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  • All HBS Web  (4,000)
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  • All HBS Web  (4,000)
    • People  (11)
    • News  (1,262)
    • Research  (1,890)
    • Events  (9)
    • Multimedia  (83)
  • Faculty Publications  (1,247)
← Page 32 of 4,000 Results →
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

the purpose of the Board Scorecard is to define the board's informational needs so that it can complete board tasks. This Scorecard also includes self-assessment steps to monitor board composition and to... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 14 Feb 2005
  • Research & Ideas

Desktop Search and Revenue Streams

Yahoo is able to collect data, such as click patterns, from its users and use the information to individually "tune" searches to users' personal tendencies. Such product improvements, Horowitz said, will change the nature of... View Details
Keywords: by Julie Jette
  • April 2021
  • Case

Etsy: Crafting a Turnaround to Save the Business and Its Soul

By: Ranjay Gulati, Luciana Silvestri and Monte Burke
Etsy, the online seller of handmade goods, was founded in 2005 on an almost utopian ideal—a responsible, caring company that offered individual crafters a place to sell their wares, a wholesome alternative to companies that sold mass-manufactured products. The company... View Details
Keywords: Turnaround; Organizational Culture; Financial Condition; Organizational Change and Adaptation; Mission and Purpose; Transformation; Leadership
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Gulati, Ranjay, Luciana Silvestri, and Monte Burke. "Etsy: Crafting a Turnaround to Save the Business and Its Soul." Harvard Business School Case 821-092, April 2021.
  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

most widespread is that power is dirty. But power isn’t intrinsically good or bad; the dirtiness is not in power itself, but in us. It is up to every one of us how to acquire power and for what purposes we... View Details
Keywords: by Kristen Senz
  • 2025
  • Book

Talk: The Science of Conversation and the Art of Being Ourselves

By: Alison Wood Brooks
We all struggle with difficult conversations, but we're often not very good at easy ones either. Though we do it all the time, conversation is one of the most complex, demanding, and delicate of all human tasks, rife with possibilities for misinterpretation and... View Details
Keywords: Interpersonal Communication
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Brooks, Alison Wood. Talk: The Science of Conversation and the Art of Being Ourselves. Crown, 2025.
  • October 2018
  • Case

Phuc Huynh and Teach for Vietnam (A)

By: Leslie Perlow and Eunice Eun
This Harvard Business School case is about Harvard Kennedy School graduate, Phuc Huynh, who wants to establish Teach for Vietnam (TFV) in his home country and become an official Teach for All partner. It considers the concepts of giving back in one’s career and the... View Details
Keywords: Vietnam; Giving Back; Career Decisions; Education; Social Entrepreneurship; Personal Development and Career; Mission and Purpose; Leadership Development; Education Industry; Viet Nam; Asia
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Perlow, Leslie, and Eunice Eun. "Phuc Huynh and Teach for Vietnam (A)." Harvard Business School Case 419-036, October 2018.
  • 25 Jun 2025
  • News

Supporting HBS Faculty in Teaching with the Case Method: 20 Years of the Christensen Center for Teaching and Learning

  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described... View Details
Keywords: by James Heskett
  • 07 Sep 2021
  • News

Increasing Access and Expanding Opportunity

explore career options, and pursue their passions after graduation. What is the significance of the term “MBAid Journey” as it applies to the assistance provided to many HBS students while they are at the School View Details
Keywords: Jennifer Gillespie
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

the crisis without offering solutions and hope to their consumers. And, brands should keep their consumers fully informed about how to continue to gain access to their products and services during the... View Details
Keywords: by Jill Avery and Richard Edelman
  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

proprietary data to finetune an open-source model. For a company like Bloomberg, providing financial insights is mission critical, and so they cannot wait around for someone else to develop that AI model... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • January 2024
  • Case

