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  • All HBS Web  (1,829)
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    • Research  (1,279)
    • Events  (3)
    • Multimedia  (18)
  • Faculty Publications  (1,028)
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  • Article

Put the Customer Back in the Boardroom

By: John A. Quelch and Gail J. McGovern
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Quelch, John A., and Gail J. McGovern. "Put the Customer Back in the Boardroom." Directors & Boards 27, no. 4 (Summer 2003): 87–88.
  • Article

Consumer Promotions and the Acceleration of Product Purchases

By: Scott A. Neslin, Caroline Henderson and John A. Quelch
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Neslin, Scott A., Caroline Henderson, and John A. Quelch. "Consumer Promotions and the Acceleration of Product Purchases." Marketing Science 4, no. 2 (Spring 1985): 147–165.
  • January 2014 (Revised June 2014)
  • Supplement

Dumb Ways To Die: Advertising Train Safety (B)

By: John Quelch
The case series focuses on Melbourne Trains' viral advertising campaign to improve safe behaviors around trains among young people. This iconic, low budget campaign swept the Cannes Lions advertising awards in 2013 and became a social media sensation. View Details
Keywords: Marketing Channels; Marketing Communication; Viral Advertising; Advertising; Advertising Campaigns; Public Sector; Marketing Communications; Marketing Strategy; Digital Marketing; Advertising Industry; Public Administration Industry; Media and Broadcasting Industry; Oceania; Europe
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Quelch, John. "Dumb Ways To Die: Advertising Train Safety (B)." Harvard Business School Supplement 514-080, January 2014. (Revised June 2014.)
  • January 2014 (Revised June 2014)
  • Case

Dumb Ways To Die: Advertising Train Safety (A)

By: John Quelch
The case series focuses on Melbourne Trains' viral advertising campaign to improve safe behaviors around trains among young people. This iconic, low budget campaign swept the Cannes Lions advertising awards in 2013 and became a social media sensation. View Details
Keywords: Viral Marketing; Advertising; Marketing Communications; Social Marketing; Digital Marketing; Advertising Industry; Media and Broadcasting Industry; Public Administration Industry; Oceania; Europe
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Quelch, John. "Dumb Ways To Die: Advertising Train Safety (A)." Harvard Business School Case 514-079, January 2014. (Revised June 2014.)
  • March 2001
  • Editorial

In My Opinion: Let the Market Shape Higher Education

By: John Quelch
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Quelch, John. "In My Opinion: Let the Market Shape Higher Education." Management Today (March 2001), 18.
  • June 24, 2016
  • Article

Health Insurance Mergers Put Consumers Last

By: John A. Quelch
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Quelch, John A. "Health Insurance Mergers Put Consumers Last." The Hill (June 24, 2016). (Opinion.)
  • 2000
  • Chapter

Will Business Schools Last?

By: John A. Quelch
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Quelch, John A. "Will Business Schools Last?" In The World in 2001, edited by Dudley Fishburn, 117. London: Economist Group, 2000.
  • March 8, 2008
  • Comment

Marketing Your Way Through a Recession

By: John A. Quelch
The signs of an imminent recession are all around us. The spillover from the subprime mortgage crisis is weakening both consumer confidence and the consumer spending—much of it on credit—that has been buoying the U.S. economy. View Details
Keywords: Marketing; Recession; Products And Sales; Core Values; Fluctuation; Volatility; Economic Growth; Economic Slowdown and Stagnation; Growth and Development; Marketing Strategy; Product Marketing; Risk and Uncertainty; Salesforce Management; Asia; Europe; Latin America; North and Central America
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Quelch, John A. "Marketing Your Way Through a Recession." Harvard Business School Working Knowledge (March 8, 2008).
  • August 26, 2009
  • Comment

Where Cash for Clunkers Ran Off the Road

By: John A. Quelch
Today, let us celebrate the end of an unjustifiable drain on the U.S. taxpayer: the Cash for Clunkers (C4C) program.

