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Show Results For
- All HBS Web
(773)
- News (303)
- Research (359)
- Events (3)
- Multimedia (16)
- Faculty Publications (209)
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
up premiums for everyone else,” Edelman says. “As an ordinary consumer, your rates will go up whether or not you ever use Uber yourself.” (In related research, Edelman argues that online travel intermediaries like Expedia end up inflating costs for consumers, as do... View Details
- 02 Aug 2024
- HBS Case
How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture
On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
- 01 Dec 2005
- News
A Matter of Opinion
one’s employees. That’s pretty good!” That classmate, David Karam, who operates 135 Wendy’s restaurant franchises in five states, says of Navasky, “Vic really ventured into the lion’s den at OPM — we were a pretty conservative bunch. But... View Details
- 01 Jun 2010
- News
Michael Depatie
Depatie Art by Scott Laumann Founded in 1981, Kimpton Hotels & Restaurants is America’s first (and largest) boutique hotel group. With its hosted evening wine hour (where you might play Wii or have your tarot cards read), whimsical style,... View Details
- 22 Jan 2019
- Blog Post
Balancing the Ideal with the Real: Conveying Corporate Culture to Candidates
done.” Similarly, Restaurant Brands International (RBI), home of Tim Hortons, Popeyes, and Burger King, “has a very meritocratic, performance-based culture,” says Naira Saeed (HBS MBA 2017), Tim Hortons’ Director of Operations for Central... View Details
Keywords: Consumer Products / Retail
- 18 Mar 2008
- News
Election ’08, HBS Style
venue last year,” said Drew Sloan, who was running with Matt Haldeman on a platform of bringing students and the SA closer together. Mike McGlade noted that the SA pays over $100 for their kegs and that the cheapest snack food from View Details
- Web
1.4.2 Drug and Alcohol Policy | MBA
HBS Events All alcoholic beverages at events on the HBS campus – including residence hall lounges and other common spaces – must be provided and served by Restaurant Associates (login required) . Additionally: Donated alcohol is not... View Details
- 06 Dec 2021
- News
Tipping Point
tips impractical, explains Nyamumbo, but cryptocurrencies don’t have the same transaction fees, which could allow someone buying a cup of coffee to leave a tip for the coffee farmers at the same time they leave one for the barista. Approximately 80 percent of American... View Details
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
tried installing video terminals in one of its restaurants to allow patrons to place their own orders. Younger customers loved them, but older people preferred to talk with human attendants. I recently tested an on-line banking system and... View Details
- 26 Feb 2019
- Blog Post
Forget Cash. Here Are Better Ways to Motivate Employees
creating peer-to-peer recognition programs in which employees are provided monthly reward points that they can give away to colleagues for work-related wins. Employees who earn a certain number of points can redeem them for various perks, such as a View Details
Keywords: All Industries
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
example would be laptop computers that vary in configuration, with one having a CD-ROM and another having a wireless modem. Entrees in a restaurant would be another example. In these cases, choosing one alternative provides you with some... View Details
- 04 Dec 2012
- First Look
First Look: December 4
reviews on average) and accuracy (some reviewers are more erratic than others), (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time. We apply this approach to reviews from Yelp.com to derive optimal ratings for each View Details
Keywords: Carmen Nobel
- 30 Apr 2025
- News
A Social Enterprise Talk in DC; Canadian Alumni Talk Trade; Meet the Leader: HBS Club of Colorado
Lecturer Christina Wallace. I first heard her speak at the HBS Women’s Summit in November 2024 and was deeply inspired. The book explores how to design a life that’s intentionally multifaceted—aligned with both purpose and flexibility. Favorite View Details
Keywords: Margie Kelley
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
the like. Right now, a developer must accept a dramatically reduced price for that kind of land. But PRT could connect outlying buildings directly to a subway platform and a restaurant district. A PRT-connected outlying building could be... View Details
- 01 Jun 2020
- News
How Sports Should Use Its Timeout
path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care,... View Details
- 26 Jul 2016
- First Look
July 26, 2016
Organizational Model to Drive Growth Pal's Sudden Service has developed a unique operating model and organizational culture in the quick-service restaurant business. With a deep emphasis on process control and improvement, zero defects,... View Details
Keywords: Sean Silverthorne
- 23 Jul 2021
- Blog Post
Trends in Consumer Products
simple and often logical but difficult to predict. Jake Kirsch ‘11, VP Innovation, ABinBev Covid had a massive effect on our business. Fifteen percent of our business is in bars and restaurants and they were effectively closed. Some new... View Details
- 08 Apr 2021
- Blog Post
HBS Entrepreneurship Immersion - Four Highlights
with HBS founders on campus. For example, this was a run-in with Leslie Means (MBA 2015), Founder & CEO of Anomalie and Nick Alexander, Founder & CEO of Yoshi (MBA 2015); we then ended up having dinner at Leslie’s favorite Harvard Square View Details
- 01 Dec 2002
- News
HBSAAA Conference Addresses Pathways to Power
Center's Roof Terrace Restaurant on Friday evening. Ferguson discussed the changing nature and role of leadership today, and illustrated his talk with an insider's view of Federal Reserve Chairman Alan Greenspan. “Alan was by no means... View Details
- 13 Dec 2018
- Blog Post
"I Wanted to Move from Analyzing Results to Creating Them": Cynthia Samanian, MBA 2012
passion she'd had since childhood: food. "We always sat together at the table for dinner," she says. In her adulthood, "I used cooking to recreate that warmth and connect with friends." Although "going to culinary school and working in a View Details