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    • All HBS Web  (9,268)
      • Faculty Publications  (895)

      Learning From FailureRemove Learning From Failure →

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      • 2012
      • Article

      Do Voters Demand Responsive Governments? Evidence from Indian Disaster Relief

      By: Shawn Cole, Andrew Healy and Eric Werker
      Using rainfall, public relief, and election data from India, we examine how governments respond to adverse shocks and how voters react to these responses. The data show that voters punish the incumbent party for weather events beyond its control. However, fewer voters... View Details
      Keywords: Political Elections; System Shocks; Natural Disasters; Policy; Motivation and Incentives; Public Opinion; India
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      Cole, Shawn, Andrew Healy, and Eric Werker. "Do Voters Demand Responsive Governments? Evidence from Indian Disaster Relief." Journal of Development Economics 97, no. 2 (March 2012): 167–181.
      • 2012
      • Chapter

      Lessons for the Financial Sector from 'Preventing Regulatory Capture: Special Interest Influence, and How to Limit It'

      By: Daniel Carpenter, David Moss and Melanie Wachtell Stinnett
      In the wake of the global financial crisis of 2007–09, regulatory capture has become at once a diagnosis and a source of discomfort. The word “capture” has been used by dozens upon dozens of authors—ranging from pundits and bloggers to journalists and leading... View Details
      Keywords: Regulatory Capture; Governing Rules, Regulations, and Reforms; Financial Crisis
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      Carpenter, Daniel, David Moss, and Melanie Wachtell Stinnett. "Lessons for the Financial Sector from 'Preventing Regulatory Capture: Special Interest Influence, and How to Limit It'." Chap. 3 in Making of Good Financial Regulation: Towards a Policy Response to Regulatory Capture, edited by Stefano Pagliari, 70–84. Grosvenor House Publishing Limited, 2012.
      • 2012
      • Article

      The Excess Burden of Government Indecision

      By: Francisco J. Gomes, Laurence J. Kotlikoff and Luis M. Viceira
      Governments are known for procrastinating when it comes to resolving painful policy problems. Whatever the political motives for waiting to decide, procrastination distorts economic decisions relative to what would arise with early policy resolution. In so doing, it... View Details
      Keywords: Saving; Risk and Uncertainty; Investment Portfolio; Decision Choices and Conditions; Retirement; Policy; Government and Politics
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      Gomes, Francisco J., Laurence J. Kotlikoff, and Luis M. Viceira. "The Excess Burden of Government Indecision." Tax Policy and the Economy 26 (2012): 125–163.
      • January – February 2012
      • Article

      What Business Schools Can Learn from the Medical Profession

      By: Nitin Nohria
      Keywords: Business Education; Health
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      Nohria, Nitin. "What Business Schools Can Learn from the Medical Profession." Harvard Business Review 90, nos. 1-2 (January–February 2012).
      • January – February 2012
      • Article

      When One Business Model Isn't Enough

      By: Ramon Casadesus-Masanell and Jorge Tarzijan
      Trying to operate two business models at once often causes strategic failure. Yet LAN Airlines, a Chilean carrier, runs three models successfully. Casadesus-Masanell, of Harvard Business School, and Tarziján, of the Pontificia Universidad Católica de Chile, explore how... View Details
      Keywords: Integration; Failure; Business Model; Service Operations; Asset Management; Value; Complexity; Competency and Skills; Business Strategy; Management Analysis, Tools, and Techniques; Risk and Uncertainty; Customer Relationship Management; Air Transportation Industry
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      Casadesus-Masanell, Ramon, and Jorge Tarzijan. "When One Business Model Isn't Enough." Harvard Business Review 90, nos. 1-2 (January–February 2012).
      • December 25, 2011
      • Article

      Leadership Lessons From the Shackleton Expedition

      By: Nancy F. Koehn
      Keywords: Leadership; Learning
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      Koehn, Nancy F. "Leadership Lessons From the Shackleton Expedition." New York Times (December 25, 2011).
      • Article

      Market Heterogeneity and Local Capacity Decisions in Services

      By: Dennis Campbell and Frances X. Frei
      We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and customer sensitivity to service time. Our findings, using data from one of the largest financial services providers in... View Details
      Keywords: Customer Satisfaction; Cost; Standards; Service Delivery; Service Operations; Performance Capacity; Performance Productivity; Financial Services Industry; United States
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      Campbell, Dennis, and Frances X. Frei. "Market Heterogeneity and Local Capacity Decisions in Services." Manufacturing & Service Operations Management 13, no. 1 (Winter 2011): 2–19. (Lead Article.)
      • August 2011 (Revised May 2012)
      • Case

