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Publications

Publications

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  • All HBS Web  (2,174)
    • People  (1)
    • News  (581)
    • Research  (1,019)
    • Events  (39)
    • Multimedia  (15)
  • Faculty Publications  (603)

Show Results For

  • All HBS Web  (2,174)
    • People  (1)
    • News  (581)
    • Research  (1,019)
    • Events  (39)
    • Multimedia  (15)
  • Faculty Publications  (603)
← Page 32 of 2,174 Results →

    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • Research Summary

    Business History

    By: Walter A. Friedman
    Walter Friedman serves as co-editor of Business History Review. He has a special interest in the history of marketing and personal selling, and is author of Birth of a Salesman: The Transformation of Selling in America (Harvard, 2004). He is also interested in the... View Details
    • 11 Dec 2018
    • News

    Herzlinger Editorial Influences Federal Healthcare Policy

    • 06 Mar 2014
    • HBS Seminar

    Karthik Ramanna, Harvard Business School

      Carliss Y. Baldwin

      Carliss Y. Baldwin is the William L. White Professor of Business Administration at the Harvard Business School. She studies the process of design and its impact of design architecture on firm strategy, platforms, and business ecosystems. With Kim Clark, she authored... View Details

      Keywords: computer; electronics; software
      • 2018
      • Article

      Service Operations: What's Next?

      By: Joy M. Field, Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi and Jie J. Zhang
      The purpose of this article is to present exciting and innovative research questions in service operations that are aligned with eight key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel.... View Details
      Keywords: Service Operations; Research; Collaborative Innovation and Invention
      Citation
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      Field, Joy M., Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi, and Jie J. Zhang. "Service Operations: What's Next?" Journal of Service Management 29, no. 1 (2018): 55–97.

        Ryan L. Raffaelli

        Ryan Raffaelli is the Marvin Bower Associate Professor of Business Administration at Harvard Business School. He created and teaches the MBA course "Leadership: Execution and Action Planning" (LEAP) and serves... View Details

        Keywords: publishing industry; advertising; consulting; information technology industry; grocery; nonprofit industry; retailing; consumer products; federal government
        • 26 Oct 2021
        • News

        One in Five Americans Has Medical Debt in Collections, Study Finds. It’s Worse in the South

        • Research Summary

        Helping at Work

        By: Teresa M. Amabile

        This research focuses on collaboration and helping in creative project teams. Colin Fisher (UCL), Julianna Pillemer (NYU Stern School), and I developed a multi-year research program examining help received and given, including successful and unsuccessful helping... View Details

        Keywords: Collaboration; Helping; Creativity; Creative Industries
        • 29 Oct 2014
        • News

        Pool of grey talent could transform the world

        • 13 Oct 2016
        • News

        Study shows coupons lead to big profits for drugmakers

          Monique Burns Thompson

          Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

          • 06 May 2012
          • News

          Businesses brace for Greek exit

          • 07 Feb 2008
          • News

          Harvard Business School Faculty Members Win Smith Breeden Prize for Distinguised Paper in Finance

            Anita Elberse

            Anita Elberse is the Lincoln Filene Professor of Business Administration at Harvard Business School.

            Professor Elberse develops and teaches an MBA course covering the "Businesses of Entertainment, Media, and Sports," which ranks among the most sought-after... View Details

            Keywords: advertising; arts; broadcasting; communications; consumer products; e-commerce industry; electronics; entertainment; fashion; home video games; information; marketing industry; motion pictures; music; publishing industry; sports; telecommunications; video games
            • 02 Jan 2020
            • News

            Hospitals Merged. Quality Didn’t Improve.

            • 21 Jun 2021
            • News

            A New Study Quantifies the Cost of Gender Bias: 6,500 Missed Opportunities for Women

            • June 2020 (Revised July 2023)
            • Case

            Time Out: The Evolution from Media to Markets

            By: Kate Barasz and Eva Ascarza
            In February 2020, Time Out’s chief executive officer Julio Bruno is evaluating the strategic direction of the company. Over the span of five decades, Time Out — the global media and entertainment brand — had gone from a self-published counterculture publication in... View Details
            Keywords: Branding; Media Businesses; Hospitality; Hospitality Industry; Digital; Brands and Branding; Media; Marketing; Marketing Strategy; Organizational Change and Adaptation; Strategy; Media and Broadcasting Industry; Media and Broadcasting Industry; United Kingdom; United States
            Citation
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            Barasz, Kate, and Eva Ascarza. "Time Out: The Evolution from Media to Markets." Harvard Business School Case 520-128, June 2020. (Revised July 2023.)

              Dennis Campbell

              Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

              Keywords: financial services; service industry; hotels & motels; consumer products; restaurant; manufacturing; professional services
              • 2018
              • Article

              Service Operations: What Have We Learned?

              By: Liana Victorino, Joy M. Field, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda V. Roth, Enrico Secchi and Jie J. Zhang
              The purpose of this article is to identify research themes in service operations that have great potential for exciting and innovative conceptual and empirical work. To frame these research themes, the article provides a systematic literature review of operations... View Details
              Keywords: Service Operations; Knowledge; Research
              Citation
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              Victorino, Liana, Joy M. Field, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda V. Roth, Enrico Secchi, and Jie J. Zhang. "Service Operations: What Have We Learned?" Journal of Service Management 29, no. 1 (2018): 39–54.
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