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Show Results For
- All HBS Web
(774)
- News (302)
- Research (359)
- Events (3)
- Multimedia (16)
- Faculty Publications (209)
- 01 Jun 2020
- News
Effective Communication in the Age of Zoom
coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education,... View Details
Keywords: Zoom
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
information that’s available on the online review platforms and information that’s obtained through government regulation to gather more informative signals of restaurant hygiene. I’m also working on other research estimating network... View Details
- 13 Dec 2022
- News
The First Five Years: Christine Keung and Reggie Smith
graduates from working-class families. I helped my parents deliver packages and clean college dorms in Philadelphia. Christine helped her immigrant parents run a Chinese restaurant in Los Angeles. It was impossible for us to experience... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
and (b) when the inspection occurs within an inspector’s daily schedule. Analyzing thousands of food safety inspections of restaurants and other food-handling establishments, we find that inspectors cite more violations after inspecting... View Details
Keywords: Sean Silverthorne
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
alongside global brands. Retailing and distribution remain largely local. And American consumers show a desire for increasing cultural variety in their life experiences, eating more often at ethnic restaurants and vacationing more often... View Details
- 18 Nov 2014
- First Look
First Look: November 18
offer a structural approach to answering this question, allowing for (1) reviewers to vary in stringency and accuracy, (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time. Applying this approach to View Details
Keywords: Sean Silverthorne
- 01 Jun 2015
- News
Higher Ground
said with music.” Galatoire’s is a New Orleans institution—the kind of restaurant where a waiter may have served the same family for generations. The local desire to eat and be seen at Galatoire’s is so strong that its no-reservations... View Details
- 22 Jul 2014
- News
Hungry for Change
with a vendor to build an online marketplace that will essentially be a Craigslist of hunger, where restaurants or even smaller entities can post food availability—say, 50 pounds of chicken breasts at a local hotel—and a shelter could... View Details
Keywords: Agriculture
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: The Business of Crowdsourcing
example. Many nonprofits and other organizations can't afford to hire data scientists, so DrivenData taps into college students and professionals who are looking to work with real-world data sets. For instance, the company is seeking a model for using Yelp reviews of... View Details
Keywords: by Dina Gerdeman
- 13 Apr 2023
- Blog Post
Grolsch Brewing Company: Drink Sustainably
production facilities. They’re also starting work with distributors and retailers such as pubs and restaurants that serve Grolsch beers and perform “sustainability scans” to increase drafting efficiency and reduce “beer loss.” Heat and... View Details
- 20 Mar 2020
- Research & Ideas
How Small Businesses Can Survive the Coronavirus Outbreak
highly infectious virus, also known as COVID-19. Without incoming cash, many small businesses—especially restaurants and shops on American Main Streets—will soon need to cut staff or shut down for good. “To many of these small businesses,... View Details
- 06 Apr 2020
- Research & Ideas
Where Do Workers Go When the Robots Arrive?
computer science, actually emerge in regions that import less expensive goods from China. Service jobs like retail and restaurants fall slightly, but not in a statistically significant way, the researchers found. Robots on the march... View Details
- 13 May 2002
- Book
Bringing the Master Passions to Work
maniacal 'toon,"' screams Dr. Doom in Steven Spielberg's Who Framed Roger Rabbit. His eyes are red and sinister and pop out of his head. His dream is to build the modern highway, with restaurants and gasoline stations pouring their... View Details
Keywords: by Mihnea C. Moldoveanu & Nitin Nohria
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
company. Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract— Collaborating with Yelp and the city of San Francisco, we revisit a canonical example of quality disclosure by... View Details
Keywords: Dina Gerdeman
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in stringency and accuracy, (2) reviewers to be influenced by existing reviews, and (3) product quality to change over... View Details
Keywords: Sean Silverthorne
- 10 Jun 2022
- Blog Post
New Venture Competition 2022: Business and Environment Ventures
2023), Luis F Gutierrez (MBA 2023), Seyfihan Usarer (MBA 2023)Our vision is to build a digital marketplace that connects Farmers directly with Restaurants, enabling farmers to earn higher profits by disrupting existing complex supply chains and giving View Details
- 06 May 2025
- Blog Post
The Incredible Land of Ice and Fire: Exploring Iceland's Renewable Energy Model for a Changing Planet
Imagine a place where all electricity comes from clean sources, where most cars are EVs and can be charged on almost every street, where daily hot water for homes and pools is drawn from the depths of the Earth, and where sweet tomatoes can grow even in the starkest... View Details
- 01 Mar 2015
- News
A Boomtown's Echo
shuttered for the season in late October. Not only were they not shuttered, every single parking spot had an oil truck in it. “I ran into this high school classmate of mine who—like a lot of my classmates in my little class of 34—stayed in the area. She had this little... View Details
- 08 Nov 2011
- First Look
First Look: Nov. 8
industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food drive-thru View Details
Keywords: Sean Silverthorne
- 10 Mar 2021
- News
Sister Soldier
like to travel to Syria? It becomes a home away from home, in its own way. You’re there every few months and you notice which stores and restaurants have opened or closed. You become connected to the feel and the smells. The book works to... View Details