True, C4C greatly boosted the number of consumers visiting car dealers. Doubtless, some new cars were sold to consumers who thought they... View Details
Keywords: Government Programs; Environmental Impact; Government Waste; Customer Behavior; Economic Growth; Economy; Financial Crisis; Government and Politics; Leadership; Marketing; Programs; Value; Auto Industry; Consumer Products Industry; Public Administration Industry; United States
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Quelch, John A. "Where Cash for Clunkers Ran Off the Road." Harvard Business School Working Knowledge (August 26, 2009).
  • 2009
  • Blog

Harvard Business Online—Marketing Know:How: How Harvard Licensed its Brand

By: John A. Quelch
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Quelch, John A. "How Harvard Licensed its Brand." Harvard Business Online—Marketing Know:How (blog). September 9, 2009. https://hbr.org/2009/09/how-harvard-licensed-its-brand.
  • 2009
  • Blog

Harvard Business Online—Marketing Know:How: How to Value the Advertising-Supported Internet

By: John A. Quelch
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Quelch, John A. "How to Value the Advertising-Supported Internet." Harvard Business Online—Marketing Know:How (blog). June 29, 2009. https://hbr.org/2009/06/how-to-value-the-advertisingsu/.
  • 2009
  • Blog

Harvard Business Online—Marketing Know:How: How Financial Brands Should Market In a Recession

By: John A. Quelch
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Quelch, John A. "How Financial Brands Should Market In a Recession." Harvard Business Online—Marketing Know:How (blog). April 15, 2009. https://hbr.org/2009/04/how-financial-brands-should-ma.
  • 2009
  • Blog

Harvard Business Online—Marketing Know:How: How CMOs Should Function in a Recession

By: John A. Quelch
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Quelch, John A. "How CMOs Should Function in a Recession." Harvard Business Online—Marketing Know:How (blog). February 23, 2009. https://hbr.org/2009/02/how-cmos-should-function-in-a.
  • 2008
  • Blog

Harvard Business Online—Marketing Know:How: How to Market in a Recession

By: John A. Quelch
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Quelch, John A. "How to Market in a Recession." Harvard Business Online—Marketing Know:How (blog). September 24, 2008. https://hbr.org/2008/09/how-to-market-in-a-recession.
  • 2008
  • Blog

Harvard Business Online—Marketing Know:How: How Negative Advertising Works (And When it Doesn't)

By: John A. Quelch
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Quelch, John A. "How Negative Advertising Works (And When it Doesn't)." Harvard Business Online—Marketing Know:How (blog). May 12, 2008. https://hbr.org/2008/05/how-negative-advertising-works.
  • 2007
  • Blog

Harvard Business Online—Marketing Know:How: Customers Demand and Deserve Respect

By: John A. Quelch
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Quelch, John A. "Customers Demand and Deserve Respect." Harvard Business Online—Marketing Know:How (blog). December 17, 2007. https://hbr.org/2007/12/what-i-learned-from-you-2/.
  • 2007
  • Blog

Harvard Business Online—Marketing Know:How: How To Avoid the Commodity Trap

By: John A. Quelch
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Quelch, John A. "How To Avoid the Commodity Trap." Harvard Business Online—Marketing Know:How (blog). December 13, 2007. https://hbr.org/2007/12/how-to-avoid-the-commodity-tra.
  • 2007
  • Blog

Harvard Business Online—Marketing Know:How: How To Profit from Scarcity

By: John A. Quelch
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Quelch, John A. "How To Profit from Scarcity." Harvard Business Online—Marketing Know:How (blog). August 31, 2007. http://hbswk.hbs.edu/item/how-to-profit-from-scarcity.
  • August 24, 2005
  • Article

Universities and the War on Terror

By: John A. Quelch
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Quelch, John A. "Universities and the War on Terror." Washington Times (August 24, 2005).
  • September 4, 2005
  • Article

Expert View: America's Big-Hitters Must Stop Playing Hardball

By: John A. Quelch
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Quelch, John A. "Expert View: America's Big-Hitters Must Stop Playing Hardball." Independent (London) (September 4, 2005), 8.
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