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  • All HBS Web  (949)
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    • Research  (770)
    • Events  (5)
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  • December 2018 (Revised February 2020)
  • Case

Fishbowl: Scaling Up

By: Leslie K. John
Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Social Media; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Case 919-013, December 2018. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • 21 Jun 2011
  • First Look

First Look: June 21

learning among lower-level employees. We exploit a field-research setting in which business units vary in the "tightness" with which they monitor employee decisions. We find that tighter monitoring gives rise to implicit View Details
Keywords: Sean Silverthorne
  • 17 Apr 2012
  • First Look

First Look: April 17

incentives to recall the rules accurately (Experiment 3). Finally, moral forgetting appears to result from decreased access to moral rules after cheating (Experiment 4). Designed for Workarounds: A Qualitative Study of Hospitals' Internal... View Details
Keywords: Carmen Nobel
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

problems that hold back the rest of their economy. The problem is, isolated zones for processing foreign inputs and exporting all these outputs are the antithesis of cluster development. Emerging nations must create programs and View Details
Keywords: Re: Michael E. Porter
  • 31 May 2016
  • First Look

May 31, 2016

functional proximity over base proximity when locating preventive health services. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51094 forthcoming Production and Operations Management Multi-Echelon Inventory Management... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

surprising that many retailers have adopted loyalty programs as a convenient mechanism of meaningful differentiation. Ultimately, loyalty programs should offer incentives for shoppers to reduce their store switching by offering them... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Consumer Products; Consumer Products
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

assets, including customer relationships; innovative products and services; high-quality and responsive operating processes; skills and knowledge of the workforce; the information technology that supports the workforce and links the firm... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 15 Nov 2011
  • First Look

First Look: November 15

where a firm monetizes its product through sponsors rather than setting prices to its customer base. We analyze strategic interactions between an innovative entrant and an incumbent where the incumbent may imitate the entrant's business... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

negotiations and poses an immediate tactical challenge in the context of the overall process. The (B) case describes the strategies, tactics, and results of these negotiations, along with Welz's broader insights into a more productive... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

integration and delegation covary positively; (ii) producers are more likely to integrate suppliers in input sectors with greater productivity variation (as the option value of integration is greater); and (iii) producers are more likely... View Details
Keywords: Dina Gerdeman
  • 01 Dec 2015
  • First Look

December 1, 2015

other extant signaling game models in the operations management literature. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50107 Incentives versus Reciprocity: Insights from a Field Experiment By: Chung, Doug J., and Das... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

Wittenberg put it, " management will never fix the health care system (it) can promote standardization and mass production (but) the actions of individual managers will have no effect on the overall system," one that as Barry... View Details
Keywords: by Jim Heskett; Health
  • 20 Mar 2000
  • Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

interrelated socioeconomic factors. "A lot of businesses that are concerned about the problem have concluded that the best way they can help is by supporting the schools and thereby creating an incentive for people to stay in urban... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

The Roman god Janus had two sets of eyes—one pair focusing on what lay behind, the other on what lay ahead. General managers and corporate executives should be able to relate. They, too, must constantly look backward, attending to the View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

the United States. The latest Interbrand listing of the most valuable global brands reveals seven American brands in the top ten and sixty in the top hundred, more than twice the expected numbers based on the United States' command of 28 percent of the world economy.... View Details
Keywords: by John Quelch; Advertising
  • 30 Apr 2013
  • First Look

First Look: April 30

through affective mechanisms.   Working Papers Innovation, Reallocation and Growth By: Acemoglu, Daron, Ufuk Akcigit, Nicholas Bloom, and William Kerr Abstract—We build a model of firm-level innovation, productivity growth and... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2011
  • Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

Larkin showed that salespeople at a software firm seemed to care more about belonging to the company's nominal "president's club" than they cared about significant financial bonuses. "Human beings are biased, prejudiced, and react to View Details
Keywords: by Carmen Nobel
  • 19 Sep 2011
  • Research & Ideas

Doomsday Coming for Catastrophic Risk Insurers?

"Why is it so costly to produce? It shouldn't be. Where's the inefficiency in our production by reinsurance companies? Why can't they produce enough of this coverage at a lower price? A lot of the research goes into trying to... View Details
Keywords: by Maggie Starvish; Financial Services
  • 26 Apr 2016
  • First Look

April 26

Harm By: Minor, Dylan Abstract—We explore the relationship between managerial incentives and environmental harm. We find that high-powered executive compensation packages can increase the odds of environmental law breaking by 40%–60% and... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2018
  • What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

pressures from globalization have very different outcomes in terms of, say, income and wage inequality.” This suggests, he continued, that domestic social and political choices and the public policy mix are all important. “Rather than turn protectionist, a more View Details
Keywords: by James Heskett
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