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Show Results For
- All HBS Web
(1,831)
- People (1)
- News (662)
- Research (872)
- Events (7)
- Multimedia (3)
- Faculty Publications (312)
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- 25 Oct 2016
- First Look
October 25, 2016
Business Review To Increase Sales, Get Customers to Commit a Little at a Time By: Cespedes, Frank V., and David Hoffeld Abstract—This article discusses what behavioral research does and does not tell us about factors that aid the... View Details
Keywords: Sean Silverthorne
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
strategy, it's not necessary for the CEO to spend time learning how different clients would prefer customized solutions. The CEO should spearhead the identification of three or four customer health metrics. Even in companies that see... View Details
Keywords: by John Quelch
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
influence, intermittent social influence, or no social influence. Groups in the intermittent social-influence treatment found the optimum solution frequently (like groups without influence) but had a high mean performance (like groups with constant influence); they... View Details
Keywords: Dina Gerdeman
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
The scandal spawned widespread questions about the value of competitive rankings—and even about the value of competition in general. Was the officer's behavior understandable? Did intense competition naturally lead to unethical behavior?... View Details
- 12 Oct 2011
- Research & Ideas
Creating Online Ads We Want to Watch
quarter in a communal "swear jar" every time they utter an obscenity. Rather than curb their cursing, they start swearing a blue streak after learning the pooled money will go toward a case of Bud Light. Thus the ad features a series of... View Details
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
distribution: (1) assistance selecting funds that are harder to find or harder to evaluate, (2) access to funds with lower costs excluding distribution costs, (3) access to higher performing funds, (4) superior asset allocation, and (5) attenuation of View Details
Keywords: Martha Lagace
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
now expected to monitor corporate culture and take action if they learn that employees are being sexually harassed. “A board’s oversight over culture and respect in the workplace has become much more important than it was prior to... View Details
- 30 Jan 2007
- First Look
First Look: January 30, 2007
http://www.hbs.edu/research/pdf/07-048.pdf Behavioral Decision Research, Legislation, and Society: Three Cases Author:Max H. Bazerman Abstract No abstract available. Download the paper: http://www.hbs.edu/research/pdf/07-049.pdf... View Details
Keywords: Martha Lagace
- 29 Mar 2016
- First Look
March 29, 2016
2016 Boston: Cengage Learning Management: An Integrated Approach By: Gulati, Ranjay, Anthony Mayo, and Nitin Nohria Abstract—The goal of Management: An Integrated Approach, 2nd ed., is to prepare students for leadership positions in 21st... View Details
Keywords: Sean Silverthorne
- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
experimentation from permeating the company’s culture. Instead, organizations might learn from the travel site Booking.com, whose leaders have forged a rigorous testing culture that has guided the company to growth, Luca says. The company... View Details
Keywords: by Danielle Kost
- 03 Aug 2010
- First Look
First Look: August 3
similar and concurrent firm behavior; second, that firms will notice and imitate the behaviors of firms from the same prior industry; and third, that as firms gain experience with particular features, the influence of prior industry will... View Details
Keywords: Martha Lagace
- 26 Jan 2010
- First Look
First Look: Jan. 26
Analysis of the Reduction Mammaplasty Learning Curve: A Statistical Process Model for Approaching Surgical Performance Improvement Authors:Matthew Carty, Rodney Chan, Robert S. Huckman, Daniel C. Snow, and Dennis Orgill... View Details
Keywords: Martha Lagace
- 12 Oct 2011
- First Look
First Look: October 12
2011) Abstract Organizational culture-the shared assumptions, values, and behaviors that determine "how we do things around here"-can be measured and shaped. In organizations with large numbers of customer-facing employees, it... View Details
Keywords: Sean Silverthorne
- 17 Dec 2020
- Research & Ideas
The 10 Most Popular Stories of 2020
learn the rules, managers are unsure how to help them, and organizations get a glimpse into the future. Prithwiraj Choudhury, Tsedal Neeley, Lakshmi Ramarajan, and Julia Austin share advice for managers. 6 Traits That Set Top Business... View Details
Keywords: by Dina Gerdeman
- 16 Sep 2008
- First Look
First Look: September 16, 2008
extent to which they hold should films longer than want films decreases. Our results suggest that myopia has a meaningful impact on choice in the field and that people may learn about their myopia with experience and, as a result, gain... View Details
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
Every firm has two strategies, we learn early on in the pages of One Strategy: Organization, Planning, and Decision Making. "Explicit" strategy is the one you read about in your company's planning memos and PowerPoint slides.... View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
https://www.hbs.edu/faculty/Pages/item.aspx?num=55409 Harvard Business School Case 119-023 Chateau Winery (A): Unsupervised Learning This case follows Bill Booth, marketing manager of a regional wine distributor, as he applies... View Details
Keywords: Dina Gerdeman
- 13 Mar 2019
- Research & Ideas
Ignore This Advice at Your Own Peril
School researchers: Disregarding advice from colleagues could invite harsh backlash that just might damage valued workplace relationships, according to the recent paper Seeker Beware: The Interpersonal Costs of Ignoring Advice, published in Organizational View Details
Keywords: by Dina Gerdeman
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
$1,200 Testoni loafers?" Peter Vajda advises, "In our culture, the difference between 'have' and 'happy' is a most difficult lesson to learn indeed, and the psychological impact is great." As for producers, Richard Eckel... View Details
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
surprised to learn that a student who worked in the U.S. pulp industry was asked by his co-workers to punch them out later than they actually finished work. Management apparently was aware of this practice and allowed it: a prime example,... View Details
Keywords: by Martha Lagace