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  • 01 May 2020
  • News

How Everlywell Pulled Off Its COVID-19 Pivot in Two Weeks

  • 02 Aug 2021
  • Blog Post

ALUMNI WORK TO REVERSE BIAS THROUGH PHILANTHROPY

racial injustice in the United States to send shock waves across the globe. But in their wake—and in the midst of a pandemic that has hit communities of color hard—urgent calls for a long-overdue racial reckoning are inspiring innovative... View Details
  • 11 Jan 2024
  • Blog Post

My Summer of Joy with the National Parks Service

a medical device engineer working on products for Operating Rooms and Intensive Care Units. I came to school passionate about access and equity in health care, and curious about systemic barriers to resources that allow communities to... View Details
  • May 2025 (Revised June 2025)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)

By: Linda A. Hill and Lydia Begag
This fourth installment in the Pfizer Global Clinical Supply (GCS) transformation case series highlights how over a decade of cultural and digital evolution positioned GCS to meet unprecedented global challenges. In 2011, Michael Ku became the Vice President of GCS and... View Details
Keywords: Innovation Leadership; Technological Innovation; Leadership Development; Leadership Style; Research and Development; Science-Based Business; Transformation; Health Pandemics; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Leading Change; Product Launch; Supply Chain; Organizational Change and Adaptation; Alignment; Health Industry; Health Industry; Health Industry; United States; Asia; Europe; Latin America
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  • Web

Global Activities 2020-2021 - Global Activities 2021

at Africa Health Management in Accra, Ghana. Dezzy Ogakwu (MBA 2021) , director/CEO of Lagos-based Aku Fintech, which enables access to digital financial services. Nikki Okrah (MBA 2021) , founder of Ghana-based Chaku Foods, and a grand... View Details
  • 13 May 2020
  • Blog Post

Crisis Leadership with Nikhil Patel: The Critical Importance of Trust

says Patel. At the same time, he crafted models “for addressing mental health issues and comorbidities” while negotiating services and soliciting potential funders for money. Finally, Patel coordinated Detroit’s Rapid Abbott COVID-19... View Details
Keywords: Nonprofit / Government; Social Enterprise
  • 15 Sep 2020
  • News

Competing in the Age of AI and Digital Transformation

  • 06 Dec 2021
  • News

What's the Word?

number of working women who’ve experienced negative health consequences as a result of the pandemic is 10 to 12 percentage points higher than men. It’s stress, a sense of being overwhelmed, depression—all of... View Details
Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information
  • October 2021 (Revised January 2022)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)

By: Linda A. Hill and Emily Tedards
This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details
Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation
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  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

percent battery power. Your brain is your most vital asset; it is a physical organ that, like any other piece of equipment, requires maintenance and care. Both physical and mental hygiene practices need to increase right now, because both physical and mental View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 03 Jun 2020
  • News

What to Do When Work Feels Meaningless

  • Article

We Have a Rare Opportunity to Create a Stronger, More Equitable Society

By: Shai Davidai, Martin Day, Daniela Goya-Tocchetto, Oliver Hauser, Jon M. Jachimowicz, M. Usman Mirza, Nailya Ordabayeva, L. Taylor Phillips, Barnabas Szaszi and Stephanie Tepper
Income inequality in the United States was at historic levels before the coronavirus hit. Now, as the disease—and the social and economic implications it brings—spread across the country, it is likely to create even deeper fissures between the poor and rich. View Details
Keywords: Socioeconomic Status; Coronavirus; Inequality; Work; Income; Equality and Inequality; Health Pandemics; Gender; Money; Policy; Race; Society
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  • 24 Aug 2020
  • Blog Post

My Journey to Joining the first MS/MBA Biotechnology: Life Sciences Cohort

off the semester just the other day, and I'm already loving every second of it! This summer we are taking a class on COVID-19, and each day we hear from speakers who share unique perspectives. For example, we heard from an epidemiologist from the Harvard T.H. Chan... View Details
  • March 2014
  • Teaching Note

Uptake of Rapid Diagnostic Tests: A Development Challenge

By: Nava Ashraf, Andrew Boozary and Kristin Johnson
Keywords: Developing Countries and Economies; Health Pandemics; Technology; Health Care and Treatment; Policy; Behavior; Prejudice and Bias; Zambia
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  • 22 Feb 2022
  • News

Case Study: Welcome Aboard

vertical from health care to fintech, edtech, marketing, security, and automotive, and Lerner sees plenty of room to grow. “It’s really the entire B2B market,” he observes. The Question: Lerner and Holder were already working from Boston... View Details
Keywords: Jen McFarland Flint
  • January 2021
  • Article

State and Local Government Employment in the COVID-19 Crisis

By: Daniel Green and Erik Loualiche
Local governments are facing large losses in revenues and increased expenditures because of the COVID-19 crisis. We document a causal relationship between fiscal pressures induced by COVID-19 and the layoffs of state and local government workers. States that depend... View Details
Keywords: Local Government; Municipal Finance; Public Finance; Fiscal Capacity; Fiscal Policy; Governance; Local Range; Health Pandemics; Employment; Finance; Policy; Public Sector
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  • September 2024
  • Case

Cathay Cargo: Turnaround Short Haul, or Double Crew Long Haul?

By: Willy Shih and Billy Chan
Tom Owen, Director Cargo at Cathay Pacific Airways, had a problem. During the Covid-19 pandemic, the grounding of passenger flights meant the sudden loss of 50% of the airline's cargo carrying capacity. But the bigger challenge was that the Hong Kong government imposed... View Details
Keywords: Operations; Resource Allocation; Cash Flow; Governing Rules, Regulations, and Reforms; Health Pandemics; Organizational Change and Adaptation; Decision Choices and Conditions; Air Transportation Industry; Hong Kong
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  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

Social Enterprise Initiative at Harvard Business School shared advice for nonprofits facing dire financial challenges. How can donors support social impact organizations through a recession? Michael Chu: Support proven organizations with broad impact   First, the... View Details
Keywords: by Danielle Kost
  • 09 Feb 2021
  • News

How COVID Experiences Will Reshape the Workplace

  • 27 Sep 2021
  • News

Sewn with Love

When Kikka Hanazawa (MBA 2002), CEO of VPL, a women’s underwear and athleisure company, heard stories of the shortages of personal protective equipment for front-line medical workers faced with the coronavirus crisis, the fashion-industry leader began to research the... View Details