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December 2005 (Revised May 2009)
Case

C.R. Smith and the Birth of American Airlines

By: Anthony Mayo and Laura Gaie Singleton

Presents an overview of the path that C.R. Smith pursued to build American Airlines into one of the largest airlines in the world in the 20th century. Over the course of his 30-year tenure as president of American Airlines, Smith deployed a three-pronged... View Details

Keywords: Leadership Style; Growth and Development Strategy; Industry Growth; Operations; Air Transportation Industry; United States

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15 Jan 2020
News

The Business of Access

Karae Lisle (MBA 1998) has watched firsthand the struggles of the homeless, with a close family member living on the streets and in shelters in Florida, on and off, for years. His personal struggles limited the family’s ability to help, so Lisle, based in Palo Alto,... View Details

Keywords: Maureen Harmon

August 2005 (Revised October 2005)
Case

Bill Belichick and the New England Patriots (A)

By: John R. Wells and Travis Haglock

What happens when an MBA buys a football team and hires a bunch of MBAs and a coach with an economics degree to run it? In this case, a historic three Super Bowls in five years. The end run Bob Kraft (HBS '65) used to acquire the New England Patriots. Why Kraft ignored... View Details

Keywords: Strategy; Management Style; Motivation and Incentives; Leading Change; Management Practices and Processes; Leadership Style; Sports; Management Teams; Sports Industry; United States

26 Jul 2018
News

Running the Numbers

she continues, “because they encourage that style of management, both internally with my team at KAGR and in our approach to helping client companies gain an edge on competitors. In sports and in business, the key to good View Details

Keywords: Deborah Blagg

17 Nov 2008
Research & Ideas

Decoding the Artful Sidestep

the right question poorly," the authors note. "In this research we find that, at least in part, people value style over substance because the style blinds us to the lack of substance," says... View Details

Keywords: by Martha Lagace

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

schools of thought in the modern high tech and versatile business environment." David Wittenberg said: " an effective leader must be true to himself. Personalities differ, so leadership styles... View Details

Keywords: by James Heskett; Service

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Summing Up: Which Schools Will Produce the Next Generation of Transformative Leaders? This month’s column featured two leaders who were able to build organizations that literally transformed the mutual fund and airline industries. In the process they created a cadre of... View Details

Keywords: by James Heskett; Air Transportation; Financial Services

31 Mar 2021
News

Sports as A Classroom: Lessons in Leadership, Diversity, Inclusion & Impact

01 Mar 2013
News

A United Front

Sustaining peak performance over not just years but decades may be the single most difficult challenge for executives, which makes Sir Alex Ferguson's 26-year run as manager of England's legendary Manchester United soccer club so noteworthy, especially in the... View Details

Keywords: Sean Silverthorne; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Management of Companies and Enterprises; Management

28 Jul 2021
News

Squarely in Their Corner

Amrita Ahuja (MBA 2007) witnessed the hard work and challenges involved in running a small business: Her first job was working as a summer camp day counselor at her parents’ daycare center in Cleveland Heights, Ohio. Appointed CFO of Square, Inc. in 2018, Ahuja says... View Details

Keywords: mentorship; entrepreneurship; fintech; career; work-life balance; Finance

14 Nov 2019
News

Are You a High Potential?

01 May 2006
News

The Five Messages Leaders Must Manage

Keywords: John Hamm

01 Oct 2001
News

Jeffery E. Sagansky: That's Entertainment

For most of the past 25 years, Jeff Sagansky has followed the same ritual every morning. He gets up early and pores over the previous day's Nielsen ratings, those omnipotent numbers that detail who's watching what on television from dawn to prime time. "I love the... View Details

Keywords: James E. Aisner; Arts, Entertainment

June 2005 (Revised August 2006)
Case

The Perfect CEO

By: G. Felda Hardymon and Ann Leamon

A venture capitalist must decide among three highly qualified candidates to be CEO of a start-up software company. Each has unique strengths and weaknesses and will take the company in very different directions. Whom should he recommend to the board? View Details

Keywords: Selection and Staffing; Competency and Skills; Leadership Style

Profile

Shaun Miller

& long term career? HBS has done a magnificent job at equipping me with the technical skills necessary to succeed - Discounted Cash Flow's, Five Forces, and leadership models are all nearly instinctual thanks to my MBA studies.... View Details

Keywords: Other Financial Services; Consulting; Nonprofit / Government

March 2006 (Revised November 2007)
Case

Manchester Bidwell Corporation (A)

By: James L. Heskett

The head of Manchester Bidwell Corp. ponders what it will take to replicate its social services in 100 cities across North America and internationally--an effort that ultimately would cost several hundred million dollars. View Details

Keywords: Cost vs Benefits; Social Entrepreneurship; Leadership Style; Growth Management; Welfare; North and Central America

September 2003 (Revised February 2004)
Case

Alessi: Evolution of an Italian Design Factory (B)

By: Youngme E. Moon, Vincent Dessain and Anders Sjoman

Since the 1970s, world-renowned architect and designer, Alessandro Mendini, has acted as adviser and counselor to Alessi, the Italian household goods design factory. By discussing Mendini's role as art director, the case introduces the artistic side of Alessi, where... View Details

Keywords: Design; Corporate Entrepreneurship; Leadership Style; Business or Company Management; Goals and Objectives; Consumer Products Industry; Italy