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  • November 2003 (Revised March 2008)
  • Case

Caja España: Managing the Branches to Sell (A)

By: Francisco de Asis Martinez-Jerez and Rosario de Albornoz
Juan Luis Rojas, commercial planning manager of a Caja de Ahorros (savings bank), faces the challenge of motivating the branches to sell more long-term mortgages and ponders whether to use transfer prices to achieve his objective. View Details
Keywords: Business Divisions; Banks and Banking; Resource Allocation; Organizational Design; Performance Improvement; Sales; Motivation and Incentives; Banking Industry
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  • 03 Mar 2003
  • What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

organizations. Without incentives to do so, the natural tendency is to opt for the "safe" alternative, particularly in a litigious investing community. What form could these incentives take? Whose... View Details
Keywords: by James Heskett; Accounting; Financial Services
  • 01 Mar 2009
  • News

Where Are They Now?

in management control systems through research focused on the various issues related to the design and effects of performance measurement, evaluation and incentive systems, and, more recently, corporate... View Details
Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
  • Web

Real Estate Private Equity - Course Catalog

How to assess the risks and returns in private investments and real estate portfolios 3. How to perform relative value analyses of differing investments 4. How to manage troubled investments (when to hold 'em and when to fold 'em) 5. How... View Details
  • 01 Sep 2009
  • News

Over the Top

search for answers about the past and future of executive compensation and corporate governance. In recent conversations, they reflected on key issues. Edited excerpts follow. Brian Hall focuses his teaching and research on performance... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Finance; Government
  • 01 Oct 2002
  • News

Faculty Research Symposium

Pay Check: Equity-Based Compensation and Incentives Creativity in a Crunch Nobody's Perfect. Now What? Last spring, a special symposium was held on campus in celebration of faculty research. The one-day event, sponsored by the Division of... View Details
  • 08 Apr 2011
  • News

Management Matters In Health Care, Too

field. Although they come from very different backgrounds, the three panel members presented a unified view of why management really matters. HBS assistant professor Raffaella Sadun described her groundbreaking research on the impact of management on hospital View Details
Keywords: Roger Thompson; Ambulatory Health Care Services; Health, Social Assistance
  • 22 Mar 2016
  • First Look

March 22, 2016

prospects. Stock-price responses to earnings surprises are moderated when firm-level uncertainty is high, consistent with performance being attributed more to luck, which can create incentives to shift... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2020
  • News

Invest in the New Abnormal

need to adjust to the new reality that customers prefer not to come into their stores. B2C firms must enhance their delivery and pickup options and provide incentives [such as rewards points for using a mobile app] to customers to... View Details
  • Article

Passion Penalizes Women and Advantages (Unexceptional) Men in High-Potential Designations

By: Joyce He, Jon M. Jachimowicz and Celia Moore
High potential programs offer a swift path up the corporate ladder for those who secure a place on them. However, the evaluation of “potential” occurs under considerable uncertainty, creating fertile ground for gender bias. We document that men are more likely than... View Details
Keywords: Passion; Potential; Gender; Motivation and Incentives; Performance; Talent and Talent Management
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  • February 1985
  • Article

Motivation and Creativity: Effects of Motivational Orientation on Creative Writers

By: T. M. Amabile
72 members of the college community who identified themselves as actively involved in creative writing participated in individual laboratory sessions, in which they were asked to write 2 brief poems, to investigate the hypothesis that intrinsic motivation is conducive... View Details
Keywords: Social Psychology; Creativity; Motivation and Incentives; Performance; Personal Characteristics; Situation or Environment
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  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

place them in a readily available collective. Paramedics are a telling example given the costly implications of malpractice in the United States. Paramedics are supposed to bring patients to attending physicians (most often in emergency rooms) and are not supposed to... View Details
Keywords: by Martha Lagace
  • March 2002 (Revised March 2004)
  • Case

Metalcraft Supplier Scorecard

By: Susan L. Kulp, V.G. Narayanan and Ronald L. Verkleeren
An automotive components company uses a supplier scorecard to make sourcing decisions and review its supplier performance. View Details
Keywords: Supply Chain Management; Quality; Performance Evaluation; Decision Making; Service Operations; Motivation and Incentives; Supply and Industry; Manufacturing Industry; Auto Industry
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  • 08 Dec 2003
  • Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

stop for a drink, eager to reward business initiative. What's missing in Europe are the incentives and the network.— Enrico Bastianelli,ProSkelia Pharmaceuticals Expanding on that theme, Ted Llana, vice president of Global Commercial... View Details
Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

controlled by the firm, then the latter is functioning as a traditional business; if the transferable decisions are controlled by the professionals, then the firm is functioning as a platform. Follow the Incentives According to Hagiu and... View Details
Keywords: by Michael Blanding; Service; Technology
  • 26 Jun 2012
  • First Look

First Look: June 26

Ashraf, Oriana Bandiera, and Kelsey Jack Abstract A substantial body of research investigates the design of incentives in firms, yet less is known about incentives in organizations that hire individuals to... View Details
Keywords: Sean Silverthorne
  • 22 Nov 2016
  • First Look

November 22, 2016

predict that the board will design incentive contracts that filter out common shocks in performance to motivate costly effort from the CEO—a process that entails the judicious selection of benchmarks for... View Details
Keywords: Sean Silverthorne
  • Web

Field Course: Transforming Health Care Delivery - Course Catalog

engagement, digital health, payment reform, and the creation of appropriate incentives for value delivery and innovation. For each of these approaches, the course will emphasize the importance of identifying improvement opportunities,... View Details
  • November 2010 (Revised April 2011)
  • Supplement

Aman Resorts (B)

By: Eugene Soltes and Aldo Sesia
The (B) case describes how employees are rewarded and compensated and is used to supplement the (A) case. View Details
Keywords: Customer Focus and Relationships; Customer Satisfaction; Globalized Firms and Management; Compensation and Benefits; Employees; Performance Evaluation; Motivation and Incentives; Accommodations Industry
Related
  • 30 Aug 2016
  • First Look

August 30, 2016

relative performance incentives in addition to piece rates to encourage competition in the workplace. We find that social identity has a significant impact on competition: a weaver only competes against... View Details
Keywords: Carmen Nobel