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  • December 2020 (Revised April 2021)
  • Case

Arcos Dorados: A QSR Recovery Plan

By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details
Keywords: Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Customer Value and Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-Cultural and Cross-Border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility and Impact; Strategic Planning; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; Chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad and Tobago
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  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

problems. Positioning your service or product as “AI for health care” or “AI for sales” is not nearly specific enough. While you can sell AI tools to data science teams or IT departments, business leaders want to know you understand their... View Details
Keywords: by Rocio Wu
  • 03 May 2021
  • Blog Post

Celebrating the First HBS African-American Mother-Daughter Duo

across many organizations. This has further demonstrated the critical importance of supporting holistic wellbeing. As an entrepreneur, I’m often drawing upon the HBS experience to amplify the SoHookd journey. From recruiting amazing leadership talent and leveraging... View Details
  • Research Summary

The Value of Family Ownership, Control, and Management

In collaboration with Professor Raphael Amit of Wharton, Belén Villalonga is investigating how family ownership, control, and management affect firm value. Their forthcoming Journal of Financial... View Details

  • Web

Engagement - Christensen Center for Teaching & Learning

typically used in conjunction with another question type, whether cold call, warm call, or volunteer. The results of a vote – e.g. deciding to “keep or sell,” giving a company or individual a letter grade, or selecting among strategic... View Details
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

looked past their stubborn bargaining positions to their underlying interests. By stepping back and mapping the parties' real interests, it emerged that the farmers were worried about reduced water flow below the dam, the... View Details
Keywords: by Martha Lagace
  • 01 Dec 2014
  • Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

has 40,000 employees spread out around the world.Photo: iStockPhoto In the other camp are those who believe that despite all of these powers, the United Nations merely reflects the agendas of the 193 member states. Either way, the national makeup of senior View Details
Keywords: by Michael Blanding
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

them to earn premium prices by reaching undershot customers. They view flight as a positive development. When there are large groups of undershot customers in the higher tiers of a market, incumbents can beat a long and profitable... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

of externalities became additional features of the debate. The introduction of market imperfection arguments actually introduced significant complications: specialization in the "wrong" activities, i.e. those with lower levels of View Details
Keywords: by Christian Ketels
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

advantage. As a result, he said, companies should rethink how much they pay for IT given this reduced return on investment. HBR received a large number of positive and critical responses to Carr's piece including a letter we offer here... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • Web

Sustainable Business Strategy Course | HBS Online

Identify strategic opportunities and articulate the business case for sustainability to achieve corporate social responsibility (CSR) goals within your or your clients' organization. "I now have a better understanding of sustainability... View Details
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

When given the choice of whom to work with, people will pick one person over another for any number of reasons: the prestige of being associated with a star performer, for example, or the hope that spending time with a strategically... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • Web

General Management Awards & Honors - Faculty & Research

Giant” (HBS Case 318-104) with Nancy Hua Dai. 2022 Arthur C. Brooks : Received the 2022 Irving Kristol Award from the American Enterprise Institute. Arthur C. Brooks : Received the 2022 Pioneer Award in Positive Psychology from the... View Details
  • 22 Feb 2024
  • News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details
Keywords: Margie Kelley
  • Research Summary

Research Thrust

By: Rakesh Khurana
I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details
  • 31 May 2011
  • First Look

First Look: May 31

Chinese system evolves quickly, the implications of those changes will have important commercial consequences. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/611057-PDF-ENG Global Strategic Management Jordan SiegelHarvard... View Details
Keywords: Sean Silverthorne
  • 20 Nov 2012
  • First Look

First Look: November 20

and Regulatory Approval of Genetically Modified Organisms Authors:Shon R. Hiatt and Sangchan Park Publication:Academy of Management Journal (forthcoming) Abstract Little is known about the factors that influence regulatory-agency decision making. We View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

author of Dynamic Leader, Adaptive Organization: Ten Essential Traits for Managers. These are cross-group relationships that are strategically mapped to include stakeholders with direct relationships to managers' areas of influence. Such... View Details
Keywords: by Paul Michelman
  • December 2023 (Revised February 2024)
  • Case

21Seeds: Taking Shots at Breakout Growth

By: Elie Ofek, Julian De Freitas, Michael Moynihan and Nicole Tempest Keller
21Seeds, a female-founded flavor-infused tequila startup launched in 2019, had made inroads into the alcoholic beverage industry by focusing on an underserved consumer segment in spirits—women, primarily in their 30s and 40s, many of whom were moms—and by following a... View Details
Keywords: Mergers and Acquisitions; Business Startups; Growth and Development Strategy; Brands and Branding; Product Positioning; Distribution Channels; Sales; Food and Beverage Industry
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  • 02 Oct 2012
  • First Look

First Look: October 2

Publications Corporate Social Responsibility and Access to Finance Authors: Beiting Cheng, Ioannis Ioannou, and George Serafeim Publication: Strategic Management Journal (forthcoming) Abstract In this paper, we investigate whether... View Details
Keywords: Sean Silverthorne