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- All HBS Web
(1,947)
- People (5)
- News (595)
- Research (836)
- Events (5)
- Multimedia (1)
- Faculty Publications (200)
- 03 Sep 2013
- First Look
First Look: September 3
locate them in non-mainline business units, such as corporate or philanthropic foundations. Using survey and archival data from 161 Fortune 500 firms, we find support for our... View Details
Keywords: Sean Silverthorne
- Web
Finance - Faculty & Research
Finance Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students September 2025 Article Using Satellites and Phones to Evaluate and Promote View Details
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
which involve projects by foreign companies to develop and manage large infrastructure projects in Indonesia, the book details the ways such deals can go bad both for the companies View Details
- Program
PLD Module 5
+1.617.495.6555). English Proficiency Proficiency in spoken and written English is essential for active participation in fast-moving classes and... View Details
- 01 May 2020
- Blog Post
5 Reasons to Join a Club at HBS
85 active student clubs, with new clubs created every semester. As elected Senators, we have the privilege of representing our Sections in the HBS Student Association. Part of our job includes sitting on the Clubs committee. We View Details
- 15 Jul 2011
- Working Paper Summaries
Poultry in Motion: A Study of International Trade Finance Practices
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
though more than 90 percent had detailed strategic plans with much higher targets. Our own work with clients supports the existence of a persistent gap between the strategic goals organizations set for... View Details
Keywords: by Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency reasons, but collaborative helping becomes even more vital in an era of knowledge work,... View Details
Keywords: Sean Silverthorne
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
guys! Not only did the store layout not conform to the buying behavior of many women, but also the store support staff were not always oriented to providing help in ways women wanted to be helped. For... View Details
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
negotiating too narrowly with those who have formal power and authority. Negotiation experts have a patriarchal name for a version of this classic—and avoidable—mistake: Decide-Announce-Defend or DAD. Along... View Details
- 08 Mar 2016
- First Look
March 8, 2016
existing solutions, proceeds to dissemination of founding stories that can shift with a change in logics, and culminates in rejection of the labels that audiences try to apply to their activities View Details
Keywords: Sean Silverthorne
- Web
Great American Business Leaders of the 20th Century - Leadership
to northern cities Influence: Medium-High 20 1920 19 Population of urban centers overtakes that of rural communities Tight immigration restrictions Increase in divorce rates Influence: Medium-Low 30 1930 19 Westward migration of midwestern farmers View Details
- 05 May 2015
- First Look
First Look: May 5
question fail to account for the fact that employees usually care whether the pursuit of purpose is authentic and that the embrace of purpose often affects even employees whose own work is remote from the... View Details
Keywords: Carmen Nobel
- 25 Feb 2014
- First Look
First Look: February 25
a comprehensive sample of shareholder activism between 2004 and 2011, we find that directors are almost twice as likely to leave over a two-year period if the firm is the subject of a shareholder activist... View Details
Keywords: Sean Silverthorne
- 28 Jun 2022
- Book
The Moral Enterprise: How Two Companies Profit with Purpose
How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
- 01 Nov 2017
- What Do You Think?
What Are the Real Lessons of the Wells Fargo Case?
second.” Its culture is built around the idea of One Wells Fargo, “imagining ourselves as the customer.” Its vision includes the mission of helping its customers succeed financially. This vision is supported by values such as “people as a... View Details
- 30 Sep 2002
- Research & Ideas
Your Crisis Response Plan: The Ten Effective Elements
response team of perhaps five or six people who function as the leader's staff in the parallel crisis-management organization. 5. Preset activation protocols. Preset signals for View Details
Keywords: by Michael Watkins
- 14 Nov 2007
- First Look
First Look: November 14, 2007
"reinvent the phone." Yet both the device and the mobile service provided by AT&T involved limitations that could hinder the long-term prospects for the iPhone. At the same time, handset makers... View Details
Keywords: Martha Lagace
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
out how he or she can help (QuikTrip offers a variety of employee support programs). But if there are no real barriers and a worker's performance continues to suffer, the employee is cut loose. Improving on... View Details
- Web
Lifelong Learning - Alumni
HBS for Life As a lifelong member of the HBS community, you have access to insights, training, expertise, and support from faculty and fellow... View Details