Publications

01 Dec 2017
News

2017 in Energy: A Future of Lower Energy Prices

natural gas prices revert to historical mean levels. Depending on where you are in the economic supply chain that can be beneficial or detrimental. If you look at all the economies that depend on petro... View Details

Keywords: Sarah Wright (MBA 1997), founder, Hull Street Energy

11 Jan 2007
Working Paper Summaries

A Perceptions Framework for Categorizing Inventory Policies in Single-stage Inventory Systems

Keywords: by Noel Watson

June 2024 (Revised August 2024)
Case

Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard

By: Tatiana Sandino and Samuel Grad

Revlon India was founded as a joint venture in 1995, pairing the industrial conglomerate UMG with the global beauty brand Revlon, Inc. to bring international color cosmetics to India. After growing rapidly and pioneering the Beauty Advisor (BA) model in India, the... View Details

01 Oct 1996
News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of... View Details

Keywords: Susan Young

16 Jan 2024
Cold Call Podcast

How SolarWinds Responded to the 2020 SUNBURST Cyberattack

Keywords: Information Technology

Web

IFC India 2025: From Gray to Green: A Glimpse of the Future of Green Hydrogen in India - Blog - Business & Environment

Blog Blog Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author HBS Faculty Author HBS Staff Author Staff Author Students Topics Topics Accelerating Climate Solutions Conference 2023 Alumni Alumni Programs Alumni in Climate Networking Series Business... View Details

22 Feb 2011
Research & Ideas

Most Popular Articles, Papers of the Decade

rate of investment. Yet, like many another marriage between a saver and a spender, Chimerica was not destined to last. In this paper, economic historians Niall Ferguson of HBS and Moritz Schularick View Details

Keywords: by Sean Silverthorne

November 2015 (Revised October 2017)
Case

Nestle's Creating Shared Value Strategy

By: Michael E. Porter, Mark R. Kramer, Kerry Herman and Sarah McAra

This case considers Nestlé’s creating shared value (CSV) strategy, which focused on the three categories of nutrition, water, and rural development. In the packaged food and beverage industry, pressure had mounted since the 1990s to improve supply chain sustainability... View Details

Keywords: Shared Value; Health And Wellness; Nutrition; Health; Labor; Environmental Sustainability; Strategy; Operations; Food and Beverage Industry; Switzerland; Europe; Africa; Latin America; North America; Asia

23 Aug 2019
Blog Post

A Summer of Peaks and Swells: Interning at Patagonia

company -- we’re fighting the good fight. This past year Patagonia changed its mission to: “we’re in business to save our home planet.” The company is constantly working to improve its supply chain and... View Details

Keywords: Technology; Consumer Products / Retail

01 Jun 1997
News

HBS Alumni Association Board of Directors: President's Report

end, the School has started several new outreach initiatives, beginning with an effort to supply more information about the Alumni Association, the activities of the 110 worldwide HBS clubs, and the HBS... View Details

16 Dec 2011
Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

there is nothing new about the globalization of firms. Since the emergence of the first global economy in the nineteenth century and the growth... View Details

Keywords: by Geoffrey Jones & Walter Friedman

15 Jul 2019
Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

and free cash flow. The emphasis on cash helps explain how firms have changed their supply chains and how working capital has become a significant financial benefit to major firms ranging from Apple to... View Details

Keywords: by Dina Gerdeman

07 Aug 2012
Working Paper Summaries

When Supply-Chain Disruptions Matter

Keywords: by William Schmidt & Ananth Raman

Summer 2013
Response

How Caesars Entertainment Is Betting on Sustainability: Response

By: Michael W. Toffel

One of the largest gaming companies in the world expanded its sustainability efforts using a scorecard to guide and goad managers. This response assesses Caesars Entertainment's CodeGreen scorecard, advocates a more comprehensive environmental assessment to target... View Details

Keywords: Games, Gaming, and Gambling; Entertainment; Energy; Energy Conservation; Buildings and Facilities; Goals and Objectives; Corporate Social Responsibility and Impact; Performance Evaluation; Entertainment and Recreation Industry

16 May 2016
HBS Case

Food Safety Economics: The Cost of a Sick Customer

prided itself on avoiding artificial ingredients, opting instead to use a relatively short supply chain of local growers for many of its... View Details

Keywords: by Dina Gerdeman; Food & Beverage

October 2017 (Revised April 2018)
Case

Improving Worker Safety in the Era of Machine Learning (A)

By: Michael W. Toffel, Dan Levy, Jose Ramon Morales Arilla and Matthew S. Johnson

Managers make predictions all the time: How fast will my markets grow? How much inventory do I need? How intensively should I monitor my suppliers? Which potential customers will be most responsive to a particular marketing campaign? Which job candidates should I... View Details

Keywords: Machine Learning; Policy Implementation; Empirical Research; Inspection; Occupational Safety; Occupational Health; Regulation; Analysis; Forecasting and Prediction; Policy; Operations; Supply Chain Management; Safety; Manufacturing Industry; Construction Industry; United States

December 2011
Teaching Note

Bergerac Systems: The Challenge of Backward Integration (Brief Case)

By: David A. Garvin and Sunru Yong

Teaching Note for Product # 4381 View Details

Keywords: Financial Analysis; Manufacturing Strategy; Strategy; Production; Analysis; Supply Chain Management; Vertical Integration; Finance