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Show Results For
- All HBS Web
(1,612)
- People (4)
- News (377)
- Research (1,050)
- Events (20)
- Multimedia (2)
- Faculty Publications (400)
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
To The Lab With that supporting data in hand, the team decided to test the weather/productivity connection in the controlled setting of a research lab. The goal was to establish causality for the correlative findings. "I love when you... View Details
Keywords: by Carmen Nobel
- August 2018
- Supplement
Garanti Payment Systems: Digital Transformation Strategy (B)
By: Shelle M. Santana and Esel Çekin
Supplements the (A) case. Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage... View Details
Keywords: Loyalty Programs; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Bank; Banking; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital; Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation
Santana, Shelle M., and Esel Çekin. "Garanti Payment Systems: Digital Transformation Strategy (B)." Harvard Business School Supplement 519-015, August 2018.
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
Why did a group of Harvard Business School professors become interested in an innovative new heart surgery technique? It turns out that a hospital's operating room provides an excellent controlled arena from which to explore the role that... View Details
Keywords: by Hilah Geer
- 25 Jun 2024
- Research & Ideas
How Transparency Sped Innovation in a $13 Billion Wireless Sector
open-source standards were introduced. These eliminated restrictions on who can access and control the routers’ technical specifications. “We could keep track of everything. With other industries, you just can't do that.” In all, the... View Details
- 11 Mar 2024
- News
In Harmony
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
controlling for participants' income levels. A third experiment asked participants to rate the "permissibility" of 20 household items in the US Department of Labor's Consumer Price Index, purchased... View Details
Keywords: by Rachel Layne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
codes in the treatment and control regions; these procedures have been developed by scholars in other fields to approximate datasets that would have resulted from random experimentation. Download the paper:... View Details
Keywords: Martha Lagace
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
sometimes what feeds that instinct is experience. Experience and expertise are not bad things, but sometimes they narrow the way we think about problems because we think we have the right answer. "e’ve never seen an organization that... View Details
Keywords: by Jen McFarland Flint
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
jobs. The many unknowns of the pandemic mean that people’s overall need for comprehension and control is severely stymied. Organizations that can satisfy this drive for their employees will find them highly motivated in return. People are... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- Web
Social Enterprise - Faculty & Research
the committee has steadily broadened its purview, now advising on a broad range of issues including innovation and acquisitions in addition to labor practices and resource sustainability. A close examination of Nike's experience has led... View Details
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
through persuasion or coercion.” But where does this power come from? It derives from controlling access to what others value, such as income, status, achievement, belonging, autonomy, and moral purpose. Strategies for shifting power When... View Details
Keywords: by Jay Fitzgerald
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
consumer believes." Along with Michael Norton, professor of marketing, Avery explores those extremes in a recent HBS teaching note, Learning from Extreme Consumers. The researchers developed the concept as part of the Field Immersion View Details
Keywords: by Michael Blanding
- 19 Apr 2010
- Research & Ideas
The History of Beauty
worldwide, there is now also a concern that the forms in which such claims were delivered, whether in jars or creams, should be relevant to local consumers in each market. Moreover, as global firms experiment with taking new beauty ideals... View Details
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
As described in the first article in this series, the "Three-circle" family business system is composed of three overlapping subsystems: those employed in the business, the shareholders, and members of the family that has a View Details
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
devoted to satisfy our needs—coffee, cigarettes, Facebook, etc.—can increase productivity.” Results and implications The researchers crunched the data to show the difference in average tests scores for tests taken between 8 a.m. and 1 p.m. They View Details
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
until they hit the right formula. In reality, that’s problematic, says Chung. “If you want to know if a compensation plan is working or not, you need to change the compensation plan and observe and measure the change in productivity, using a View Details
Keywords: by Michael Blanding
- 22 Sep 2022
- News
The Beauty Guide
be talking to you today if I hadn’t left marketing,” declares Freyre. The move to sales taught her about retailers, how consumers shop, and ultimately made her a better marketer and leader. “I tap into that diversity of experience every... View Details
Keywords: Maureen Harmon
- Web
Advisory Board - Entrepreneurship
entrepreneurship, branding, and innovation expertise. Bluemercury’s innovative retailing and human resource model has been the topic of numerous books, including Shopping: Why We Love it and How Retailers Can Create the Ultimate Customer View Details
- 08 Mar 2011
- First Look
First Look: March 8
histories until 1914. Part III suggests, from this small sample, a series of hypotheses and tentative conclusions about their experiences and influence. Part IV compares the financial environment of the nineteenth century with that of the... View Details
Keywords: Sean Silverthorne
- 01 Jun 2023
- News
Curb Appeal
million a year, and which critics argue is both financially and environmentally unsustainable. In the early 1970s, the city switched from metal trash cans to plastic bags, thereby establishing what Cohen has called a “rat nutrition program.” In the modern era, modest... View Details