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  • 02 Feb 2010
  • First Look

First Look: Feb. 2

  Working PapersThe Mirroring Hypothesis: Theory, Evidence and Exceptions Authors:Lyra Colfer and Carliss Y. Baldwin Abstract The mirroring hypothesis asserts that the organizational patterns of a development project (e.g., communication... View Details
Keywords: Martha Lagace
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

Fubini, a senior lecturer in the Organizational Behavior Unit at Harvard Business School, poured that knowledge, along with a list of lessons learned from researching leaders past and present into the book Hidden Truths: What Leaders Need... View Details
Keywords: by Michael Blanding
  • March 2011
  • Case

Grand Circle Travel: Where Risk Comes with the Territory

By: Herman B. Leonard
A worldwide travel company is intrinsically exposed to risks of natural and man-made disasters. How do you organize a business for success when it must on a nearly daily basis cope with hazards ranging from minor mishaps to large-scale catastrophes? Alan and Harriet... View Details
Keywords: Crisis Management; Risk and Uncertainty; Safety; Transportation; Organizational Design; Decision Choices and Conditions; Organizational Structure; Mission and Purpose; Competitive Advantage; Travel Industry
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  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

by thinking about how it might have changed an important decision, had we had it in place when we made the decision. My experiences in researching and putting a value on an effective culture tell me that if notions concerning deep purpose... View Details
Keywords: by James Heskett
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

technology. Much of the research to date on innovation has focused on factors in an organization—timing of adoption decisions, overall organizational support of innovation, and an organization's history of innovation—that are one step... View Details
Keywords: by Hilah Geer
  • 09 Jan 2012
  • Research & Ideas

Location, Location, Location: The Strategy of Place

might only make matters worse in the short run. "When you start to expand overseas, you often see a negative effect on your operations back home. You are literally going through growing pains, and the more quickly you grow, the more... View Details
Keywords: by Dina Gerdeman
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

corporate governance structure tailored to the firm. Q: What should CEOs be thinking about in terms of better leveraging their legal resources? Are new organizational structures needed to support this? Better training for both managers... View Details
Keywords: by Sean Silverthorne; Legal Services
  • August 2006
  • Background Note

Analyzing Work Groups

By: Linda A. Hill and Michel Anteby
Work groups are the building blocks of organizations. They are found in all areas of an organization, from research and development to customer service, and at all levels, from the executive suite to the factory floor. Some are incredibly successful, while others are... View Details
Keywords: Framework; Leadership Style; Service Operations; Organizational Culture; Performance Effectiveness; Groups and Teams; Research and Development; Behavior
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  • June 2005 (Revised March 2017)
  • Teaching Note

Siebel Systems: Organizing for the Customer

By: Robert Simons
Teaching Note to (103-014). The Siebel Systems case describes the unusual accountability and organizing choices made by managers of a successful, rapidly growing software development company. The case is set in 2002, but details the critical decisions made by founder... View Details
Keywords: Management Control Systems; Execution; Organization Design; Structure; Job Design; Diagnostic Control Systems; Customers; Strategy; Organizational Design
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  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

Business leaders can't develop and execute effective strategy without first gathering the right information, says Harvard Business School professor Robert Simons. In his new book, Seven Strategy Questions: A Simple Approach for Better... View Details
Keywords: by Robert Simons
  • 2009
  • Working Paper

Culture Clash: The Costs and Benefits of Homogeneity

By: Eric J. Van den Steen
This paper develops an economic theory of the costs and benefits of corporate culture—in the sense of shared beliefs and values—in order to study the effects of "culture clash" in mergers and acquisitions. I first use a simple analytical framework to show that shared... View Details
Keywords: Mergers and Acquisitions; Cost vs Benefits; Values and Beliefs; Organizational Change and Adaptation; Organizational Culture; Motivation and Incentives; Theory
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  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

organizational practices. Production and innovation are different activities. While the former seeks to replicate an existing product at low cost, the latter seeks to discover something entirely new and valuable. Similarly, outsourcing... View Details
Keywords: by Sean Silverthorne
  • 2013
  • Working Paper

Non-Standard Matches and Charitable Giving

By: Michael Sanders, Sarah Smith and Michael I. Norton
Many organisations, including corporations and governments, wish to encourage charitable giving, and offer incentives for their employees, customers and citizens to do so. The most common of these incentives is a match rate, where the organisation agrees to pay, for... View Details
Keywords: Motivation and Incentives; Organizational Culture; Philanthropy and Charitable Giving
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  • 06 May 2014
  • First Look

First Look: May 6

August 2013 Management Science The Impact of Corporate Sustainability on Organizational Processes and Performance By: Eccles, Robert G., Ioannis Ioannou, and George Serafeim Abstract—We investigate the View Details
Keywords: Sean Silverthorne
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

potential: (1) project complexity, (2) cross-functionality, (3) temporary membership, (4) fluid team boundaries and (5) embeddedness in organizational structures. We argue that effective management of these... View Details
Keywords: Martha Lagace
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

necessities of social distancing attenuate or alter the traditional organizational levers. Several CEOs observed: “Keeping spirits high in a sales environment. At the moment our sales force has to work twice as hard for a quarter of the... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • June 10, 2022
  • Article

Does Your Company’s Culture Reinforce Its Strategy and Purpose?

By: Hubert Joly
Good strategy has traditionally been seen as the key to business success. More recently, purpose has become an essential element of doing business. But something else is missing: culture, or the essential elements of how an organization and its employees behave, as... View Details
Keywords: Success; Mission and Purpose; Organizational Culture; Corporate Strategy
Related
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

overlook our most powerful tool for effecting change: our own thoughts. Through a variety of exercises called Think Keys, Zaltman guides the reader through the mind’s most important unconscious and conscious dynamics. Zaltman has used... View Details
Keywords: Dina Gerdeman
  • 2019
  • Article

Overcoming Cultural Resistance to Open Source Innovation

By: John Winsor, Jin Hyun Paik, Michael Tushman and Karim R. Lakhani
Purpose: This article offers insight on how to effectively help incumbent organizations prepare for global business shifts to open source and digital business models.
Design/methodology/approach: Discussion related to observation, experience and case studies... View Details
Keywords: Open Source Innovation; Organizational Culture; Organizational Change and Adaptation; Business Model; Technological Innovation; Collaborative Innovation and Invention
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  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

"Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind." —Henry James As a professor of business administration in the Organizational Behavior Unit at the Harvard Business... View Details
Keywords: by Boris Groysberg and Susan Seligson

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