Publications

19 Jul 2023
News

The Best Leaders Are Also Technical Experts

27 Jun 2023
News

5 Reasons You Crack Under Pressure

30 Aug 2021
News

You’ve Built a Racially Diverse Team. But Have You Built an Inclusive Culture?

20 Nov 2020
News

What Kind of Startup Founder Are You?

14 Oct 2014
News

Abigail Johnson Named CEO of Fidelity Investments

Keywords: Securities, Commodities, and Other Financial Investments; Finance

August 2017
Case

Wake Up Call

By: David G. Fubini and Christine Snively

In 1993, three consultants at different stages in their careers must decide how to respond to what they considered to be unethical behavior from a partner at their firm. They each considered the potential consequences of reporting a senior colleague and the impact it... View Details

Keywords: Decision Making; Judgments; Leadership Style; Ethics; Consulting Industry; United States

December 1, 2023
Article

When Charismatic CEOs Are an Asset—and When They’re a Liability

By: Nitin Nohria

Starting in the 1980s, a generation of larger-than-life CEOs became full-blown celebrity, but over time, research suggested that charismatic CEOs tended to have drawbacks at leaders. However, charisma can be especially useful in two business concepts with big unknowns:... View Details

Keywords: Leadership Style; Business Startups; Risk and Uncertainty; Organizational Change and Adaptation

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December 2005 (Revised May 2009)
Case

C.R. Smith and the Birth of American Airlines

By: Anthony Mayo and Laura Gaie Singleton

Presents an overview of the path that C.R. Smith pursued to build American Airlines into one of the largest airlines in the world in the 20th century. Over the course of his 30-year tenure as president of American Airlines, Smith deployed a three-pronged... View Details

Keywords: Leadership Style; Growth and Development Strategy; Industry Growth; Operations; Air Transportation Industry; United States

Find at Harvard

15 Jan 2020
News

The Business of Access

Karae Lisle (MBA 1998) has watched firsthand the struggles of the homeless, with a close family member living on the streets and in shelters in Florida, on and off, for years. His personal struggles limited the family’s ability to help, so Lisle, based in Palo Alto,... View Details

Keywords: Maureen Harmon

April 2000 (Revised June 2000)
Case

Teach for America

On the eve of Teach For America's tenth reunion, Wendy Kopp, the 32-year-old founder and leader of the national teacher corps, is considering how to increase the impact of the organization. To date, the organization has placed 5,000 teachers in under-resourced public... View Details

Keywords: Organizational Change and Adaptation; Social Entrepreneurship; Teaching; Leadership Style; Education Industry; United States

June 1992 (Revised September 1993)
Case

Serendipity Software

Two partners, Anne Salpryn and Tom Hilliard, successfully develop a creative software company. While Anne becomes more managerially oriented, Tom wants to remain a software project creator. The partnership becomes jeopardized as Tom's personal life begins to fall apart... View Details

Keywords: Partners and Partnerships; Entrepreneurship; Software; Leadership Style; Gender Characteristics; Conflict and Resolution; Information Technology Industry

21 Mar 2025
News

What We Can Learn From “The Oracle of Wall Street”

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Byron Wien (MBA 1956) was a Wall Street icon. He had a 50-year career that included chief investment strategist roles at Morgan Stanley and Blackstone, and was well... View Details

Keywords: Finance

Web

2013 Symposium - Race, Gender & Equity

Differences Don’t Tell the Full Story Alice Eagly Speaks at the 2013 Gender & Work Symposium Women As Leaders: Leadership Style Versus Leaders’ Goals Women As Leaders: View Details

December 2016 (Revised December 2017)
Case

Faber-Castell

By: Ryan Raffaelli and Christine Snively

By 2016, Count Anton-Wolfgang von Faber-Castell had led the 255-year-old pencil manufacturer Faber-Castell through waves of technological change. The pocket calculator decimated Faber-Castell’s slide rule business in the 1970s, and computer aided design technology... View Details

Keywords: Leadership Style; Leading Change; Family Ownership; Manufacturing Industry; Germany

April 1996 (Revised June 1999)
Case

NYPD New

By: James L. Heskett

Police Commissioner Bratten and his staff have led a process designed to create a results-oriented police department from one that previously emphasized and measured effort. With increasing budgeting pressures, the next phase of effort calls for increasing emphasis on... View Details

Keywords: Leadership; Performance Productivity; Leadership Style; Budgets and Budgeting; Public Administration Industry