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  • All HBS Web  (1,183)
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  • 25 Oct 2016
  • First Look

October 25, 2016

can be used to evaluate the implications of marketing actions, consumer heterogeneity, competition, successive technology generations, and globalization. The exposition is filled with vivid examples from a... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

and other retailers are experimenting with offering rewards program members discounts on gasoline, for instance. And Stop & Shop recently rolled out Scan It! Mobile, an app that turns a customer's iPhone... View Details
Keywords: by Maggie Starvish; Retail
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

or multiple keystones, the heart of technology strategy for a niche player is to continually innovate by integrating technology available from the ecosystem to sharpen the niche offering that it is crafting.... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 10 May 2016
  • First Look

May 10, 2016

last decade has seen a sharp rise in patent litigation in the U.S., with 2015 having one of the highest patent lawsuit counts on record. In theory, this could be a consequence of growth in the commercialization of technology View Details
Keywords: Carmen Nobel
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

  Working PapersThe Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community Authors:Marco Iansiti and Gregory L. Richards Abstract In this paper, we examine... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2016
  • First Look

February 2, 2016

Education By: Snook, Scott, and Rakesh Khurana Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50349 forthcoming Administrative Science Quarterly Environmental Demands View Details
Keywords: Sean Silverthorne
  • 16 Jun 2009
  • First Look

First Look: June 16

it's benefiting them. Enterprise 2.0 makes clear that the new technologies are good for much more than just socializing—when properly applied, they help businesses solve pressing problems, capture dispersed View Details
Keywords: Martha Lagace
  • 16 Jun 2003
  • Research & Ideas

Historical Perspective: Levitt Shaped the Debate

one hand, could write a doctoral dissertation titled, "World War II Manpower Mobilization and Utilization in a Local Labor Market" and, three decades later, pen an opinion piece for The New York... View Details
Keywords: by Sean Silverthorne
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

it was doing for ICE in a January blog post. Microsoft’s Azure Government software allows organizations to move operations and processing to the cloud. Employees: Use technology for good On June 19, an open... View Details
Keywords: by James Heskett; Technology; Technology
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

School Case 909-007 In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology... View Details
Keywords: Martha Lagace
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

School Case 515-052 Philips Healthcare: Marketing the HealthSuite Digital Platform In June 2014, leading healthcare and consumer technology company Royal Philips (Philips) announced its HealthSuite Digital... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

peripheral products. I wanted to explain in some detail how this happened. Nancy Koehn: Reading Al's work, I was struck by the implications of technological change for the demand side of the economy. As a historian watching the... View Details
Keywords: by Jim Aisner
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

(on Technology & Innovation and Management Research Methodology), the 14-volume encyclopedia now offers users a fully searchable online resource linked to the wider literature View Details
Keywords: Sean Silverthorne
  • 05 May 2009
  • First Look

First Look: May 5, 2009

Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Publication:Production and Operations Management (forthcoming) Abstract This paper investigates the impact of self-service View Details
Keywords: Martha Lagace
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

technology and we have the systems, and they'd work if only people would use them," Ashraf says. "But in doing that, we're not realizing that they should be part of the... View Details
Keywords: by Carmen Nobel; Education; Health
  • 21 Dec 2010
  • First Look

First Look: December 21

  PublicationsHas the Shift to Stronger Intellectual Property Rights Promoted Technology Transfer, FDI, and Industrial Development? Authors:Lee Branstetter, C. Fritz Foley, and... View Details
  • 12 Feb 2001
  • Research & Ideas

Creating Value Across Borders

we've increasingly observed another phenomenon: ideas flowing back to the U.S. Take wireless technology in Europe, for example, where the standards are more uniform and... View Details
Keywords: by Staff
  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

going to be more and more prevalent in the workplace. We do a very poor job of teaching that in the United States—giving people a basic familiarity with digital technology that they’re going to need going... View Details
Keywords: by Kristen Senz; Retail; Manufacturing
  • 20 Jul 2010
  • First Look

First Look: July 20

David LaneHarvard Business School Case 810-075 Iqbal Quadir, a former New York investment banker, set about to bring universal telecommunications to his native Bangladesh. He was convinced that GSM, the same advanced wireless View Details
Keywords: Martha Lagace
  • 12 May 2009
  • First Look

First Look: May 12, 2009

world of advertising by transforming the way Americans watched television. BCM had developed a technology to make television "clickable," enabling viewers to interact with the content on their television screens. By April 2009,... View Details
Keywords: Martha Lagace
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