      Haier: Taking a Chinese Company Global in 2011

      By: Tarun Khanna, Krishna G. Palepu and Phillip Andrews
      In 2011, Haier, China's leading appliance manufacturer, had over $20 billion in worldwide sales and had just been named the leading refrigerator manufacturer worldwide. Describes Haier's rise over three decades from a defunct refrigerator factory in China's Qingdao... View Details
      Keywords: Business Growth and Maturation; Global Strategy; Expansion; Diversification; Emerging Markets; Consumer Products Industry; Manufacturing Industry; China
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      Khanna, Tarun, Krishna G. Palepu, and Phillip Andrews. "Haier: Taking a Chinese Company Global in 2011." Harvard Business School Case 712-408, August 2011. (Revised May 2012.)
      • August 2011
      • Supplement

      InnoCentive.com (C)

      By: Karim R. Lakhani and Eric Lonstein
      InnoCentive.com enables clients to tap into internal and external solver networks to address various business issues. This case focuses on the outcome of InnoCentive's decision to post challenges related to environmental issues created by the Gulf Oil Spill. It reviews... View Details
      Keywords: Innovation and Invention; Networks; Decisions; Outcome or Result; Pollutants; Natural Disasters; Natural Environment; Japan
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      Lakhani, Karim R., and Eric Lonstein. "InnoCentive.com (C)." Harvard Business School Supplement 612-027, August 2011.
      • August 2011 (Revised October 2015)
      • Case

      Boardroom Battle Behind Bars: Gome Electrical Appliances Holdings—A Corporate Governance Drama

      By: William C. Kirby and Tracy Yuen Manty
      Despite widespread news of the incarceration of Gome Electronics' CEO, Huang Guangyu, Bain Capital felt they carefully undertook due diligence before making a significant investment in the company. The venture capital firm was confident that it and the current... View Details
      Keywords: China; Legal Aspects Of Business; Corruption; Risk; Corporate Governance; Crime and Corruption; Power and Influence; Risk Management; Business and Shareholder Relations; Venture Capital; Ethics; Governing and Advisory Boards; Governing Rules, Regulations, and Reforms; Values and Beliefs; Private Equity; China
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      Kirby, William C., and Tracy Yuen Manty. "Boardroom Battle Behind Bars: Gome Electrical Appliances Holdings—A Corporate Governance Drama." Harvard Business School Case 312-025, August 2011. (Revised October 2015.)
      • 2011
      • Chapter

      The Contribution of Teams to Organizational Learning

      By: Kathryn S. Roloff, Anita W. Woolley and Amy C. Edmondson
      Organizational learning theorists have proposed that teams play a critical role in organizational learning (Senge, 1990; Edmondson, 2002). Indeed, as organizations become increasingly more global, teams are formed to leverage knowledge, to increase efficiency, and to... View Details
      Keywords: Organizational Change and Adaptation; Groups and Teams; Learning
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      Roloff, Kathryn S., Anita W. Woolley, and Amy C. Edmondson. "The Contribution of Teams to Organizational Learning." In Handbook of Organizational Learning and Knowledge Management. 2nd ed. Edited by M. Easterby-Smith and M. Lyles, 249–272. London: John Wiley & Sons, 2011.
      • July 2011
      • Supplement

      Assistant Professor Gyan Gupta and the Wet Noodle Class (B)

      By: Dorothy Leonard
      Professor Gupta has imposed two new policies on his class, midway through the term: 1) No use of Internet to locate additional information on the company in the case; 2) an increase in the percentage of grades attributed to class participation. He meets with rebellion... View Details
      Keywords: Teaching; Learning; Internet and the Web; Governing Rules, Regulations, and Reforms; Change; Education Industry
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      Leonard, Dorothy. "Assistant Professor Gyan Gupta and the Wet Noodle Class (B)." Harvard Business School Supplement 912-406, July 2011.
      • July – August 2011
      • Article

      Evolve (Again)

