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  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

in the book the different roles, frequencies, participants, and agendas for operational review meetings and strategy review meetings. We open the book with a great quote often but perhaps inaccurately attributed to Sun Tzu in The Art of... View Details
Keywords: by Martha Lagace
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

“Making such information readily available,” says Pacelli, “can help companies attract talent, especially in a competitive labor market where job seekers have many options, and, in our experiment, are considering multiple positions at... View Details
Keywords: by Sean Silverthorne
  • January–February 2018
  • Article

Some Customers Would Rather Leave Without Saying Goodbye

By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details
Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior
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  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

Organizational Response to Environmental Demands: Opening the Black Box Authors:Magali A. Delmas and Michael W. Toffel Abstract This paper combines new and old institutionalism to explain enduring differences in organizational strategies.... View Details
Keywords: Martha Lagace
  • 19 Apr 2016
  • First Look

April 19, 2016

forthcoming Journal of Marketing Research Does 'Liking' Lead to Loving? The Impact of Joining a Brand’s Social Network on Marketing Outcomes By: John, Leslie K., Oliver Emrich, Sunil Gupta, and Michael I.... View Details
Keywords: Sean Silverthorne
  • February 2020
  • Supplement

Managing Blackout at Aluminum Bahrain B.S.C. (Alba) (B)

By: Joseph B. Fuller, Gamze Yücaoğlu and Youssef Abdel Aal
The case opens in 2017 as Tim Murray, CEO of Aluminum Bahrain (Alba), the largest single-site aluminum smelter in the world outside China and a major contributor to the Bahraini economy, was contemplating the recovery options as the company was facing the most severe... View Details
Keywords: Aluminum Industry; General Management; Cultural Change; Change Management; Crisis Management; Decision Making; Organizational Culture; Safety; Leadership; Emerging Markets; Bahrain; Middle East
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  • February 2020 (Revised March 2020)
  • Case

Managing Blackout at Aluminum Bahrain B.S.C. (Alba) (A)

By: Joseph B. Fuller, Gamze Yücaoğlu and Youssef Abdel Aal
The case opens in 2017 as Tim Murray, CEO of Aluminum Bahrain (Alba), the largest single-site aluminum smelter in the world outside China and a major contributor to the Bahraini economy, was contemplating the recovery options as the company was facing the most severe... View Details
Keywords: Aluminum; General Management; Cultural Change; Change Management; Crisis Management; Decision Making; Organizational Culture; Safety; Leadership; Emerging Markets; Bahrain; Middle East
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  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

European market overseas, and (3) concentrate on designing and producing new products for new and existing markets. There were several minority opinions, however. ASGMark commented, “The very idea of moving manufacturing of an American... View Details
Keywords: by James Heskett; Auto
  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

prevailed through the difficulties of finding capital, and through the difficulties of her own very limited social position. In a market in which there weren't many realms where women could play, she found a way. "She lived on a... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • 12 Nov 2008
  • First Look

First Look: November 12, 2008

with strategy-proofness and stability, and direct attention to some open questions. Does Individual Performance Affect Entrepreneurial Mobility? Empirical Evidence from the Financial Analysis Market Authors:... View Details
Keywords: Martha Lagace
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

imminent new product and pricing plans, as well as its existing brand power, could greatly hamper AMD's growth and thwart its new initiatives—which included opening up its architecture for end users to customize and recast its brand... View Details
Keywords: Martha Lagace
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

http://www.pearsonhighered.com/educator/product/Cost-Accounting/9780132109178.page Mixed Source Authors:Ramon Casadesus-Masanell and Gaston Llanes Publication:Management Science (forthcoming) Abstract We study competitive interaction between a profit-maximizing firm... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2018
  • Research & Ideas

8 Ways to Make Olympic Stadiums Useful After the Games End

after the torch has been extinguished and the athletes and spectators have gone home, the stadium built to host the opening ceremonies and other events—usually at enormous cost—remains. In After the Carnival: Key Factors to Enhance... View Details
Keywords: by Julia Hanna; Sports
  • 27 Sep 2011
  • First Look

First Look: September 27

learning and governance process. Implications for organization and leadership development and corporate governance are discussed. Read the paper: http://www.emeraldinsight.com/books.htm?chapterid=1937908&show=pdf Markets as Networks:... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2012
  • HBS Case

HBS Cases: Branding Yoga

Harvard Business School Professor Rohit Deshpandé often asks his marketing students a show-stopping question: Is everything brandable—and should everything be brandable? So when he read a November 2010 New York Times piece on the tensions... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

  Working PapersThe New Market for Federal Judicial Law Clerks Authors:Christopher Avery, Christine Jolls, Richard Posner, and Alvin E. Roth Abstract In the past, judges have often hired applicants for judicial clerkships as early as the... View Details
Keywords: Martha Lagace
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

management. To take advantage of unpredictable windows that might open and close quickly, and to spot and avoid unpredictable threats, leadership is required "beyond one larger-than-life executive," he says. An inseparable partnership... View Details
Keywords: by Kim Girard
  • 27 May 2014
  • First Look

First Look: May 27

http://bit.ly/BuySocialzStrategyBook August 2013 Marketing Letters Structural Models of Complementary Choices By: Berry, Steven, Ahmed Khwaja, Vineet Kumar, Andres Musalem, Kenneth C. Wilbur, Greg Allenby, Bharat Anand, et al.... View Details
Keywords: Sean Silverthorne
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

promote a more open and experimental culture. Just the beginning Artificial intelligence continues to evolve at a breakneck pace, creating plenty of ground-floor opportunities for entrepreneurs who are disciplined in their approach,... View Details
Keywords: by Rocio Wu
  • 22 Feb 2022
  • Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

been produced by men and women equally, about 6,500 more female-focused inventions would have emerged. Opening the idea spigot The team also analyzed a vast library of biomedical research articles published between the years 2000 and... View Details
Keywords: by Kristen Senz

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