Management Consulting - Publications - Faculty & Research

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Organizational Behavior - Faculty & Research

Obesity Care Re: Jon M. Jachimowicz 23 Jul 2024 Transforming the Workplace for People with Disabilities Re: Lakshmi Ramarajan 09 Jul 2024 Are Management Consulting Firms Failing to View Details

January 2010 (Revised March 2013)
Case

HubSpot: Lower Churn through Greater CHI

By: F. Asis Martinez Jerez, Thomas Steenburgh, Jill Avery and Lisa Brem

HubSpot, a web marketing startup is under pressure from VCs to rapidly acquire new customers and to maintain a low level of customer churn. In the case, students explore the drivers of customer churn and uncover opportunities to increase customer retention across the... View Details

Keywords: Business Startups; Customer Relationship Management; Customer Satisfaction; Customer Value and Value Chain; Forecasting and Prediction; Consumer Behavior; Happiness; Consulting Industry

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July 1998 (Revised August 1998)
Case

Community Wealth Ventures, Inc.

By: James E. Austin and Meredith D. Pearson

Share Our Strength, a successful anti-hunger nonprofit organization, created a for-profit subsidiary--Community Wealth Ventures (CWV)--to provide advisory services to companies and nonprofits on collaboration. Management is reviewing CWV's start-up experience. View Details

Keywords: Business Subsidiaries; For-Profit Firms; Governing and Advisory Boards; Management Analysis, Tools, and Techniques; Partners and Partnerships; Nonprofit Organizations; Consulting Industry

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Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

training at Emory University and a postdoctoral fellowship with Professor Andrés García at Georgia Tech. Somani Patnaik MBA 2023 Somani Patnaik is the co-founder and CEO of TurnipCare, an AI-based referral management and care coordination... View Details

23 Jul 2014
Lessons from the Classroom

Innovation Is Magic. Really

When business executives create innovative products or services, they often look to impress their customers by delivering an experience more meaningful, more delightful, than possibly expected. A true "wow!" moment. And Harvard Business School Professor Stefan Thomke... View Details

Keywords: by Dina Gerdeman; Consumer Products

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Christensen Center for Teaching & Learning

execution as the instructor moves through time from pre-class arrival, to the opening, through sequences of questioning, listening, and responding, to transitions and, ultimately, to the closing of the class. Discussion Management... View Details

Career Coach

Yiwei Zhao

Yiwei enjoys helping students explore opportunities in the following industries: Technology (big tech and growth-stage tech), self-driving cars, AI/ML, and consulting; and functions: product operations, product management, program management, chief of staff, economic... View Details

20 Nov 2012
Working Paper Summaries

Pay Harmony: Peer Comparison and Executive Compensation

Keywords: by Claudine Gartenberg & Julie Wulf

14 Feb 2023
Research & Ideas

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

His research comes at a time when an increasing number of people report being worn out on the job, with 43 percent of middle managers reporting burnout in the US and 70 percent of C-suite workers considering quitting to search for jobs... View Details

Keywords: by Michael Blanding

2022
Book

O Coração do Negócio Os princípios de liderança e a chave para o sucesso

By: Hubert Joly and Caroline Lambert

A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details

Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change

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Employment Data Trends

Function 2020 2021 2022 2023 2024 Business Development 5% 6% 7% 6% 8% Consulting 26% 25% 26% 26% 18% Finance 32% 33% 33% 33% 38% Corporate Finance 1% 0% 0% 0% 0% Investment Banking / Sales & Trading 3% 4% 3% 3% 5% Investment View Details

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

organizations?" Others saw limited potential in the concept. As Edward Hare put it, "There are some people capable of managing themselves in a larger organization but many who can't This strikes me as another of those 'ideas'... View Details

Keywords: by James Heskett; Retail

12 May 2021
Book

The Hard Truth About Being a CEO

Click to watch. David Fubini has never been a CEO of a major corporation, but during his 34-year career as a senior director at consulting firm McKinsey, he had ample opportunity to work closely with and observe CEOs and leaders of all... View Details

Keywords: by Michael Blanding

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details

Keywords: by Julia Hanna; Energy; Utilities

2022
Book

L'entreprise, une affaire de cœur

By: Hubert Joly and Caroline Lambert

A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details

Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change

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How to unleash “human magic" and achieve improbable results.

Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles – illustrated by multiple vivid and concrete stories -- that underpinned... View Details

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Latin America - Global

Business School, Fernanda was a Senior Director and Leader for LATAM Business Development at Merck and senior consultant at McKinsey & Co., serving as global Practice Manager for the Business Technology... View Details

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Research Services - Faculty & Research

management. Services include fact checking, literature reviews, data source consultation and purchasing as well as data manipulation and analysis. HBS also hosts the world’s preeminent collection of unique Historical Collections related... View Details

16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

overhaul of how policymakers, educators, and employers devise, construct, and manage career pathways, which are the routes aspiring workers take as they graduate from education and training to gainful employment. A white paper from the... View Details

Keywords: by Rachel Layne; Information Technology; Technology

June 2021
Case

Acelero Learning

By: Mario Small, Kathleen L. McGinn, Amy Klopfenstein and Katherine Chen

In November 2020, Henry Wilde, co-founder and CEO of Acelero, Inc., must decide whether to change his company’s program model for delivering early childhood education to low-income children. One of the only for-profit Head Start providers in the United States, Acelero... View Details

Keywords: Early Childhood Education; Organizational Change and Adaptation; Growth and Development Strategy; Adoption; Customer Focus and Relationships; Operations; Education Industry; North and Central America; United States

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