      By: Rosabeth M. Kanter
      Frenzy over social networks and interactive media can produce equally overhyped predictions that everything will change, not to mention money-losing investments in silly ventures. Separating enduring strategic lessons from the hype can help avoid a new crash. Hint: the... View Details
      Keywords: Business Startups; Venture Capital; Investment; Technological Innovation; Organizational Change and Adaptation; Partners and Partnerships
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      Kanter, Rosabeth M. "Evolve (Again)." Harvard Business Review 89, nos. 7-8 (July–August 2011): 36.
      • 2011
      • Book

      Flying Without a Net: Turn Fear of Change into Fuel for Success

      By: Thomas J. DeLong
      Confronted by omnipresent threats of job loss and change, even the brightest among us are anxious. In response, we're hunkering down, blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable... View Details
      Keywords: Leadership Style; Personal Development and Career; Problems and Challenges; Attitudes; Behavior
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      DeLong, Thomas J. Flying Without a Net: Turn Fear of Change into Fuel for Success. Boston: Harvard Business Review Press, 2011.
      • 2011
      • Chapter

      The Importance of Work Context in Organizational Learning from Error

      By: Lucy H. MacPhail and Amy C. Edmondson
      Keywords: Working Conditions; Situation or Environment; Organizational Change and Adaptation
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      MacPhail, Lucy H., and Amy C. Edmondson. "The Importance of Work Context in Organizational Learning from Error." In Errors in Organizations, edited by D. Hoffman and M. Frese. Routledge, 2011.
      • June 2011
      • Article

      Truth in Giving: Experimental Evidence on the Welfare Effects of Informed Giving to the Poor

      By: Christina Fong and Felix Oberholzer-Gee
      It is often difficult for donors to predict the value of charitable giving because they know little about the persons who receive their help. This concern is particularly acute when making contributions to organizations that serve heterogeneous populations. While we... View Details
      Keywords: Philanthropy and Charitable Giving; Policy; Information; Knowledge Acquisition; Game Theory; Prejudice and Bias; Poverty; Welfare
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      Fong, Christina, and Felix Oberholzer-Gee. "Truth in Giving: Experimental Evidence on the Welfare Effects of Informed Giving to the Poor." Special Issue on Charitable Giving and Fundraising Journal of Public Economics 95, nos. 5-6 (June 2011): 436–444.
      • May 3, 2011
      • Article

      Leadership Lessons from the Saddle

      By: Nancy F. Koehn
      Keywords: Leadership; Learning
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      Koehn, Nancy F. "Leadership Lessons from the Saddle." Harvard Business Review Blogs (May 3, 2011).
      • 2011
      • Book

      Success with Science: The Winners' Guide to High School Research

      By: Shiv Gaglani, Maria Elena De Obaldia, Scott Duke Kominers, Dayan Li and Carol Y. Suh
      Do you want to develop useful skills, gain admission to top colleges, win scholarship money, excel at science competitions, and explore career options all while having fun? By reading this book and using the advice within it, you will learn how to formulate a research... View Details
      Keywords: Science; Research
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      Gaglani, Shiv, Maria Elena De Obaldia, Scott Duke Kominers, Dayan Li, and Carol Y. Suh. Success with Science: The Winners' Guide to High School Research. Tucson, AZ: Research Corporation for Science Advancement, 2011.
      • April 2011 (Revised April 2012)
      • Case

      Angels in British Columbia

      By: Josh Lerner, Thomas Hellmann and Ilkin Ilyaszade
      The case study provides an overview of the angel investment practices and describes government policies towards angel and venture capital investing in British Columbia, Canada. It focuses in particular on the Equity Capital Program (BCECP henceforth), which provides... View Details
      Keywords: Venture Capital; Private Equity; Investment; Policy; Taxation; Performance Improvement; Programs; British Columbia
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      Lerner, Josh, Thomas Hellmann, and Ilkin Ilyaszade. "Angels in British Columbia." Harvard Business School Case 811-100, April 2011. (Revised April 2012.)
      • April 2011
      • Article

      Strategies for Learning from Failure

      By: Amy C. Edmondson
      Many executives believe that all failure is bad (although it usually provides lessons)--and that learning from it is pretty straightforward. The author, a professor at Harvard Business School, thinks both beliefs are misguided. In organizational life, she says, some... View Details
      Keywords: Learning; Knowledge Use and Leverage; Leadership; Business Processes; Organizational Culture; Failure; Opportunities
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      Edmondson, Amy C. "Strategies for Learning from Failure." Harvard Business Review 89, no. 4 (April 2011).
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