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  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

example, have any shares changed hands since the last meeting? Are there new tax laws shareholders need to be aware of? If your family has fifteen or fewer adults, you may be able to have in-depth discussions and create plans and policies... View Details
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

Years of bull market bliss gave brokerage clients few reasons to open their account statements—until March. Within one month, stocks in the United States notched their biggest one-day losses—and gains—as mounting fears about COVID-19’s economic impact and efforts to... View Details
Keywords: by Danielle Kost; Financial Services
  • 11 Jun 2018
  • Research & Ideas

Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas

Kikovic Each year, the small northeast Texas town of Marshall pulls out all of the stops for its annual Wonderland of Lights festival. And for years, South Korean electronics company Samsung also worked hard to make it special. The festival started with the Samsung... View Details
Keywords: by Michael Blanding; Legal Services
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

conditions are being met now, or could be met with low-cost policies.” Do ‘Ban the Box’ laws backfire? In recent years, 35 states and 150 cities and counties have adopted so-called “Ban the Box” laws that... View Details
Keywords: by Jay Fitzgerald
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

the rule of law doesn't function. My first book projects—The Power and the Money and The Politics of Property Rights—looked at how businesses solved that problem in revolutionary Mexico. Firms in Mexico, both foreign and domestic, dealt... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 14 Dec 2007
  • Op-Ed

When Your Product Becomes a Commodity

profits? If you've heard it, you've probably wondered if it was just a convenient excuse or if the manager had a valid point. The truth is, even when a raw material has no value added and quality standards are set by law or the industry,... View Details
Keywords: by John Quelch
  • 25 Oct 2020
  • Research & Ideas

The Dark Side of Fintech Borrowing

requirement introduced by the Dodd-Frank Act for fintech lenders might serve the industry well, Di Maggio suggests. The law “forced the banks to actually make sure that the borrowers will be able to repay their loans.” “In the mortgage... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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Hsieh, Nien-hê, Amy Klopfenstein, and Sarah Mehta. "Culture at Google." Harvard Business School Case 320-050, March 2020. (Revised August 2020.)
  • 01 Mar 2021
  • Research & Ideas

How Systemic Racism Can Threaten National Security

no closer to addressing the underlying causes of systemic racism. Two months ago, a mob of supporters of former President Donald J. Trump stormed the US Capitol, which had a far smaller law enforcement presence than it did during protests... View Details
Keywords: by Rachel Layne
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

earned paychecks for goods and services, pledge our lives to another person in marriage, cast a ballot for someone who will represent our interests. We rely on laws and contracts as safety nets, but even those systems are ultimately built... View Details
Keywords: by Kristen Senz
  • February 2016 (Revised March 2019)
  • Case

Bankruptcy at Caesars Entertainment

By: Kristin Mugford and David Chan
Caesars Entertainment was a large casino operator in the United States that had been purchased in a 2008 leveraged buyout by Apollo and TPG. In January 2015, Caesars Entertainment Operating Company (CEOC), its largest subsidiary, filed for Chapter 11. This set up a... View Details
Keywords: Gaming; Chapter 11; Fraudulent Conveyance; Apollo; TPG; Bankruptcy; Leveraged Buyouts; Restructuring; Capital Structure; Insolvency and Bankruptcy; Private Equity; Financial Management; Lawsuits and Litigation; Negotiation; Games, Gaming, and Gambling; Entertainment and Recreation Industry; Las Vegas
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Mugford, Kristin, and David Chan. "Bankruptcy at Caesars Entertainment." Harvard Business School Case 216-052, February 2016. (Revised March 2019.)
  • Article

Big Other: Surveillance Capitalism and the Prospects of an Information Civilization

By: Shoshana Zuboff
This article describes an emergent logic of accumulation in the networked sphere, 'surveillance capitalism,' and considers its implications for 'information civilization.' The institutionalizing practices and operational assumptions of Google Inc. are the... View Details
Keywords: Surveillance Capitalism; Big Data; Google; Information Society; Privacy; Internet Of Everything; Rights; Economic Systems; Analytics and Data Science; Internet and the Web; Ethics
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Zuboff, Shoshana. "Big Other: Surveillance Capitalism and the Prospects of an Information Civilization." Journal of Information Technology 30, no. 1 (March 2015): 75–89.
  • 17 Sep 2021
  • Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

Former Theranos employees began testifying this week against Elizabeth Holmes, the once-celebrated biotech’s founder and CEO, in a criminal trial that has Silicon Valley worried. In opening statements last week, federal prosecutors charged that Holmes and the company’s... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies
  • 30 Jul 2007
  • Research & Ideas

Repugnant Markets and How They Get That Way

engage in a voluntary transaction, it must be because they both want to, and it makes them better off. The kinds of things I'm calling repugnant are transactions that some people don't want other people to engage in. Repugnant is different from, say, disgusting. There... View Details
Keywords: by Martha Lagace
  • 07 Jun 2012
  • Working Paper Summaries

How Short-Termism Invites Corruption--And What to Do About It

Keywords: by Malcolm S. Salter
  • March 2018 (Revised March 2019)
  • Case

Gender and Free Speech at Google (A)

By: Nien-hê Hsieh, Martha J. Crawford and Sarah Mehta
In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled “Google’s Ideological Echo Chamber,” which posited that innate biological... View Details
Keywords: Free Speech; Representation; Diversity; Gender; Race; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Labor; Employment; Lawsuits and Litigation; Organizational Culture; Technology Industry; United States; California
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Hsieh, Nien-hê, Martha J. Crawford, and Sarah Mehta. "Gender and Free Speech at Google (A)." Harvard Business School Case 318-085, March 2018. (Revised March 2019.)
  • 10 Nov 2011
  • Working Paper Summaries

Spatial Determinants of Entrepreneurship in India

Keywords: by Ejaz Ghani, William R. Kerr & Stephen O'Connell
  • Research Summary

Great Negotiator Study Initiative

By: James K. Sebenius

What can be legitimately be learned from closely studying great negotiators at work? Since 2000, the Program on Negotiation (PON)—an active inter-university consortium mainly comprised of numerous faculty from across... View Details

  • Article

Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter

By: Rosabeth M. Kanter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give... View Details
Keywords: Standards; Interests; Decision Making; Behavior; Value; Groups and Teams; Performance Expectations; Organizational Culture; Leadership; Business Cycles; Forecasting and Prediction; Motivation and Incentives
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Kanter, Rosabeth M. "Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter." Alabama Law Review 62, no. 5 (2011).
  • February 2015
  • Case

CLP: Powering Asia

By: George Serafeim, Rebecca Henderson and Dawn Lau
Richard Lancaster, taking over from Andrew Brandler, was the Chief Executive Officer (CEO) of CLP Holdings Ltd., one of the leading power companies in Asia, with operations in China, Southeast Asia, Taiwan, Australia, and India, and an energy portfolio spanning coal,... View Details
Keywords: Energy Generation; Environmental Sustainability; Goals and Objectives; Values and Beliefs; Growth and Development Strategy; Strategic Planning; Energy Industry; Asia; India
Citation
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Serafeim, George, Rebecca Henderson, and Dawn Lau. "CLP: Powering Asia." Harvard Business School Case 115-038, February 2015.
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