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Show Results For
- All HBS Web
(729)
- People (1)
- News (217)
- Research (438)
- Events (1)
- Multimedia (5)
- Faculty Publications (104)
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
first-time CEO, or other member of the C-suite. I’ve seen investors coach leaders on everything from how to lead their teams and handle challenging employees to how to run a great board meeting. I’ve also seen investors support and... View Details
Keywords: by Julia Austin
- 01 Sep 2009
- News
Over the Top
Pitchfork populism over the issue reached a crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers’ cash, dished out bonuses totaling $165 million to 400 employees in the London... View Details
- 10 Jun 2014
- First Look
First Look: June 10
to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed customers felt more appreciated... View Details
Keywords: Sean Silverthorne
- 01 Dec 1997
- News
Growing Together
institution to donate funds and expertise to build a half-way house for homeless teenagers in Sao Paulo, Brazil, where the bank has a major presence, and to link up schoolchildren in New England and Latin America over the Internet. "What we're doing boosts View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
performance—and the issues about how top executives seem to be getting a different kind of deal than employees get, there is a fundamental cynicism about the free enterprise system. The closed CEO labor market and the consequences it has... View Details
Keywords: by Martha Lagace
- 14 Mar 2019
- News
The Merchant of Osaka
visits a noodle shop with an unnecessarily long wait, for example, she’ll reengineer the process in her mind: move the food there, put one employee here instead of two to reduce the line by half. “I’m pretty sure the owner would not... View Details
Keywords: Health, Social Assistance
- 05 Aug 2008
- First Look
First Look: August 5, 2008
Management and Davies through a unique recruitment process that raises questions of compensation and employee incentives, negotiation strategy, and human resources management. Purchase this case:... View Details
Keywords: Martha Lagace
- 30 Aug 2011
- First Look
First Look: August 30
lawsuit: training systems, selection systems, and a career posting center. By 2010, Sodexo, North America was continuing to gain traction on its diversity strategy, and a global diversity initiative for the group was underway. In... View Details
Keywords: Sean Silverthorne
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
diverse hospitals across the United States. A trained interviewer scored the managers' interview responses based on management practices that ranged from most reactive (lowest scores) to most proactive (highest scores). We established... View Details
Keywords: Sean Silverthorne
- 10 Feb 2003
- Research & Ideas
Women at Work
for employee or employer. If women are forced to choose between, say, putting their child to bed or making that 7:30 pm meeting, both entities suffer. Flexibility on both parts will lead to a more harmonious and profitable relationship.... View Details
Keywords: by Wendy Guild
- 01 Jun 1996
- News
Keepers of the Flame
the XXVIth Olympiad, opening next month in Atlanta. On an overcast morning in Atlanta, as the airport rapid transit train glides past auto-body shops and rain-swept intersections toward downtown, a passenger can glimpse in the distance a... View Details
Keywords: Garry Emmons
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
and act in a way that supports the longer-term needs of their businesses—and it’s hard to fault them. The biggest problem with a short-term approach is that managers develop blind spots around crucial processes such as recruiting, hiring, and View Details
Keywords: Sean Silverthorne
- 19 Aug 2024
- News
Quantum Leap
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Quantum computing has long been talked about as one of the next big things—the kind of technology, like AI, that will change everything. But to our... View Details
- 17 Jan 2017
- First Look
First Look at New Research: January 17
behavioral indicator of liking. We trained a natural language processing algorithm as a “follow-up question detector” that we applied to our speed-dating data (and can be applied to any text data to more deeply understand question-asking... View Details
Keywords: Sean Silverthorne
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
demarcation. Now the workers are on the floor, delivering orders or helping customers with the new kiosks; Karavites has updated his employee training to include a focus on customer interaction. Average... View Details
- 13 Feb 2019
- News
We’re All Going to Get Hacked
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes In November 2014, Sony Pictures suffered a massive, high-profile data breach, with hackers breaking in and stealing everything from confidential employee data to unreleased... View Details
- 20 Jan 2010
- First Look
First Look: Jan. 20
Decentralize? Authors:Nicholas Bloom, Raffaella Sadun, and John Van Reenen Abstract There is a widespread sense that over the last two decades firms have been decentralizing decisions to employees further down the managerial hierarchy.... View Details
Keywords: Martha Lagace
- 01 Mar 2005
- News
In the Blood
them know where you want to go, they’ll get you there. “This business is just like any other business,” he continues. “Treat your customers and employees right, put out a good product, and you’ll make it. The fundamentals that I learned... View Details
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
employees sit through training and attest that they understand the rules, but failing to assess the effectiveness of their compliance programs, or doing so with faulty metrics. The authors explain how we... View Details
Keywords: Sean Silverthorne
- 01 Dec 2016
- News
Alumni Books of 2016
the French exiles and describes their businesses and their successes. “Once you have been trained to be a management consultant, writing comes relatively easily. One gets used to thinking and putting one’s thoughts together whenever time... View Details