ECOALF: Fashion for the Future

By: Elizabeth A. Keenan, Diego Aparicio, Carlota Moniz and María José Satrústegui
ECOALF, a Spanish fashion brand and sustainability pioneer, aimed to tackle the industry's challenges of excessive consumption and production. The brand's mission was to create timeless apparel exclusively from recycled and eco-responsible materials, matching the... View Details
Keywords: Business Growth and Maturation; Business Model; Decisions; Business Earnings; Profit; Growth and Development Strategy; Communication Intention and Meaning; Values and Beliefs; Mission and Purpose; Competition; Climate Change; Environmental Sustainability; Social Marketing; Marketing Channels; E-commerce; Corporate Social Responsibility and Impact; Fashion Industry; Spain; Germany; Italy; Europe; United States
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Keenan, Elizabeth A., Diego Aparicio, Carlota Moniz, and María José Satrústegui. "ECOALF: Fashion for the Future." Harvard Business School Case 524-057, January 2024.
  • Web

Course History - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Courses Course History Course History In keeping with the mission of Harvard Business School—to educate leaders who make a difference in... View Details
  • 2008
  • Book

Moral Gray Zones: Side Productions, Identity, and Regulation in an Aeronautic Plant

By: Michel Anteby
Anyone who has been employed by an organization knows not every official workplace regulation must be followed. When management consistently overlooks such breaches, spaces emerge in which both workers and supervisors engage in officially prohibited, yet tolerated... View Details
Keywords: Crime and Corruption; Moral Sensibility; Governance Controls; Production; Organizational Culture; Practice; France
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Anteby, Michel. Moral Gray Zones: Side Productions, Identity, and Regulation in an Aeronautic Plant. Princeton University Press, 2008.
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

contention is with organizational units whose purpose it is to coordinate field and headquarters around issues such as regional promotions. At one time, Campbell Soup had eighty-eight regional promotion... View Details
Keywords: by Benson Shapiro
  • March 2022
  • Teaching Note

The Robin Hood Army (A) and (B)

By: Susanna Gallani and Brian Trelstad
Teaching Note for HBS Case Nos. 119-007 and 120-017. View Details
Keywords: Accounting; Expansion; Organizational Culture; Organizational Change and Adaptation; Service Delivery; Social Entrepreneurship; Mission and Purpose; India; Pakistan
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Gallani, Susanna, and Brian Trelstad. "The Robin Hood Army (A) and (B)." Harvard Business School Teaching Note 122-094, March 2022.
  • 13 Jan 2020
  • Blog Post

Blending my Tech and Managerial Mindsets

members, I helped co-found CODE@HBS with the mission to bring technologists together at HBS. The club still exists today, and serves as a valuable resource both for students with prior experience as well as... View Details
  • 1994
  • Chapter

Beyond Strategy, Structure, and Systems to Purpose, Process, and People: Reflections on a Voyage of Discovery

By: C. A. Bartlett and S. Ghoshal
Keywords: Strategy; Organizational Structure; System; Mission and Purpose; Human Needs
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Bartlett, C. A., and S. Ghoshal. "Beyond Strategy, Structure, and Systems to Purpose, Process, and People: Reflections on a Voyage of Discovery." In The Relevance of a Decade: Essays to Mark the First Ten Years of the Harvard Business School Press, edited by Paula B. Duffy. Boston, MA: Harvard Business School Press, 1994.
  • 2016
  • Article

Academia's Emerging Crisis of Relevance and the Consequent Role of the Engaged Scholar

By: Andrew J. Hoffman
Universities are facing a crisis of relevance. While there are multiple reasons for this to be happening, one that deserves particular attention is the extent to which academic scholars do not see it as their role to engage in public and political discourse. However,... View Details
Keywords: Political Discourse; Public Engagement; Higher Education; Social Media
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Hoffman, Andrew J. "Academia's Emerging Crisis of Relevance and the Consequent Role of the Engaged Scholar." Journal of Change Management 16, no. 2 (2016): 77–96.
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

and uncharted ways. Trusting executives: Distribute authority. It’s important to shake the command-control model, which depends on hierarchy and rules. Leaders must learn to exercise influence without... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
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