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Show Results For
- All HBS Web
(1,346)
- People (2)
- News (338)
- Research (873)
- Events (6)
- Multimedia (1)
- Faculty Publications (325)
- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
employees are concerned, the problem in their organization had to do with the fundamentals of management and leadership, not the quality or commitment of the people nor the quality of management systems and... View Details
Keywords: Judith A. Ross
- 01 Mar 2009
- News
The Myth of Laissez-Faire
the past) a catalyst for protecting and expanding the rights, opportunities, and quality of life of all citizens. We’ve just seen what too little government regulation can lead to; maybe we need to give bigger government a bigger chance... View Details
- October 14, 2019
- Article
Designing Better Online Review Systems
By: Geoff Donaker, Hyunjin Kim and Michael Luca
Online reviews are transforming the way consumers choose products and services of all sorts. We turn to TripAdvisor to plan a vacation, Zocdoc to find a doctor, and Yelp to choose a new restaurant. Reviews can create value for buyers and sellers alike, but only if they... View Details
Donaker, Geoff, Hyunjin Kim, and Michael Luca. "Designing Better Online Review Systems." Harvard Business Review 97, no. 6 (November–December 2019): 122–129.
- 01 Mar 2015
- News
Alumni and Faculty Books for March 2015
165, 2003) (Catto Creations LLC) Nick curated this collection of essays by a wide array of authors, who share a passion for quality leadership in every walk of life and provide candid insights, helpful tips, memorable quotes, and... View Details
- 01 Mar 2004
- News
A Case for Coffee
grown by 400,000 small-scale farmers owning fewer than ten acres of land. After much back and forth about the numbers in the case, the difficulties of working with geographically separated small farmers, the challenges of producing high View Details
- February 2008
- Case
SPECIALISTERNE: Sense & Details
Three-quarters of Specialisterne's expert software testing staff are diagnosed with some form of Autistic Spectrum Disorder (ASD). Usually a handicap, ASD conveys talents especially suited to software testing and other highly repetitive tasks that require very high... View Details
Keywords: Business Model; For-Profit Firms; Health Disorders; Employees; Performance Evaluation; Quality; Software; Information Technology Industry
Austin, Robert D., Jonathan Wareham, and Javier Busquets. "SPECIALISTERNE: Sense & Details." Harvard Business School Case 608-109, February 2008.
- 01 Oct 1999
- News
HBS Alumni Association Board of Directors: President's Report
effectively over the last two years - it is a pleasure to inherit such a healthy organization. My fellow Board members and I are committed to carrying out the overall mission of the Board, which is to continually evaluate the quality and... View Details
- 01 Dec 1996
- News
October Reunions Break Records, Strengthen Ties
"Nothing I taught you about technology in management information systems has any relevance whatsoever to the world we're living in today," stated F. Warren McFarlan, the School's senior associate dean for External Relations, in his... View Details
- 01 Dec 1997
- News
Short Takes
care by encouraging effective communication among care providers. In their working paper, "Networks and Organization Design: A Framework for Improving the Coordination of Patient Care," Gittell and Weiss argue that organization design needs to be paired with analysis... View Details
Keywords: Judith Ross
- 05 Aug 2015
- What Do You Think?
What Happened to the ‘Innovation, Disruption, Technology’ Dividend?
produced innovations in information and other technologies. Some questioned the data. Others counseled patience. David Caulfield sees productivity improvement, but not necessarily among workers. In questioning the way we measure... View Details
- 01 Jun 2017
- News
Research Brief: Profit with Purpose—and Middle Management
market returns, companies ranked in the top quarter of the two qualities of clarity and purpose outperformed the bottom quarter by about 6 percent annually. Serafeim suspects that this link has to do with developing strong, View Details
Keywords: Erin Peterson
- 01 Jun 2013
- News
Brick by Brick
re-engaging with customers, many of whom passed a love of LEGOs to their children. Although innovation was a core strength of LEGO, Knudstorp had seen the result of unconstrained creativity. New product design was soon informed by market... View Details
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
information economy are: (1) How do organizations learn? and (2) How does the "corporate brain" really work? The increased attention to what Thomas Stewart terms "intellectual capital"—the sum of everything everybody... View Details
Keywords: by James Heskett
- 01 Oct 1996
- News
New Releases
Leading Change by John P. Kotter (Harvard Business School Press) Total quality management, reengineering, rightsizing, and restructuring -- innovations intended to make companies more competitive -- routinely fall short, says HBS... View Details
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
questions that we might consider. In Harwood's words, "How do we measure the quality of the information we receive? What makes information worth acting upon? When is View Details
- 01 Apr 1998
- News
New Releases
Sense & Respond Stephen P. Bradley and Richard L. Nolan, editors (Harvard Business School Press) In the Network Era - where access to and use of information technology is increasing at an ever-faster pace - the way companies interact with... View Details
- 01 Oct 1998
- News
A Message from Dean Clark
requires continuing innovation in all of our educational programs. What we see ahead is a need for leaders with strong general management skills - people who know how to get things done and are able to inspire others. These qualities have... View Details
- 01 Mar 2012
- News
Health Care’s New Frontier
consultants in the managed care practice of Booz Allen Hamilton, acquired an obstetrics practice in San Diego with $1.6 million in seed capital. The concept of a clinic where midwives and nurses provided quality care for healthy women... View Details
- January 2018 (Revised August 2020)
- Background Note
Continuous Software Development: Agile's Successor
By: Jeffrey J. Bussgang, Samuel Clemens and Olivia Hull
In recent years, the twin software development methodologies of continuous delivery and continuous deployment have risen to prominence in the start-up world and beyond. These methods have enabled technology companies large and small to accelerate their product... View Details
Keywords: Continuous Improvement; Continuous Development; Continuous Delivery; Continuous Integration; Product Development Processes; Computer Programming; Agile; Waterfall; Software Applications; Software Engineering; Applications and Software; Information Technology; Technological Innovation; Product Development; Customer Focus and Relationships; Entrepreneurship; Organizational Change and Adaptation; Organizational Structure; Quality; Product Marketing; Product; Infrastructure; Information Infrastructure; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Massachusetts; Boston
Bussgang, Jeffrey J., Samuel Clemens, and Olivia Hull. "Continuous Software Development: Agile's Successor." Harvard Business School Background Note 818-055, January 2018. (Revised August 2020.)
- 29 Jul 2008
- News
An Educational Start-Up
by experiencing it firsthand. Along the way, Sahlman highlighted some of the qualities that make Dr. John’s what he modestly termed “a reasonable case,” noting that it’s fairly straightforward while including the classic framework of... View Details