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  • 22 Aug 2005
  • Research & Ideas

Balancing the Future Against Today’s Needs

remote monitoring service for cardiac device patients, which hit the market well before 2010 (the FDA approved it in January 2002). It was only by thinking in terms of "reinvention," says George, that this could have been... View Details
Keywords: by Paul Michelman
  • 25 Apr 2005
  • Research & Ideas

New Learning at American Home Products

in moving out of lower-value into higher-value paths as technologies and markets changed. Before World War II those managers became proficient in monitoring the processes of production and marketing in each of the different paths. After... View Details
Keywords: by Alfred D. Chandler Jr.; Chemical; Health; Manufacturing; Pharmaceutical
  • 12 Mar 2013
  • First Look

First Look: March 12

let people pay their bills online, and airline apps let them check in and monitor the status of their flights. (2) Offer unique value. In South Korea, commuters can use an app to order groceries while waiting for their trains. (3) Provide... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

and the key supporting activities that have to be undertaken in order to prepare people to be effective team leaders (or team members). We also provide guidance as to how senior managers can manage a portfolio of team projects, and View Details
Keywords: by Martha Lagace
  • 11 Jan 2016
  • Research & Ideas

Is Group Loyalty a Force for Good or Evil?

to cheat was tempting, where monitoring seemed absent, and where there was a clear benefit from cheating,” says Gino. “That seems to approximate reality, in terms of the real perils that exist within an organization.” Unbeknownst to the... View Details
Keywords: by Michael Blanding
  • 03 Aug 2010
  • First Look

First Look: August 3

loyalty, differential impacts of government sanctions, and standardization and internal monitoring of operations. We test our theory in the context of vehicle emissions testing in a state in which the government has outsourced inspection... View Details
Keywords: Martha Lagace
  • 23 Mar 2010
  • First Look

First Look: March 23

Effective self-policing is critical to contemporary regulatory designs that rely heavily on regulated entities to monitor and assure their own regulatory compliance. We investigate whether self-reporting, or the voluntary disclosure of... View Details
Keywords: Martha Lagace
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

are easily observable in process but is not related to outcomes that are difficult to monitor in process. In comparison, a member's role experience is positively related to both types of outcomes. Our results offer an approach for... View Details
Keywords: Martha Lagace
  • 19 Apr 2016
  • First Look

April 19, 2016

borrowers likely involve fewer monitoring tools and weaker control rights. We evaluate these explanations of cov-lite contract provisions in a large sample of U.S. loans for the 2001–2014 period. Consistent with creditor-driven... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

two steps to the side, and jumps over a large pothole. Congress took a giant step forward by establishing a framework for monitoring and addressing systemically risky institutions (SRI). The Federal Deposit Insurance Corporation is... View Details
Keywords: by Staff
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

contemporary regulatory designs, which rely heavily on regulated entities to monitor and assure their own regulatory compliance. We investigate whether self-reporting, or the voluntary disclosure of legal violations, can serve as a... View Details
Keywords: Martha Lagace
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

role of social capital is also key to overcoming obstacles related to weak economic institutions. In the absence of formal credit bureaus, many micro-credit organizations, for example, rely on the self-selection and mutual monitoring of a... View Details
Keywords: by Sean Silverthorne
  • 02 Sep 2002
  • Research & Ideas

The Role of Government When All Else Fails

vulnerable to natural disasters, such as flood plains. This would represent a form of moral hazard. Some critics argue, moreover, that unemployment insurance has rendered workers less careful about keeping their jobs, that deposit insurance has made depositors less... View Details
Keywords: by Laura Linard
  • 25 Oct 2016
  • First Look

October 25, 2016

set in May 2016, discusses sales strategy and managing sales and service at Oversight Systems, an Atlanta, Georgia–based software firm that developed analytics for organizations to monitor their data for errors, fraud, and operational... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

institutions,” says Moss. Ultimately when the scrum was over, the list was created, along with a new regulatory agency to monitor them. Rather than flocking to be on the list, firms have sought to get as far away from it as possible, as... View Details
Keywords: by Michael Blanding
  • 13 Nov 2012
  • First Look

First Look: November 13

actions the activist investors took to get the attention of management, the board, and other investors. The businesses, secure transportation, and home security monitoring are described from both a business strategy and a financial... View Details
Keywords: Sean Silverthorne
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

deliberation. The Bank should also encourage debate on the project or policy reform in national legislatures prior to board discussion; The Implementation, Supervision, and Completion stage should use participatory monitoring and... View Details
Keywords: by Alnoor Ebrahim
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

Customer Management Strategy in Business Markets Harvard Business School Note 503-060 Describes in detail customer management strategies in business markets, including selection decisions, design and management of customer relationship strategies, View Details
Keywords: Sean Silverthorne
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

and health care. For example, all aspects of travel (e.g. airports, flights, hotels, car hire, rebooking, monitoring payments, etc.) can be integrated into a single stream of activity that not only centers on individual support, but that... View Details
Keywords: by Martha Lagace
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

and remain within the guidelines of the WDC charter, the UN secretary-general would name a review group to monitor each venture. The WDC itself, however, would remain a small organization managed by people from many countries—and not... View Details
Keywords: by George C. Lodge
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