Keywords: by Kristen Senz

03 Sep 2009
What Do You Think?

Are Retention Bonuses Worth the Investment?

merger activity of the 1980s when it made sense to encourage key employees to remain in place for some time after an organization, whose value was based in part on their presence, was sold. Recently, though, they have become more View Details

Keywords: by Jim Heskett

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

native genius.” Growtall advised leaders to continually “assess the level of pride” in an organization and “educate and re-educate its employees” about how to detect indicators of creeping arrogance. Olufemi Adeyemi suggested that... View Details