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Show Results For
- All HBS Web
(816)
- News (192)
- Research (548)
- Events (8)
- Multimedia (5)
- Faculty Publications (275)
- 29 Apr 2021
- News
Equal Partner
angel investor, and a senior advisor at Republic, an online investment platform, Aditya certainly had the necessary expertise to identify and foster promising founders. But she had to wonder, “Why me? Why now?” She recalls asking a... View Details
- Profile
Roy Ben-Dor
getting married," Roy says. His fiancee, Nicole Setzen, is a licensed attorney in New York and Massachusetts. And now she runs her own online retail site for brides and mothers-to-be:... View Details
- 01 Jun 2017
- News
Case Study: Something New
expertise in various parts of a complex supply chain and high efficiency (to keep lead times down and costs manageable). But that is valuable precisely because it is difficult and thus very hard to replicate. —Ankur Daga (MBA 2005) What makes this View Details
Keywords: April White
- 01 Mar 2012
- News
Learning to Speak the Language of Business
companies with a commanding presence in their home markets. But to call Mikitani’s company, Rakuten, the Amazon.com of Japan would overlook fundamental differences for customers and merchants alike. “We created a real online marketplace... View Details
- Web
Global - Global Activities 2020
of HBS faculty interviewing business leaders from Africa, Asia, Latin America, and the Middle East. The five new videos feature South African business leaders in banking (Cas Coovadia), retail (Shirley Zinn), food (Robbie Brozin),... View Details
- 10 Apr 2012
- First Look
First Look: April 10
professionals, and parents alike forge their own paths to fulfillment. Publisher's Link: http://www.harpercollins.com/books/How-Will-You-Measure-Your-Life-Karen-Dillon?isbn=9780062102416&HCHP=TB_How+Will+You+Measure+Your+Life Retail... View Details
Keywords: Carmen Nobel
- 08 Jan 2025
- News
Mapping Pain Points at the IRS
Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
Case 818-079 Chewy.com (A) In late 2013, Ryan Cohen, cofounder and CEO of online pet products retailer Chewy.com, faces a “bet the company decision”—whether to stay with a third-party logistics provider... View Details
Keywords: Dina Gerdeman
- 03 Oct 2017
- News
Can Bezos’s Ties to Boston—and HBS—Seal the Deal?
electronics devices to Amazon’s online storefront. HBS would continue to play a role in Amazon’s development, with the article noting that two of Amazon’s earliest acquisitions included local companies founded by Warren Adams (MBA 1998)... View Details
Keywords: Retail Trade
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
If the COVID-19 crisis lasts four months, 65 percent of small retailers say there’s a good chance they’ll be forced to close permanently by the end of the year. Among restaurants and bars, 70 percent expect to go out of business if... View Details
- 01 Dec 2020
- News
Kill Groupthink
and your organization. Escape the bubble. With more than 90 percent of our information-gathering happening online these days, we are subject to more and more confirmation bias in the information we consume. The result is de facto tunnel... View Details
- 01 Apr 2000
- News
At Cyberposium, Amazon's Bezos Debunks Internet Myths
world," he said. "Probably more so because more business models are possible online." Myth #5: It's easier for bricks-and-mortar retailers to extend their business. Using books as an example, Bezos noted that View Details
- 03 Nov 2015
- First Look
November 3, 2015
next stage of growth. How should it balance opportunities to expand retail stores into a new market (Oslo, Norway) with additional growth in its home market—Sweden—with decisions about investments to build out its nascent View Details
Keywords: Sean Silverthorne
- Web
Latin America - Global Activities 2021
Bruck, who is now vice president, marketplace, Hispanic South America and Retail and Private Label, at MercadoLibre, hopes the case will help students understand that human experiences and emotions are an important part of leadership. “We... View Details
- 26 Nov 2012
- Research & Ideas
New Winners and Losers in the Internet Economy
Although much of the United States still struggles to recover from the 2008 economic crisis, the online world defies that bleak economic picture—the Internet continues to put a growing number of Americans to work. “In a very flat economy... View Details
- 14 May 2013
- First Look
First Look: May 14
mobilization that can improve labor conditions more broadly. Publisher's link: http://www.bostonreview.net/BR38.3/ndf_jodi_short_michael_toffel_global_brands_labor_justice.php Working Papers The Impact of Supplier Reliability on View Details
Keywords: Sean Silverthorne
- 01 Jun 2001
- News
Virtual Plant Tours and Beer Game Dysfunction
Professor Lynda Applegate’s Building E-Businesses course does more than just translate standard case material into an online format. She uses audio and video clips for storytelling, then offers eye-catching visuals and drill-down... View Details
- 28 Apr 2011
- Op-Ed
While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home
Connection is an example of one step in the right direction. Initiated last spring, IBM has brought together an initial consortium of seven major companies, including Caterpillar, Pfizer, Bank of America, Citibank, and AT&T, to develop an View Details
Keywords: by Rosabeth Moss Kanter
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
expensive merchandise with a limited wear life. PriceGrabber is a decoupler, too. Traditional consumer electronic retail stores depend on customers to come to their showrooms and tire-kick TVs and sound systems before buying. But the... View Details
Keywords: by Michael Blanding
- Profile
Andrea Nadosy
planted seeds – for entrepreneurship.” Nine months before entering HBS, those seeds already began to bear fruit in Meadowmere Lane, an online retailer of exquisite laptop bags. But as a business-owner in an... View Details