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  • All HBS Web  (2,221)
    • People  (5)
    • News  (736)
    • Research  (1,016)
    • Events  (16)
    • Multimedia  (6)
  • Faculty Publications  (273)
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  • 20 Jan 2010
  • First Look

First Look: Jan. 20

Abstract Often considered one of the major forces behind economic growth and development, the entrepreneurial firm can accelerate the speed of innovation and dissemination of new technologies, thus increasing a country's competitive edge... View Details
Keywords: Martha Lagace
  • 26 Apr 2010
  • Research & Ideas

When Other Companies Compete Like Crazy, Dare to Be Different

competitive vigilance that ultimately pushes them down a path of conformity. They will notice, for example, that competitor A has decided to offer a couple of new features in this market, or that competitor B has raised its prices in that... View Details
Keywords: by Sarah Jane Gilbert
  • 07 Feb 2012
  • First Look

First Look: February 7

researcher-collected data, the Internet opens exceptional possibilities both by increasing the amount of information available for researchers to gather and by lowering researchers' costs of collecting information. In this paper, I explore the Internet's View Details
Keywords: Sean Silverthorne
  • 10 Sep 2012
  • HBS Case

HBS Cases: Branding Yoga

Harvard Business School Professor Rohit Deshpandé often asks his marketing students a show-stopping question: Is everything brandable—and should everything be brandable? So when he read a November 2010 New York Times piece on the tensions... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 22 May 2007
  • First Look

First Look: May 22, 2007

formal models and theory can account for important aspects of software design evolution in large-scale systems. Download the paper: http://www.hbs.edu/research/pdf/07-081.pdf From Outsourcing to Global Collaboration: New Ways to Build... View Details
Keywords: Martha Lagace
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

Rachael Ray's career, beginning with her first appearance on NBC's Today show in March 2001. The case chronicles her success, exploring her various brands, promotional work, and expansion into new media... View Details
Keywords: Martha Lagace
  • 05 Nov 2007
  • Research & Ideas

The Changing Face of American Innovation

The contributions made by immigrant scientists and engineers for developing new U.S. technologies have been formidable—but not always well described. What we do know: While the foreign-born account for just over 10 percent of the U.S.... View Details
Keywords: by Sarah Jane Gilbert; Technology
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

team focused on what could they do differently to provide better results with greater efficiency," says Zimmerman. By doing this, you deliver more value today and set yourself up to deliver more value tomorrow. To Position Yourself, View Details
Keywords: by Paul Michelman
  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

in Shakespeare and English, became fascinated with the retailing field. In 1958, he described what was happening in the world of retail after the Second World War. He observed that new retailing concepts typically View Details
Keywords: by James Heskett; Retail
  • 07 Mar 2007
  • Research & Ideas

How Do You Value a “Free” Customer?

Businesspeople understand that not all customers are created equal—the 80-20 rule suggests that over time a small percentage of a company's customer base can generate a high percentage of its sales and profit. Models for calculating customer lifetime value are built on... View Details
Keywords: by Sarah Jane Gilbert; Web Services
  • 24 Apr 2012
  • First Look

First Look: April 24

Pollalis, Andreas Georgoulias, Stephen Ramos, and Daniel Schodek, 247-265. New York: Routledge, 2012 Abstract Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic... View Details
Keywords: Carmen Nobel
  • 15 Dec 2015
  • First Look

December 15, 2015

clinicians, and facilities. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50194 December 2015 Harvard Business Review Control the Negotiation Before It Begins By: Malhotra, Deepak Abstract—Countless books and articles... View Details
Keywords: Carmen Nobel
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

illustration of first-mover advantages. From its beginning in 1914, it created an integrated learning base to commercialize a new data processing punched-card technology. By the 1920s, its initial factory in... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 26 Jun 2017
  • Research & Ideas

How Cellophane Changed the Way We Shop for Food

considering cellophane. It’s deliberately transparent, after all. You’re meant to consider whatever it’s wrapping instead. Yet, it turns out that cellophane has a story worth telling. A new research paper exposes the historical... View Details
Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

as customer acquisition, on-time delivery, developing new services and products, and running efficiently. But operating performance is also a result; it is derivative of human performance. Human performance involves many things but is... View Details
Keywords: by Benson Shapiro
  • 20 Apr 2009
  • Research & Ideas

Misgovernance at the World Bank

Getting a seat at the table often makes all the difference in the world. New research from Harvard Business School suggests that this idea holds true literally at the World Bank, where the 24 countries serving on the Board of Executive... View Details
Keywords: by Martha Lagace
  • 23 Sep 2014
  • First Look

First Look: September 23

ancillary benefits raise questions about how to structure and price ShopRunner's offering. Meanwhile, an investment from Alibaba presents new opportunities in China but risks distraction from the core business. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2021
  • Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

With people all over the world beginning to get COVID-19 vaccines, most of the press coverage so far has focused on its amazing development. What’s receiving less attention is a critical last-mile issue that could stand in the way of... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim
  • 04 Mar 2020
  • Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

new research. In fact, social bonding among men may account for more than a third of the gender gap in promotions, according to the working paper The Old Boys’ Club: Schmoozing and the Gender Gap. “I’m not surprised the old boys’ club... View Details
Keywords: by Dina Gerdeman
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

received extraordinary support from its oversized Scientific Advisory Board; it had developed and secured a strong intellectual property portfolio that creates high barriers to entry for any new market entrants; and, it had $13 million of... View Details
Keywords: Sean Silverthorne
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