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- All HBS Web
(1,590)
- News (260)
- Research (1,127)
- Events (2)
- Multimedia (1)
- Faculty Publications (363)
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- 20 Sep 2011
- First Look
First Look: September 20
archival research and in-depth interviews to examine the interaction between these institutional processes and formulate hypotheses that predict the ways in which bank acquisitions are constrained by banks' CRA ratings and the way states... View Details
Keywords: Sean Silverthorne
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
started the turnaround of the company by first working on values—redefining them and communicating them widely. First, they do not merely focus on cost cutting and layoffs when a crisis arrives. While they may lay off employees (though... View Details
Keywords: by Martha Lagace
- 18 Feb 2009
- First Look
First Look: February 18, 2009
useful and saleable by-product. The term "by-product synergy" (BPS) has been coined to describe this practice. By converting waste into by-product, the firm not only reduces its waste disposal cost and potentially increases... View Details
Keywords: Martha Lagace
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
the selling process moves on. Several years and band-aids later, managers may realize that their channels serve neither their customers nor their channel partners well, but it is too late. Q: What are channel stewards and what role would... View Details
Keywords: by Sean Silverthorne
- 29 Apr 2008
- First Look
First Look: April 29, 2008
to the idea that Sales and Marketing should each play a role in each phase of the process from e-mail marketing solutions right through to the close. That is, they argue that the two functions are best integrated by encouraging them to... View Details
Keywords: Martha Lagace
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
from people in the divisions began to grow exponentially. People would say, "How long is this going to take? In my business we can't . . . ." "The cost versus benefit for our business unit is no good. Why do we . . .... View Details
Keywords: by John P. Kotter & Dan S. Cohen
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
including 40 kinds of cheesecake. The average per-person check and return visits per restaurant are an estimated 50 percent higher than the industry average. In the kitchen, a modular menu process (revised every six months) keeps View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
with the wrong kind of competition, on the wrong things. Instead, we have a zero-sum competition to restrict services, assemble bargaining power, shift the cost to others, or grab more of the revenue versus other actors in the system.... View Details
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
companies will be explicit about their cooperation and under scrutiny from investors, regulators, and their own legal experts. “Similar to airlines cooperating by purchasing jets together in order to lower costs collectively,... View Details
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
tacit knowledge flows. These knowledge flows, in turn, contribute to cumulative incremental innovations in both product and process technology among firms embedded in the cluster. I use the term 'active inertia' to describe the tendency... View Details
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
loaded cost basis. If these customers are not contributing to covering the overhead, let them go quietly. The best approach is to raise prices slightly to these customers. Most are "mercenaries" who will quickly, but quietly,... View Details
Keywords: by Manda Mahoney
- 04 Feb 2014
- First Look
First Look: February 4
necessary for eliciting effort from those affecting the quality of interdependent teamwork. We consider the role of incentives versus social processes in catalyzing collaboration. We test our hypotheses using a unique data set of 260... View Details
Keywords: Sean Silverthlorne
- 03 Dec 2015
- Op-Ed
How "New Nuclear" Power Could Save the Planet—If Regulators Would Allow It
Leaders from some 150 nations have convened in Paris this week for the COP21 conference with a singular goal: to fight the global threat of climate change. Each of them have brought to Paris their own national plan for reducing greenhouse gas emissions that drive... View Details
- 28 Aug 2014
- Op-Ed
Government Can Do More to Unfreeze Small Business Credit
participation of smaller banks in federally guaranteed loan programs, and provided borrowers with improved processes and reduced paperwork requirements. Banks, however, have faced a less transparent scrutiny from a complex group of... View Details
- 20 Dec 2004
- Research & Ideas
The U.S. Patent Game: How to Change It
the patent process you document affected entrepreneurial finance? A: Young, innovative firms are hurt in two ways by a poorly-operating patent system. First, as patents become easier to get, their value for the truly innovative firms—such... View Details
Keywords: by Ann Cullen
- 12 Nov 2001
- Research & Ideas
Facing the New World Order
continuation of the process of globalization. I think this is a safe bet, although one has to be rather nervous right now with the higher costs of trade, the difficulties of moving people around, the... View Details
Keywords: by Staff
- 18 Mar 2014
- First Look
First Look: March 18
simplicity of accepting an equal split with the costs of negotiating a differentiated allocation of founder equity. We test the predictions of the theory on a proprietary dataset comprised of 1,476 founders in 511 entrepreneurial... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
healthcare—i.e., patient-centered outcomes achieved per healthcare dollar spent—can define quality and unify performance improvement goals with health outcomes of importance to patients across the entire cycle of care. We describe the View Details
Keywords: Sean Silverthorne
- January 2021 (Revised March 2021)
- Case
Juno (A): Leveraging Student Power
By: Joshua Schwartzstein, Kathleen L. McGinn and Amy Klopfenstein
In March 2020, Chris Abkarians and Nikhil Agarwal were in the midst of preparing the annual auction for their student loan assistance startup, Juno. Both current MBA students at Harvard Business School, the duo founded Juno in 2018 to leverage student bargaining power... View Details
Keywords: Decision Making; Decision Choices and Conditions; Decisions; Cost vs Benefits; Education; Higher Education; Finance; Borrowing and Debt; Strategy; Adaptation; Alignment; Negotiation; Agreements and Arrangements; Negotiation Participants; Negotiation Process; Negotiation Tactics; Negotiation Deal; Negotiation Offer; Negotiation Types; Financial Services Industry; Education Industry; North and Central America; United States; Massachusetts; Boston
Schwartzstein, Joshua, Kathleen L. McGinn, and Amy Klopfenstein. "Juno (A): Leveraging Student Power." Harvard Business School Case 921-032, January 2021. (Revised March 2021.)
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
and the needs of his or her new employer.Not all managers are equally suited to all business situations. The strategic skills required to control costs in the face of fierce price competition are not the same as those required to improve... View Details