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- All HBS Web (1,238)
- Faculty Publications (306)
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David Gellis
Care Center. Under the tutelage of center director Laura Esserman, MD/MBA, David examined ways to leverage information systems to improve breast-cancer treatment. "Dr. Esserman used her clinic as a lab to test ideas for improving care View Details
- 08 Jul 2014
- First Look
First Look: July 8
Extensions address screening and signaling in hiring, the effects of an imperfect legal system, and social norms of fairness. We illustrate our arguments with examples from practice. Download working paper: http://ssrn.com/abstract=2378558 How Do Customers Respond to... View Details
Keywords: Carmen Nobel
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
right kind of competition working. The health care system can achieve stunning gains in quality and efficiency. And employers, the major purchasers of health care services, could lead the transformation. [ ] Positive-sum Competition In a... View Details
- 01 Feb 1998
- News
Former HBS Dean Fouraker Dies at 74
- a process that began in the years following World War II - by limiting the increase in the size of the faculty so as to sustain the quality and unique character of the HBS community. "Larry had to make some tough decisions in this... View Details
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
in three ways. First, the early adopters who valued the club-like atmosphere of relaxing over a quality cup of coffee found themselves in a minority. To grow, Starbucks increasingly appealed to grab and go customers for whom View Details
- 14 May 2013
- First Look
First Look: May 14
Collegiate Athletics By: Chung, Doug J. Abstract—I measure the spillover effect of intercollegiate athletics on the quantity and quality of applicants to institutions of higher education in the United States, popularly known as the... View Details
Keywords: Sean Silverthorne
- 23 Dec 2002
- Research & Ideas
Setting the Stage: A Young Scholar at HBS
University of Pennsylvania? Wadhwani: My research focuses on the historical development of banking services for ordinary Americans. In the early nineteenth century, banks primarily served the commercial financing needs of merchants, and a... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
Medicare cannot directly monitor HAI rates and instead relies on providers accurately self-reporting HAIs in claims to correctly assess penalties. Consequently, the incentives for providers to improve service View Details
Keywords: Sean Silverthorne
- 10 Oct 2007
- Research & Ideas
“Blank” Inside: Branding Ingredients
the quality of what's inside. We need the assurance of the Sunkist brand. A variant on this theme is ingredient branding: putting the brand of an ingredient on the outside of a product to increase its appeal. When is the provider of the... View Details
- 01 Feb 2000
- News
Tales Out of School
kids after school. Children need quality after-school activities." After completing her White House service in 1995, Hoit became managing director of Sylvan Learning Systems, a national supplemental... View Details
- 01 Jun 2010
- News
Touting Green Energy’s Potential
MARKEY: Just as the telecom sector was revolutionized in the 1990s by legislation that unleashed competition, so too will a green energy sector be launched, generating enormous wealth creation. In March, at a two-day HBS conference on energy, Congressman Ed Markey... View Details
- 01 Jun 2012
- News
Straight to the Heart
it’s like dating yourself. The energy and freshness come from being with someone different. I look for qualities in two people that will complement, not mirror, one another. When I begin with a new client, I ask him or her to connect me... View Details
- 01 Feb 1997
- News
New Releases
in the world of digital communications will lie not in knowing how to engineer big technological breakthroughs but in how to develop products and services by creatively combining new and existing technologies with innovative managerial... View Details
- 03 Sep 2020
- Op-Ed
Why American Health Care Needs Its Own SEC
services of unknown quality. The lack of transparency protects providers and insurers from needing to compete on the price and quality of their services. Lack of competition, in turn, inflates the cost and... View Details
- 01 Dec 1997
- News
A Conversation with John Doerr (MBA '76)
markets, and technologies out there. What's lacking are great teams. So a key service from venture capital has become team-building and recruiting. Management skills are absolutely crucial to the quality of... View Details
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
holds true in most health care service markets in the United States: You should think about what market position you occupy, how it is differentiated from others’, and whether you are fulfilling the needs of your target market. It’s... View Details
- 06 Nov 2000
- What Do You Think?
Succession at GE: What’s Next?
important qualities and capabilities to be sought in a successor to Welch is moot. But as in any good Harvard Business School case discussion, hindsight provides neither a guide to the future nor necessarily the best response. With that... View Details
Keywords: by James Heskett
- 01 Feb 2002
- News
If You're #1, Watch Out
You're the top performer in your market. Your products are of such a high quality that they exceed the requirements of all but the most demanding customers, and you're the only one able to serve them. Clear sailing ahead, right? Wrong,... View Details
- 13 May 2013
- Blog Post
Exploring in a Passion Safe Environment
environment, and that extends to the post-MBA landscape. I am amazed by not only the assistance from MBA Support Services and Career & Professional Development, but also by the encouragement from the companies that visit campus. As a... View Details
- 01 Dec 2004
- News
Fall Reunions
Corporate Accountability, now in its second year. In closing, Clark thanked graduates for the lives they lead: “You are the only book that many people will read about HBS. And in the quality of your lives, it is a great, great book.” View Details