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  • July 2024
  • Article

How Artificial Intelligence Constrains Human Experience

By: A. Valenzuela, S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino and K. Wertenbroch
Many consumption decisions and experiences are digitally mediated. As a consequence, consumer behavior is increasingly the joint product of human psychology and ubiquitous algorithms (Braun et al. 2024; cf. Melumad et al. 2020). The coming of age of Large Language... View Details
Keywords: Large Language Model; User Experience; AI and Machine Learning; Consumer Behavior; Technology Adoption; Risk and Uncertainty; Cost vs Benefits
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  • Web

Research Design - Impact Investments

founders, investors, CEOs, as well as Impact and Finance Executives. These in-depth interviews aim to get firsthand information on how impact is defined, measured, and achieved alongside financial returns within these companies as well as... View Details
  • Web

Speeding Up the Trade: Clippers and Steamships - A Chronicle of the China Trade

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in... View Details
  • 14 May 2013
  • First Look

First Look: May 14

Collegiate Athletics By: Chung, Doug J. Abstract—I measure the spillover effect of intercollegiate athletics on the quantity and quality of applicants to institutions of higher education in the United States, popularly known as the... View Details
Keywords: Sean Silverthorne
  • 18 Jun 2024
  • Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details
Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing
  • 07 Oct 2021
  • News

Planning Ahead

As founder and chief information officer of Sound Point Capital Management, Steve Ketchum is someone who thinks about long-term investments for a living. But like so many people, when it came to his personal estate planning, Ketchum... View Details
  • 01 Sep 2023
  • News

Alumni and Faculty Books

over that time. Art as an Asset in the 21st Century By David Kusin (MBA 1979) Independently Published In this book, author David Kusin describes the bedrock institutions within the global art sector, including suppositions and biases that... View Details
  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

features of the institution—the incentives staff face and how the institution is governed—remain largely unchanged. Download the paper: http://www.hbs.edu/research/pdf/08-027.pdf The Dynamic Interplay of Inequality and Trust—An... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

Transition to Democracy Promotion The Pivot: Neoconservatives, the Philippines, and the Democracy Agenda By: Fibiger, Mattias Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54829 forthcoming Organization Science An... View Details
Keywords: Dina Gerdeman
  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

Surveillance Capitalism, you are fooling yourself.” David Wittenberg stated the case for the position that the source of the problem is us. “No matter how much businesses know about us, they cannot sell to us unless their products make our lives better,” he wrote. “Any... View Details
Keywords: by James Heskett; Advertising; Consumer Products
  • Web

Funding Opportunities - Business & Environment

community. Loan Repayment HBS offers a number of programs to assist with MBA-related student loans upon graduation. Students are encouraged to learn more about each of the programs and their unique application processes. You can find more View Details
  • Web

Dean Srikant Datar Statements & Speeches | About

more information about the working groups we announced late last year. They now have had an opportunity to identify and prioritize the issues they expect to understand and address (see below); to identify how they might engage members of... View Details
  • 2023
  • Article

Dynamic HTA for Digital Health Solutions: Opportunities and Challenges for Patient-Centered Evaluation

By: Jan B. Brönneke, Annika Herr, Simon Reif and Ariel D. Stern
Germany’s 2019 Digital Healthcare Act (Digitale-Versorgung-Gesetz, or DVG) created a number of opportunities for the digital transformation of the health care delivery system. Key among these was the creation of a reimbursement pathway for patient-centered digital... View Details
Keywords: Digital Transformation; Applications and Software; Product Development; Insurance; Policy; Health Industry; Germany
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  • October 2021 (Revised December 2021)
  • Case

Customer-Centric Design with Artificial Intelligence: Commonwealth Bank

By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo
As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer... View Details
Keywords: Artificial Intelligence; Customer-centricity; Banks and Banking; Customer Focus and Relationships; Technological Innovation; Transformation; Organizational Change and Adaptation; Performance; AI and Machine Learning; Financial Services Industry; Australia
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  • 23 Jun 2023
  • News

Highlights from the Spring 2023 Alumni Board Meeting

Director of External Relations. With Dean Srikant Datar in his third year, the Dean's priorities continue to unfold and are cross-cutting: the Institute for the Study of Business in Global Society; the Digital, Data, Design View Details
  • Web

The Art of American Advertising: 1865 - 1910

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
  • Web

Angela Q. Crispi | About

of areas including diversity & inclusion, external relations, financial, human resources, information technology, library, marketing and communications, operations and others. Angela has overseen the implementation of innovations from... View Details
  • Web

Doing Business in a Divided World - Alumni

Doing Business in a Divided World: The Changing Role and Responsibilities of the American Firm A Conversation with Harvard Business School’s Institute for the Study of Business in Global Society The Madison Loft, 1555 Broadway St.,... View Details
  • March 2011
  • Article

Talking Past Each Other?: Cultural Framing of Skeptical and Convinced Logics in the Climate Change Debate

By: Andrew J. Hoffman
This article analyzes the extent to which two institutional logics around climate change—the climate change “convinced” and the climate change “skeptical” logics—are truly competing or talking past each other in a way that can be described as a logic schism. Drawing on... View Details
Keywords: Climate Change; Values and Beliefs; Cognition and Thinking; News; Conflict and Resolution
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  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

(iStockphoto/AvigatorPhotographer) Recently there has been talk, but no action, about eliminating some or all of the tariffs on Chinese imports that were instituted by the Trump administration. The debate involves salient arguments on... View Details
Keywords: Re: James L. Heskett