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Show Results For
- All HBS Web
(1,113)
- People (2)
- News (233)
- Research (674)
- Events (6)
- Multimedia (13)
- Faculty Publications (324)
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- 13 Nov 2012
- First Look
First Look: November 13
actions the activist investors took to get the attention of management, the board, and other investors. The businesses, secure transportation, and home security monitoring are described from both a business strategy and a financial... View Details
Keywords: Sean Silverthorne
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
deliberation. The Bank should also encourage debate on the project or policy reform in national legislatures prior to board discussion; The Implementation, Supervision, and Completion stage should use participatory monitoring and... View Details
Keywords: by Alnoor Ebrahim
- 09 Sep 2008
- First Look
First Look: September 9, 2008
Customer Management Strategy in Business Markets Harvard Business School Note 503-060 Describes in detail customer management strategies in business markets, including selection decisions, design and management of customer relationship strategies, View Details
Keywords: Sean Silverthorne
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
and health care. For example, all aspects of travel (e.g. airports, flights, hotels, car hire, rebooking, monitoring payments, etc.) can be integrated into a single stream of activity that not only centers on individual support, but that... View Details
Keywords: by Martha Lagace
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
and remain within the guidelines of the WDC charter, the UN secretary-general would name a review group to monitor each venture. The WDC itself, however, would remain a small organization managed by people from many countries—and not... View Details
Keywords: by George C. Lodge
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
to monitor TARP expenditures and recommend regulatory reforms. Led by Harvard Law School professor Elizabeth Warren, the panel recruited Moss, an expert in risk management, to provide historical context to the financial crisis and a... View Details
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
According to some analysts who had been monitoring the evolution of FASA, the decision was a step in the right direction, as "promoting customers' goodwill was important to strengthen the company." As a general rule,... View Details
- 26 May 2015
- First Look
First Look: May 26
have been impossible to create only a few years before. However, in 2014, both Apple and Google announced features in their new mobile operating systems that collected and displayed output from various health-wearables (like heart-rate View Details
Keywords: Sean Silverthorne
- 18 Feb 2015
- First Look
First Look: February 18
evidence. This paper analyzes the role of third-party information for VAT enforcement through two randomized experiments among over 400,000 Chilean firms. Announcing additional monitoring has less impact on transactions that are subject... View Details
Keywords: Sean Silverthorne
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
support, they don't have to fear their attacks or monitor their every move. When people give one another the benefit of the doubt and, better yet, believe in one another, more projects are launched, more innovations get seeded, and more... View Details
Keywords: by Rosabeth Moss Kanter
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
recruiters, interview with companies, and have private conversations with clients and team members (more on that later). Companies monitor productivity and goals, but in a world where COVID-19 has turned many companies into “federations... View Details
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
definition that extends the concept beyond the traditional binary retain/not retain view of retention. We discuss a variety of metrics to measure and monitor retention. We present an integrated framework for managing retention that... View Details
Keywords: Sean Silverthorne
- 03 May 2011
- First Look
First Look: May 3
authors provide a checklist that managers can use on a daily basis to monitor their progress-enhancing behaviors. Read the article: http://hbr.org/2011/05/the-power-of-small-wins/ar/1 The Best Way to Name Your Product 2.0 Authors:Marco... View Details
Keywords: Sean Silverthorne
- 20 Dec 2016
- First Look
December 20, 2016
how to build performance indicators to monitor financial goals, customer goals, internal process goals, and learning and growth goals. By focusing on these goals, the balanced scorecard gives managers a tracking tool for leading... View Details
Keywords: Carmen Nobel
- 05 Feb 2008
- First Look
First Look: February 5, 2008
put plans into action, monitoring their effectiveness in stage four. They review operational, environmental, and competitive data; assess progress; and identify barriers to execution. In the final stage, they test the strategy, analyzing... View Details
Keywords: Martha Lagace
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
performance, in conjunction with the accountability framework in each state. In order to operate in this new accountability environment, our districts are designing and implementing internal accountability systems that allow them to View Details
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
monitor where in the corporation's schools of experience the needed courses might be created, and ensure that promising managers have the opportunity to be appropriately schooled before they are asked to take the helm of a new-growth... View Details
Keywords: by Michael Raynor
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
internet. The case explores how the firm facilitated surveillance and monitoring of the internet under the Golden Shield project launched in 2000, and in 2004 served as a key participant in the CN2 upgrade that greatly enhanced official... View Details
Keywords: Dina Gerdeman
- 17 Jan 2017
- First Look
First Look at New Research: January 17
interactive control systems. The module discusses how top managers use the levers of control to inspire commitment to the organization’s purpose, stake out the territory for experimentation and competition, coordinate and monitor the... View Details
Keywords: Sean Silverthorne
- 04 Nov 2014
- First Look
First Look: November 4
monitoring of psycho-physiological measures. We find that participants are more likely to make utilitarian decisions when asked to suppress their emotions rather than when they do not regulate their affect. In Study 4, we show that one's... View Details
Keywords: Sean Silverthorne