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- All HBS Web
(1,061)
- News (188)
- Research (756)
- Events (2)
- Multimedia (1)
- Faculty Publications (279)
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- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
merger between Aetna and Humana, two of the largest health insurers in the United States. The 838,000 consumers who were insured by Aetna exchange plans in 2016 will be forced to select other public exchange plans or purchase individual... View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
program. They discover that the distribution channel is not aggressively pushing the new product. Their own sales force resources are constrained. The few available salespeople must stay focused on... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
Harrison, and Tom Martin Abstract—Successful relationships depend on trust—trust between spouses, trust between parent and child, trust between enterprises and their stakeholders. This chapter focuses on the factors that build trust in organizations, as well as the... View Details
Keywords: Sean Silverthorne
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
than a year's work by a division manager and his team. They had developed advertising, prepared promotional materials, crafted a sales and distribution plan, and assigned responsibilities for different parts of the plan. All that was... View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
highlight the importance of friendship formation and social integration for the long-term well-being of university students. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54330 How Do Your Sales Efforts Pay Off?... View Details
Keywords: Sean Silverthorne
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
the necessary quantity of masks (e.g., through mass production) and to put in place an efficient distribution system. Even in a time of crisis, there will always be the presence of adverse economic forces that can lead to profiteering... View Details
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
want to congratulate you on being the richest man in the world." He had come a long way from $1.20 a week. Not every giant of enterprise started life with a clear idea of where he was heading. When George Eastman was forced to enter... View Details
Keywords: by Richard S. Tedlow
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
in a special issue of Management Science. Ultimately, the authors believe, neither side is likely to be forced from the battlefield—Microsoft has too much market share and OSS offers too many benefits for users. But there are strategies... View Details
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
that assumption hold? Increased productivity from whatever source—investments in technology, better methods, or just more effort—without compensating growth will naturally lead to fewer labor inputs (and jobs) per unit produced. For... View Details
Keywords: by James Heskett
- 09 Mar 2003
- Research & Ideas
Education, Technology, and Business: What’s the Catch?
was what led Ira Fishman in this direction. Fishman worked in the Clinton administration as Counsel and Director of the Task Force on Education at the Federal Communications Commission and founding CEO of the nonprofit E-Rate program that... View Details
- 12 Apr 2018
- Op-Ed
Op-Ed: The Trouble with Tariffs
already the leading network infrastructure supplier globally, ahead of Cisco, Nokia, and Ericsson. It is a leader in optical network equipment, and has passed Apple in smartphone sales (outside the US, of course). In the US, it is... View Details
Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
was beginning to take hold in the 1920s. Chains and department stores opened across America, using volume sales to offer lower prices on a variety of goods. Gleason encountered competition from these chain stores as well as “pineboards,”... View Details
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
paths. He met with HBS Working Knowledge to discuss professionalization and how business schools shape—and have been shaped by—societal forces and values. Martha Lagace: What led you into this analysis? Rakesh Khurana: Since I was a... View Details
- 03 Apr 2007
- First Look
First Look: April 3, 2007
Middle East: Measuring Sales Force Effectiveness Harvard Business School Case 106-063 Nutricia's Middle East and African region is transitioning from a trading to a customer focus. CEO Ernest Vandenbussche... View Details
Keywords: Martha Lagace
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
enables the fledgling units to share important resources from the traditional units—cash, talent, expertise, customers, and so on," they write, "but the organizational separation ensures that these new units' distinctive processes, structures, and cultures... View Details
Keywords: by Paul Michelman
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
compensating tangible benefits. (Recently they reinstalled a program in a market where all non-Every Day Low Pricing players offered them.) A lot of this uncertainty is due to a number of myths. In this paper we want to clarify the most... View Details
- 30 Nov 2018
- What Do You Think?
What’s the Best Administrative Approach to Climate Change?
Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
- 19 Dec 2005
- Research & Ideas
The Regional Slice of Your Global Strategy
the Japanese economy get off the ground, and the company's business there was dwarfed by its domestic business. But as Toyota's U.S. sales grew, political pressures increased the political and administrative distance between the two... View Details
Keywords: by Pankaj Ghemawat
- 05 May 2009
- First Look
First Look: May 5, 2009
foreign countries, the model predicts growth in the number of source-country firms engaging in foreign direct investment, growth in the size of affiliates that are active in reforming countries both before and after the tariff reduction, and an increase in the extent... View Details
Keywords: Martha Lagace
- 25 Sep 2012
- First Look
First Look: September 25
looking to cash out soon, either with a sale or by taking the company public through an IPO. He pondered both options and surveyed the challenges that each presented. If Mistele and INRIX decided to go public, Mistele would need to be... View Details
Keywords: Sean Silverthorne